Service was great. Courteous and super friendly staff. They respond to any requests in a matter of minutes.
Decor- I know Fairmont hotels go for the "traditional look" but I found everything was just too old. Furniture and carpet looked worn out. The wallpaper needs to be updated. Coffee maker looked like it was one of the first invented.
Our fridge was not working so I requested it to be replaced (so we can store water and drinks), they happily brought in a new fridge and put it on top of the table. Then it turned out it was also broken, so we had 2 broken fridges in the room until I called again to get it replaced.
No wireless web but cable internet for $15/day. I suggest you sign up and become a member of their "President's Club" to get free internet. It's free to sign up anyway.
Location is 10mins walk from the village or take their shuttle. It's not convenient for bar and restaurant goers. But great for Blackcomb skiers because it is just right behind the hotel.
I think this hotel is overpriced for what it's worth. I know the hotel is going for the traditional look and service. But I think you can get the same type of service, but with modern style, wireless web at other 5 star hotels. ie. Westin Hotel. Great service and nicer rooms. It is located at the village for the bar and restaurant goers and close to Whistler mountain for skiers. Or take the gondola from here to go to Blackcomb.
- Official Description (provided by the hotel):
- Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more less
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- Also Known As:
- Fairmont Chateau Whistler Hotel Whistler
- Fairmont Whistler
- Whistler Fairmont