The worst place we have stayed in the last 4 weeks of traveling. I called room service for breakfast 5 times yesterday and no one picked up the phone! The lady at reception also called twice on my behalf and they didn't pick up. Rics Grill need to pick up the phone if they want business.
Upon checking into our room on level one we were shocked when we walked in! It was a dark and tiny bedroom and you could hear all your neighbours even at 2:00am in the morning when you are trying to sleep. We were then desperate to upgrade our room and were charged $70 per night. The pics of the room when we booked were completely different to what we walked into.
Upon checking out this morning Tiffany at reception was lovely. However the non friendly bell boy that came to pick up our luggage at room 232 looked like he would rather die then help us with our luggage. We thanked him when he came up to our room and he didn't even respond. This is why we didn't give him a tip.... He was following us around reception in the hope of a tip...... Sorry mate but basic manners count. This is the first time we haven't tipped in America/Canada.
Not a pleasant stay .....More
- Free Wifi