We visited this hotel in January, and being my second stay at the Fairmont Chateau I wasn't dissappointed.
Location: First off, as a snowboarder, the location of this hotel is great. Right at the bottom of the ski run and straight onto the lifts in the morning. The hotel is located in Blackcomb, so not Whistler village, which is about a 5-10min walk away. But for those too lazy to walk (myself included!) the hotel provides a shuttle that loops around the village every 15mins.
Rooms: Our room on this visit was great. It was a standard room, but looked to have been recently upgraded. The bed was very comfortable, with plenty of storage, an LCD TV and seperate bath and show in the bathroom, which I prefer. Noise is a big bug bear of mine in hotels, so other than the odd noise of people walking through the corridor, it was very quiet which was amazing for a hotel this size. It was very well presented and spacious and the house-keeping staff are amazing, making the rooms look and smell fresh every day.
Facilities: With 2 pools, 4 hot tubs, a gym, sauna and male and female steam rooms, you couldn't ask for more, plus being handed a cold beer in the hot tub is the epitome of bliss for me!. There are 3 restruants on site, a spa, boutique shop and ski valet service - you get to hand your equipment to a lovely member of staff after a day on the slopes.
Staff: I have yet to dispute any service we recieved in Canada as a whole, but the Fairmont staff really are second to none. From the reception desk (Lucas was amamzingly helpful and engaging) to house keeping to the staff in the pool area and Mallard Bar - they all make you feel special and no matter how insignificant (or great - replacing our door!) your request may be, nothing seemed too much for them. They provide an individual service and are all fantastic.
Food: Is very good. As part of our package we had a room credit to spend on food and drink each day. We normally had breakfast in the Portabello - great choice of foods for breakfast, with a sandwich, soup and pizza service for lunch. The sandwiches here are Amazing - seriously, every other sandwich pales to insignificance against these for me. The Mallard Bar provides a good bar menu - which is top quality as it comes from the restruant. The Wildflower restraunt, provides great food, but found the menu very limited compared to 2 years ago when there was much more choice. The Grill Room is the highend steak restruant which did a great meal but I didn't think it was any better than the Wildflower as all the staff are so attentive and service is brilliant throughout.
Negative: Conferences!!!!!! Members of my party found it very irritating that the lobby and bar were often unpassable due to so many people milling around. Attendees seemed intent on using every available space, apart from the conference facilities provided for them. I am hard pressed to find anything negative to say about the staff and hotel itself though.
Overall: This is a fantastic hotel. Despite being so large, you still get the service of a more boutique hotel - tailored and indivudal to you. I love the location of this hotel and the facilities and service it provides are great.
- Official Description (provided by the hotel):
- Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more less
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- Also Known As:
- Fairmont Chateau Whistler Hotel Whistler
- Fairmont Whistler
- Whistler Fairmont