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Crystal Lodge Hotel
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Reviews (2,937)
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Traveller rating
1,672
920
242
65
38
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1,672
920
242
65
38
Show reviews that mention
All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffpool and hot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenbasaltskiing
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2,149 - 2,154 of 2,937 reviews
Reviewed 20 January 2014

Great position in the heart of everything, shops , bars , food all very close, only problem was the elevator which got a real workout as the stairs don't lead to the street. Overall a great holiday spot

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Michael, thank you very much for your recent review. I agree with you that the stairs in the hotel are not the easiest to navigate, however their are three sets throughout the building and we have been discussing means of improving the way-finding to these locations as once you find them they can often be the fastest route to the Village Stroll or hotel facilities.
Warm regards,
Ian Lowe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

We wanted to stay right in the middle of Whistler between Christmas and New Year, so picked the Crystal Lodge. The Hotel was great, and right on the Whistler walk so was convenient to all facilities and shops. The staff were great, excellent parking facilities and ski valet - would stay there again.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Michael, thank you for your recent review of the Crystal Lodge. We are pleased that you and your family had a fun New Years here in Whistler and look forward to welcoming you back again in the future.
Warm regards,
Ian Lowe

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Reviewed 18 January 2014

Great location and nice hotel. Could do with a basic upgrade in the rooms..Good spot for a vacation if you can get a reasonably priced deal. The hotel has access to lots of shops and restaurants on site.


  • Stayed: January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank amurny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Thank you for your recent review of the Crystal Lodge. Our hotel offers 18 different room types that we feel meet or exceed the needs of all travelers. On your next trip should you be looking for a room with a more contemporary design I would recommend our Deluxe King or Queen suites.
Warm Regards,
Ian Lowe

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A Whistler Blackcomb traveller
Chicago, Illinois
1
Reviewed 17 January 2014

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Whistler Blackcomb.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 January 2014

The location is excellent to get the gondra station, the room is enough space. The welcom message from the general manager was excellent. After I had the welcom message I visited the gemeral maneger, he was great manner.

  • Stayed: January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Yuriko T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Yuriko, thank you for your kind words and it was nice to have you back at the hotel once again this season. We look forward to welcoming you again in 2015 for what I believe will be your 9th year in a row!
Warm regards,
Ian Lowe

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