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“Great location for Blackcomb, still walkable to main village”

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Fairmont Chateau Whistler Resort
Ranked #6 of 49 Hotels in Whistler
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
Level Contributor
86 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Great location for Blackcomb, still walkable to main village”
4 of 5 bubbles Reviewed 30 August 2014

PROS: Closest hotel to Blackcomb mountain/chairlift (the nicest way up), staff went the extra mile in accommodating bags for four days, nice view from room, not directly in main village
CONS: Rooms aren't truly five star (Fairmont's typical shower-over-bath), some noise from corridors, not directly in main village

Another iconic Fairmont property that’s in a great location - or it is, depending on what you’re looking for. It’s closest to the Blackcomb mountain chairlift (much nicer ride than the gondola up Whistler mountain from the village) so is perfectly located for hiking or skiing depending on the season. If you’re a downhill biker in the summer, though, then you’ll most likely want to be nearer to the village as Whistler mountain accommodates this much better.
We loved the giant property and its outdoor and indoor bar areas - it has a well-aged almost lodge-like feel about it.
Our room was large and had a nice view out across the front of the hotel towards the lake. It was big enough that I even kept a road bike in there for the duration.
The bed was comfy but - and this is a standard Fairmont thing - I wouldn’t call everything truly five star/luxury given the bath-over-the-shower and pay-for TV arrangement.
The doors also don’t defend sound too well, as we were often disturbed by banging doors, a neighbour’s door-knock wake-up call, various chatter and, in my view, housekeeping starts unnecessarily early (check-out is 11am, check-in a late 4pm, so there’s a five hour window).
Still, these are barely concerns when you’re in an amazing place such as Whistler. It’s best to be up and enjoying the outdoors!
Perhaps the best thing about this stay was how much the staff helped us out. We had to catch a light aircraft into Whistler with heavily restricted weight limits. Therefore we had to send about 70lbs of luggage ahead of us, which would have cost a fortune in a cab. The hotel arranged a limo service on a return leg journey to pick up the bags, which the hotel then took great care of for a full four days. It cost just $50 CAD (about £30). Very happy.
If I return to Whistler I’d definitely consider staying at the Fairmont again. However, it’s not in the heart of the village - it’s at least a 15-minute walk - which may be a positive or a negative depending on your stance.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank mmxbreaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 4 September 2014
Dear mmxbreaks,
Thank you very much for your feedback. As a landmark property within the resort, we strive to preserve the classic alpine setting of the hotel along with continuous upgrades and enhancements. Since 2010 we have renovated our guestroom corridors and Health Club as well as 100 guestrooms. We are aware that certain room categories require renovations and are thus targeting a selection of rooms and suites each year.Overall, we are happy to see that you enjoyed your stay and hope to welcome you back soon.
Christopher Smart
Director of Front Office Operations
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3,178 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (638)
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English first
Montreal,Qc
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 August 2014

The hotel is in a perfect location to take the Peak 2 Peak gondola and visit the Village ( lots of places to visit for shops and to eat). Not the cheapest hotel in town, but definitely one of the nicest Staff were great. Rooms are large, beds are very comfortable,they were spotless. Food in Portobellos was great for breakfast. The pool was too crowded.This is a very family friendly (dog friendly too) property with a wide variety of recreational opportunities.
we would go back without a doubt

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank mtlqctraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 4 September 2014
Dear mtlqutraveller,
Thank you very much for your feedback. We are glad you enjoyed the service and our facilities during your stay. We pride ourselves in providing warm, professional and engaging service to all our guests!

Christopher Smart
Director of Front Office Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
5 of 5 bubbles Reviewed 28 August 2014

the mountains around whistler are as scenic as any in the world. turquoise lakes, redwoods, and access to all of it through a web of biking, hiking, and chair lift trails. we played two days if golf at the chateau and would put it in the top give courses I've ever played. and the staff, especially our new friend Flo, was excellent.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nick a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 4 September 2014
Dear nick a,
Thank you for taking the time to review your most recent stay with us. It is an absolute pleasure to hear your visit was a great one. I will be sure to pass on your kind words to Flo to inform her that her efforts are recognized and appreciated! Thank you for taking the time to share you review. We hope to welcome you back to the hotel for many more years to come.
Christopher Smart
Director of Front Office Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 28 August 2014

Pure luxury. Have stayed here a number of times over the years and always loved it. The hotel lobby is grand yet comforting and harbours a lovely fireside piano bar which although pricey is an excellent post skiing/pre-dinner spot for a cocktail and some nibbles. The buffet breakfast downstairs is INCREDIBLE. I think you could just eat that and nothing else all day, everything you could want...ski hard to burn it all off!

Rooms are comfortable and have all the usual amenities, hot-tubs are lovely outdoors by the snow and location at the base of blackcomb (next to ski hire, bars and the Merlin chair to take you up the mountain) is spot on.

Highly recommend.

Room Tip: If possible get a room with a view facing up blackcomb mountain
See more room tips
  • Stayed January 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 4 September 2014
Dear Justin B,

Thank you very much for your feedback. We are glad you enjoyed the service and facilities during your stay. I will be sure to pass on your kind words to our Wildflower Restaurant to inform them their efforts are recognized and appreciated. Our breakfast buffet is truly the best way to stary the day when you're skiing!
Thank you for taking the time to share you review. We hope to welcome you and your family back to the hotel for many more years to come.

Christopher Smart
Director of Front Office Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville, Ontario
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 27 August 2014

Right from check in to check out was a very pleasurable experience. Gold Floor hospitality and service was impeccable.
The hotel surely made this vacation a more memorable experience. Can't think how any other place can be better to stay at Whistler. Great job guys and Keep it up !

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Rohit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 4 September 2014
Dear Rohit G,
WOW! Thank you very much for taking the time to provide such an amazing review about your most recent stay with us. We are so happy to hear that you enjoyed your view as well. Come back soon.

Christopher Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
1 review
5 of 5 bubbles Reviewed 27 August 2014

The Fairmont Chateau Whistler is such a lovely place. It is very relaxing, laid back and so much fun all at the same time. The beds are so comfy, the vibe and feel of the hotel is resort where you can be casual and or fancy and everyone fits in. Love staying here!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Holly Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 4 September 2014
Dear Holly Z,
Thank you for taking the time to share you review. We hope to welcome you back to the hotel for many more years to come.
Christopher Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

WE spent 6 days at Whistler this July. We enjoyed skiing 3 years ago - our first summer trip to the area. Better than Vail, Aspen or Tahoe. Great list of activities, wonderful food and friendly people. Canada is always a treat and Whislter is worth your time if you can make it happen.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Rlange2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review, 4 September 2014
Dear Rlange2013,
Thank you very much for your feedback, it is an absolute pleasure to hear your visit was a great one. We look forward to welcoming you and your family back to the hotel soon.
Christopher Smart
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Chateau Whistler Resort

Property: Fairmont Chateau Whistler Resort
Address: 4599 Chateau Boulevard, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Whistler
#2 Business Hotel in Whistler
#3 Family Hotel in Whistler
#4 Spa Hotel in Whistler
#4 Top resorts Hotel in Whistler
#5 Luxury Hotel in Whistler
#8 Romantic Hotel in Whistler
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Fairmont Chateau Whistler Resort 4.5*
Number of rooms: 539
Official Description (provided by the hotel):
Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more   less 
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Also Known As:
Fairmont Chateau Whistler Hotel Whistler
Fairmont Whistler
Whistler Fairmont

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