We have stayed here 5 times. There are pros and cons but each year my grizzles stay the same.....the location is great and many thanks to Colin at the front desk as we were originally placed in a tiny one bed suite where the four of us struggled to fit. He helped move us to another room and was very charming.
We were also given a late check out so again many thanks. However, my grizzles grow, the hotel charges a fortune for Internet - we were quoted 95 plus tax for a week. Every bar in Whistler has free Internet access, last year we were given the first couple of days Internet free and I could still download my emails. NOT this year - this is insane! All the other big hotels have free Internet so I had to wander I to them each evening which means the Westin loses out. When I wanted my emails I had to walk 2 meters from the hotel to pickup a free signal. The parking is a massive 30 dollars a day yet 18 at a hotel literally 1 min away and the ski valet charges ( you have to use this) are 8 dollars a day per person to a value of 24 dollars per room. Luckily ski valet was included in my rate from the ski company but these cost are unbelievable and totally unrealistic.
I have always found housekeeping slow but on this visit I came back to the room at 2pm four times during our 9 day stay and our room had not been cleaned. I accept that this was a busy time of year but I was still shocked.
My children love this hotel but I find the extras so expensive that we used the other hotels more and more really for Internet and parking to keep the charges more realistic . I like the small kitchen area and the laundry facilities but I do think it needs to move with the times
- Official Description (provided by the hotel):
- Located in Whistler Village just yards from the gondolas and the slopes of Whistler and Blackcomb mountains, The Westin Resort & Spa, Whistler is an all-suite, full-service conference hotel and spa. ... more less
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- Also Known As:
- The Westin Resort And Spa, Whistler
- The Westin Resort & Spa, Whistler Hotel Whistler
- Westin Resort Whistler
- Westin Hotel Whistler
- Westin Whistler
- Whistler Westin