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“Great stay!”

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Crystal Lodge Hotel
Ranked #8 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed 24 June 2014

We were staying for the Tough Mudder and required a good nights sleep which we got . Spacious room, comfortable bed and no issues with noise which had been an issue for me in other whistler hotels. I would stay here again.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank AMS0722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, Front Office Manager at Crystal Lodge Hotel, responded to this reviewResponded 28 June 2014

Congratulations on completing Tough Mudder - 2014 as I understand it was a very difficult course this year. We are delighted that the Crystal Lodge allowed you a fantastic night's sleep prior to your race and look forward to welcoming you back again next year.

Warm regards,
Ian Lowe

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1,790 - 1,796 of 2,776 reviews

Reviewed 22 June 2014

Our stay in a one bedroom suite was a great experience. The staff were friendly, the property was clean and the bed was comfortable. Overall a very good stay. The location in the village was unbeatable.

Room Tip: The one bedroom suites on the 3rd floor are lovely - but there are huge skylights in both the bedroo...
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  • Stayed: June 2014, travelled with family
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1  Thank Katherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 28 June 2014

Katherine, thank you very much for providing us with your feedback follow you and your family's recent vacation to Whistler. Our one bedroom suites are certainly very popular with families as they provide a spacious floor plan as well as full cooking facilities for the times it simply easier to cook on your own. We look forward to the opportunity to welcome all of you back again in the future.

Sincerely,
Ian Lowe

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Reviewed 22 June 2014

Great location centrally located to all amenities. Extremely knowledgeable, curtious and helpful staff always willing to lend a hand. Warm, clean comfortable rooms as well as a great maid service. The only down fall was our dinning experience at Ricks chop house OK food bad condescending service.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 28 June 2014

Tony, thank you for your recent five star Tripadvisor review. We are so pleased that our service and housekeeping team made such a positive impact to your experience. I will be sure to share your feedback of our partner Ric's Grill with the management team in an effort to improve their service delivery for all future guests.

Thank-you,
Ian Lowe

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Reviewed 22 June 2014

Booked a couple of nights for my wife's birthday. Location is great, close to everything in the village as well as the lifts up the mountain. It was a short stay but very nice. The room we had was huge, very spacious with a nice balcony to sit out on facing Whistler mountain. Only draw back is at 5 in the morning we could hear the back up beepers of delivery trucks at hotel next door.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 28 June 2014

Don, thank you choosing the Crystal Lodge as your birthday escape to Whistler. Thank you as well for letting me know about the noise from the service vehicles as this is in contravention of the Whistler noise by-laws thus your feedback allows me to post a formal complaint to the resort. Other than this, I am so pleased that you both had a wonderful time and look forward to the opportunity to welcome you back for a longer duration on your next trip (or birthday).

Sincerely,
Ian Lowe

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Reviewed 22 June 2014

Great location for a Whistler getaway. Room was spacious and had a very fully equipped kitchen. The only downside was the distance from the pool and the necessity to go through the lobby. Re-entry to our floor (1) did not work at the south end (older part) of the hotel.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 28 June 2014

David, thank you very much for taking the time to provide us with your feedback following your recent trip to the Crystal Lodge. Your comments regarding the walk to the pool is shared by many and will continue to look at ways to communicate better with our guests that this walk can be avoided by walking up the 8 stairs separating the North and South wings then taking the South wing elevator directly to the doors to the Pool and Hot Tub.

Sincerely,
Ian Lowe

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Reviewed 21 June 2014

Had a lovely stay at his hotel. Couldn't fault anything - great central location in Whistler, very helpful and friendly staff, spacious and clean rooms, lovely pool. Old Spaghetti Factory great value!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Sarrie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 28 June 2014

Sarrie, thank you very much for your 5 star review of the Crystal Lodge. We are pleased that we exceeded your expectations and look forward to the opportunity to welcome you back to the hotel again in the near future.

Sincerely,
Ian Lowe

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Reviewed 21 June 2014

Enjoyed two nights here. Room fabulous (we upgraded on arrival). So easy just to walk into pedestrian area, out on to the various hiking routes and of course up into the mountains. All the staff were excellent and we were sorry to leave

Stayed: June 2014, travelled as a couple
Thank gardeninggirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 28 June 2014

Thank you very much for taking the time to provide us with your comments after returning home from your recent Whistler, Canada vacation. We are so pleased that the Crystal Lodge made such a positive impression and look forward to welcoming you back in the future.

Kind regards,
Ian Lowe

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Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Price Range: £71 - £468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler

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