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“Off Season Best Bet”

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Fairmont Chateau Whistler Resort
Ranked #5 of 49 Hotels in Whistler
Certificate of Excellence
GreenLeadersGold level
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Off Season Best Bet”
Reviewed 28 November 2011

With an off season rate of $169 the Fairmont makes for an amazing retreat. Top notch service and an impressive resort feel made a great impact on the kids and wife.

We stayed a Saturday night and enjoyed the free shuttle to the village (5 min) walked the street and had a great hot chocolate at Starbucks before comIng back to the hotels huge outdoor/indoor pool and three outdoor hot tubs. (great poolside service too) a dinner out, a movie on a huge HD flat screen, a great sleep ( as great as it can be with kids) and then a breakfast buffet before checking out.

Unlike many of the other hotels in whistler, this is actually a resort with the feel of actually being away from town.

I highly recommend this as a great get away.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nero2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Sarnia, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 November 2011

Beautiful hotel with excellent service. Really enjoyed the hot tubs after day of skiing. Friendly and knowledgeable staff. Beds were extremely comfortable. Food a bit pricey particularly breakfast.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Katherine53-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2011

Arrival experience at bell desk / valet parking and front desk was fantastic. Service experience for b-fast was very poor, unattentive and sloppy ( and was not even busy )...breakfast buffet was poor in selection and quality...very obvious on cut backs on labour and food selection ie" only 1 type of eggs on the buffet and it was scrambled pasturized liquid eggs out of a carton.Bar was also messy as a bus pan of dirty glasses was clearly visble on top of the bar and just kept piling up....too bad as i recall the days years ago when food and beverage experience was a very strong point of difference. I am also a big fan of Fairmont so I was quite dissappointed.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Whistler Blackcomb.com

Helpful?
Thank ChefNag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review, 25 November 2011
Dear Guest,

We were very pleased to read about your fantasic arrival experience at our hotel. Please accept our apology for a less than satisfactory experience during breakfast. Given your history with Fairmont Hotels & Resorts, I am certain that you would agree that this was an exception to our usual high level of attention to detail and service. We would welcome the opportunity to discuss your recent stay with us by contacting our Food and Beverage Management team at cwrfbheads@fairmont.com. We look forward to hearing from you.

The Fairmont Chateau Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nanaimo, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 November 2011

We had an easy check-in online and when we arrived, the President's Club Express Check In was fast, easy and comfortable. The staff were welcoming and helpful, but didn't hover. Everyone was professional, courteous and knowledgeable. We arrived the day they were putting up Holiday decor, and it was a delight to see their staff working together (very well organized) on a task that might have frustrated most! It really got me in the holiday mood when I got home!
The grounds, hotel and lobby are absolutely beautiful. Our room was comfortable and spotless. Nothing was overlooked. The TV, however didn't offer any regular channels. When we woke up and wanted to watch the news, we learned we'd have to pay for that separately. That was a bit frustrating. But, when it was time to rent a movie, the TV was HUGE, clear and had fantastic sound quality. The valet staff was friendly and eager to welcome us and answer any questions we had.
Overall our stay was easy and comfortable. Should you go to Whistler, the Fairmont will welcome you and make your stay as pleasant as is possible! Great job, Fairmont! You are successful because of the quality of your staff!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
116 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 20 November 2011

My wife and I stayed here during the summer on a summer trip to Vancouver & Whistler and loved this hotel. I reserved this via American Express Platinum's Fine Hotels & Resorts Program. Got a fantastic deal, great service, no complaints at all.

The only drawback is that this hotel is not located in the main village so it's a good 10 minutes walk into the main village. Some may like it b/c it's quieter since it's away from all the rowdyness of the main village. Would definitely stay here again.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RNG1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
198 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 14 November 2011

Our room was fabulous... it was a deluxe, facing the ski hill. The staff were all great but the Pres Club checkin. She had some serious attitude that I've rarely experienced at a Fairmont.
The lounge here is one of my favourite. Big comfy chairs, delicious food, but get there early. Twice they were so busy I left. The pools and fitness club are outstanding. Worth staying here just for that... especially if you have kids... of course that becomes a disadvantage if you are trying to get away from the kids. The internet was excellent too. Great hi-speed internet = my choice of hotel now.

Room Tip: The closer to the lifts, the better the view of the mountain in the winter. I think I'd take val...
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  • Stayed November 2011, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank winequaffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review, 17 November 2011
Dear Guest,

We were pleased to read how much you enjoyed your stay with us. Thank you for taking the time to share your experience on Trip Advisor. Please accept our apology for a less than satisfactory experience during one of your interactions with our staff. I am sure you would agree that this was contrary to the balance of your experience at our hotel. If you would like to discuss your stay in greater detail, we would welcome the opportunity. The Front Office Management team can be reached at cwrfoleaders@fairmont.com.

We look forward to welcoming you back again soon.

Sincerely,

The Fairmont Chateau Whistler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
VANCOUVER
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 November 2011

A group of 6 neighbours went for the weekend before ski season & had a great time. Staff was freindly, & helpfull in recomending local eats & things to do. (Valet) Parking is expensive @ $35.00 a night. Rooms were a good size, cleanliness, location, food and drinks are not an issue. Being further up the mountain, it is a 10 minute walk back to the main village area, not ahardship, but recognize that you are out in the elements.

Room Tip: 8th floor rooms are lovely
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TRESSPASSERSWILLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Chateau Whistler Resort

Property: Fairmont Chateau Whistler Resort
Address: 4599 Chateau Boulevard, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Whistler
#2 Business Hotel in Whistler
#3 Family Hotel in Whistler
#3 Top resorts Hotel in Whistler
#4 Spa Hotel in Whistler
#4 Luxury Hotel in Whistler
#8 Romantic Hotel in Whistler
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Fairmont Chateau Whistler Resort 4.5*
Number of rooms: 539
Official Description (provided by the hotel):
Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more   less 
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Also Known As:
Fairmont Chateau Whistler Hotel Whistler
Fairmont Whistler
Whistler Fairmont

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