We travel a lot and usually don't leave reviews, but want to as a thank you to the staff whose service was again so exceptional. We love Whistler and have gone every year from Sydney for the last 10. We've also stayed at the Westin, Fairmont, and Hilton before, and now after our 7th stay at the Pan Pac can assuredly say we'll be back there. (This review is for the Pan Pac Mountainside not the one in central village)
We recently had some changes to make to our booking and this was handled most professionally by the management team. We love a place that is customer service focussed on looking after repeat guests, not governed by inflexible rules. Well done.
Echo all the other comments, great position next to the lifts, great big suites, great pool deck and hot tubs, and wonderful staff. Nothing is ever too hard to organise whether it be more hangars (brought immediately with a smile) or a free ride in their big 4WD to anywhere in town. So central to all that's happening in the village too. 15 restaurants within a couple of minutes walk and the fun Irish pub (which is great fun) on the ground floor that also serves decent pub meals. Also the Salomon rental shop in the building. As an all suite hotel the Pan Pac has no Hotel Lounge area as such with a bar etc, but our favourite for that is definitely the Fairmont that has by far the best lounge in Whistler. Again a lovely few minutes walk away through the forest.
It's definitely worth the extra dollars to stay at the Pan Pac. Not a bad word to say. Do yourself a favour and stay there but make sure you leave us a room.
Thanks for another wonderful holiday. We'll be back next year.
Ian and Rebel, Sydney
- Official Description (provided by the hotel):
- Pan Pacific Whistler Mountainside is Whistler's Best Address, ideally located in the heart of the pedestrian-only Whistler Village and the closest you can get to both the Whistler and Blackcomb gondolas. This award winning, full-service, boutique hotel offers an intimate ambience while featuring 121 well-appointed luxurious hotel suites all complete with full kitchen, fireplace, balcony, floor-to-ceiling windows, deluxe Embrace amenities and spectacular valley or mountain views. ... more less
- Reservation Options:
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- Also Known As:
- Pan Pacific Whistler Mountainside Hotel Whistler
- Whistler Pan Pacific