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“Great Stay For My Wife's Birthday”

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Crystal Lodge Hotel
Ranked #8 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed 23 January 2014 via mobile

We stayed here over the MLK holiday weekend. First of all, we did not know that it was a "college weekend", but, it was. Check in was smooth & easy, we were then brought to our traditional king room on the 1st floor. It was small, but nice. Only complaint would be the size, but, in there defense it does have the sq. ft. Of the room on the website, so my fault, they do have many larger rooms. Anyways, the resort is in an AMAZING location. Everything is walking distance. I would definitely stay here again.
Thank you Crystal Lodge.

  • Stayed: January 2014
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Thank Dink1525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Thank you very much for your review and we are pleased that you and your wife had a great time at the resort for her birthday. We look forward to the opportunity to welcome you back again in the future and know that our reservations team (1-800-667-3363) would be pleased to walk you through our different room types.
Warm regards,
Ian

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2,007 - 2,013 of 2,792 reviews

Reviewed 23 January 2014

Great value and centrally located. Close to lifts, shops, restuarants. Well maintained property with kitchenette for those times you want to keep it simple (spend less money). Additionally, service was great. Everyone very friendly and attentive to any needs.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Steven, thank you for choosing the Crystal Lodge and I am so pleased to hear that we exceeded your expectations. For future travelers it is important to note that not all of our rooms offer a full kitchen, kitchenette or hospitality center. Our website details which of our room types offer these facilities. We look forward to the opportunity to welcome you back again in the future.
Regards,
Ian Lowe

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Reviewed 22 January 2014

My husband and I stayed here for 1 night at the end of September while we were on an 8 day drive of the Rockies.

This is one of the best hotels we stayed in while in Canada. The hotel staff were friendly, offering us lots of tips of what to do and maps of the area.

The room was also really clean and modern and we were given a small bottle of champagne as we were on our honeymoon. The hotel also has an outdoor swimming pool which we went to one evening. It also has washing machines for guests to use which was really handy as we were travelling for a month.

One thing we didn't expect was to have to pay for parking. Luckily we were only staying one night, but make sure you factor this cost in.

The hotel is in a good location, easy to walk to all of the shops and restaurants Whistler has to offer.

  • Stayed: September 2013, travelled as a couple
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Thank emwynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Thank you for choosing to stay at the Crystal Lodge as part of your Honeymoon. We are humbled by your comments and look forward to the opportunity to have you celebrate anniversaries back at the hotel in the future.

Sincerely,
Ian Lowe

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Reviewed 21 January 2014

Exceptional location clinched the choice for us and it did not disappoint. Close to everything, no car required. We booked a year in advance and the reservations team were really helpful. We stayed in a three bed suite and it was perfect for our extended family. The staff were fantastic and could not have made our White Christmas more perfect! Our room was clean and quiet especially given the location in the midst of the Village.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
Thank CindyandBubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

'CindyandBubbles' (can't say I have ever started a note that way before)...thank you very much for your review of the Crystal Lodge following your recent White Christmas in Whistler. We are delighted that the hotel and your 3 bedroom suite exceeded your expectations. We look forward to the opportunity to welcome you and your extended family back again in the future.
Regards,
Ian Lowe

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Reviewed 20 January 2014

Great position in the heart of everything, shops , bars , food all very close, only problem was the elevator which got a real workout as the stairs don't lead to the street. Overall a great holiday spot

  • Stayed: January 2014, travelled with family
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Review collected in partnership with this hotel
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Michael, thank you very much for your recent review. I agree with you that the stairs in the hotel are not the easiest to navigate, however their are three sets throughout the building and we have been discussing means of improving the way-finding to these locations as once you find them they can often be the fastest route to the Village Stroll or hotel facilities.
Warm regards,
Ian Lowe

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Reviewed 19 January 2014

We wanted to stay right in the middle of Whistler between Christmas and New Year, so picked the Crystal Lodge. The Hotel was great, and right on the Whistler walk so was convenient to all facilities and shops. The staff were great, excellent parking facilities and ski valet - would stay there again.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Michael, thank you for your recent review of the Crystal Lodge. We are pleased that you and your family had a fun New Years here in Whistler and look forward to welcoming you back again in the future.
Warm regards,
Ian Lowe

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Reviewed 18 January 2014

Great location and nice hotel. Could do with a basic upgrade in the rooms..Good spot for a vacation if you can get a reasonably priced deal. The hotel has access to lots of shops and restaurants on site.


  • Stayed: January 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank amurny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 24 January 2014

Thank you for your recent review of the Crystal Lodge. Our hotel offers 18 different room types that we feel meet or exceed the needs of all travelers. On your next trip should you be looking for a room with a more contemporary design I would recommend our Deluxe King or Queen suites.
Warm Regards,
Ian Lowe

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Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Price Range: £88 - £583 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler

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