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“As good as always”

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Fairmont Chateau Whistler Resort
Ranked #6 of 49 Hotels in Whistler
Certificate of Excellence
GreenLeadersGold level
Vancouver, Canada
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“As good as always”
Reviewed 29 October 2013 via mobile

I stay here every year for the conference. Services is great. The safe box was not working and the service staff show up in five minutes to fix it. Last year the gym's changing room was under renovation and this year is the pool. Hope everything is done when I back next year.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skywalkerinbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 5 November 2013
Dear Guest,

It is an absolute pleasure to hear your return visit was a great one. Thank you for taking the time to share you review. We hope to welcome you and your family back to the hotel for many more years to come.

Sincerely,

Chris Smart

Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Ottawa, Canada
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 October 2013

We arrived at just the perfect time which was right after the Thanksgiving weekend rush. Decided on a whim to stay for a night here while we were in Vancouver. It's a nice hotel albeit a bit dated. Our suite was facing the front & hence had a spectacular view of the mountains. It was very quiet when we were there, which was nice. We dined in that evening with just another couple in the "Grill Room" restaurant. Overall our stay was nice & cozy!

Room Tip: Make sure to book rooms with mountain views!
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DayungBidayuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 5 November 2013
Dear Guest,

Thank you for sharing your Whistler experience. I am very pleased to hear you and your family enjoyed your stay with us. It is great that you had a chance to enjoy the warm, inviting ambiance of the Grill Room. The Grill Room's signature stone fireplace and rich cherry wood wine cabinets create a soft and welcoming ambience for exceptional regional cuisine paired with the finest wines of British Columbia. You are right in saying our Deluxe Valley view is worth it when staying with us, it’s the “spectacular view” that is the ideal choice for your luxury stay in Whistler. Thank you for choosing The Fairmont Chateau Whistler; we look forward to welcoming you and your family back to the hotel soon.

Sincerely,

Chris Smart

Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 October 2013

Stayed just a night for a quick getaway but well worth it. Hotel lobby & staff were both welcoming, our room which was a standard queen was the smallest room this side of Europe but was very clean, nice bed & linens. Had a great view of the mountains & ski slopes so was lovely & quiet. Bathroom was also very clean but the lighting wasn't quite enough, but I think that is personal preference as I like a well lite space. Less than a 10 minute walk to the Village. Underground parking, & wifi both for a fairly steep fee.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 28 October 2013
Dear Guest,

Thank you for sharing your Whistler experience. I am very pleased to hear you enjoyed your stay with us.

Please know that our loyalty program, the Fairmont President's Club is a great opportunity for our staff to get to know you. This program has benefits such as complimentary highspeed internet service, priority check in/out and upgraded amenities.

Your feedback is appreciated and we look forward to welcoming you back in the future.

Sincerely,
Chris Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon, United States
1 review
Reviewed 22 October 2013

We hosted a four day leadership development workshop here and had a phenomenal experience. Everyone from the front desk to the banquet staff were fantastic! The food was great, and always fresh. They were hugely accommodating to our guests with strict food allergies as well which was a plus.

The hotel rooms and our meeting spaces were always clean and organized. On top of that, all of our strange and out of the ordinary requests were executed better than I could have imagined.

This is the second year we've held this program at the Fairmont Chateau Whistler and we will surely return at our next opportunity.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 28 October 2013
Dear Guest,

Thank you very much for your feedback. We are glad you enjoyed the service during your stay. We pride ourselves in providing warm, professional and engaging service to all our guests!

Your feedback is appreciated and we look forward to welcoming you back in the future.

Sincerely,
Chris Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 October 2013

The room was quite big and spacious as was the bathroom, although there was no separate shower. We enjoyed the fresh coffee in the room and the lovely view of the mountains! We did receive an extra suitcase in our room, which was only collected an hour after we phoned to inform the concierge that we had an extra bag (we only returned to our room a couple of hours after we checked in!). As always we appreciated the chocolates and turn down service! On Sundays there is a lovely farmers market right outside the hotel. Buy the lovely berries - they sell out fast!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tourtheworld-74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 22 October 2013
Dear Guest,

It is an absolute pleasure to hear your return visit was a great one. Thank you for taking the time to share you review. We hope to welcome you and your family back to the hotel for many more years to come.

Sincerely,

Chris Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 October 2013 via mobile

Stayed a few days for a conference where the service was excellent, food superb and really enjoyed the tranquility of Whistler at a time before the ski season starts. Will definitely return in winter for some snow!

Stayed October 2013, travelled on business
Helpful?
Thank Matthew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 28 October 2013
Dear Guest,

Thank you for taking the time to share your review of our property, it is good to hear that you enjoyed your stay. We look forward to welcoming you back in the future.

Sincerely,
Chris Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
58 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 18 October 2013

This was my first time to Whistler and we had just 1 night at the Chateau Whistler. Check in was very smooth and we were given 2 adjoining rooms facing the slopes on the 8th floor. It was the middle of summer (Ironman weekend) so it was very busy however the hotel did not seem to be showing just how busy it was.

The room was lovely with a huge king size bed, small sitting area and a french balcony that opened out to the mountainside. The bathroom was enormous and had all of the normal amenities. The only downside was that our room was right by the entrance to the Fairmont Gold and therefore there were a lot of people coming and going. It got very noisy quite early in the morning.

We had breakfast at the hotel - 2 of us opted for the a-la-carte menu while the other 2 in our party had the buffet. The serves from the menu were absolutely huge and very good food. The buffet had quite a good selection as well.

Overall, we had a fantastic stay and I loved the Chateau Whistler. I would definitely return and will be recommending to friends & family.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank breezey103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 22 October 2013
Dear Guest,

Thank you for taking the time to share your review of our property. I am very pleased to hear you and enjoyed their visit to The Fairmont Chateau Whistler and had the opportunity to experience our Fairmont Gold. The Fairmont Gold floor at our hotel is ranked in the top 5 of the company and our gold floor staff strives to make every guest’s stay personalized and memorable. Thank you for choosing The Fairmont Chateau Whistler and we look forward to welcoming you back to the resort.

Sincerely,

Chris Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Chateau Whistler Resort

Property: Fairmont Chateau Whistler Resort
Address: 4599 Chateau Boulevard, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Whistler
#2 Ski-In / Ski-Out Hotel in Whistler
#3 Family Hotel in Whistler
#4 Top resorts Hotel in Whistler
#4 Spa Hotel in Whistler
#5 Luxury Hotel in Whistler
#8 Romantic Hotel in Whistler
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Fairmont Chateau Whistler Resort 4.5*
Number of rooms: 539
Official Description (provided by the hotel):
Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more   less 
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Also Known As:
Fairmont Chateau Whistler Hotel Whistler
Fairmont Whistler
Whistler Fairmont

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