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“Good Value for the Money”

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Crystal Lodge Hotel
Ranked #8 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed 2 July 2014

If you are looking for a clean, comfortable place to sleep while visiting Whistler, I would highly recommend Crystal Lodge. The service is excellent and very friendly/helpful. It is super convenient to the shops/restaurants/gondola. We had a room with a king bed which was very comfortable. The room was not spacious but for 2 adults it was certainly big enough and had all the amenities one would expect in a standard hotel room. Though they do not serve breakfast, there are lots of options close at hand to the hotel. Bottom line: we would most certainly stay here again. BTW, you should know that with all the hotels in the village, you have to pay for overnight parking if you want your car at the hotel. We paid $35 for our stay.

  • Stayed: June 2014, travelled as a couple
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Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 6 July 2014

Thank you very much for your recent 5 star review of the Crystal Lodge. For future travelers reading your review I wanted to confirm that our nightly parking rate is $22/ night and although other hotels are charging as much as $35, our rate will not be increasing in the foreseeable future.

Warm regards,
Ian Lowe

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1,790 - 1,796 of 2,796 reviews

Reviewed 2 July 2014

We were allowed to check in 5.5 hrs Early!!! The room was spacious, clean & chic decor. We were facing the village, no noise issues at night, unless your the sort that sleeps with the windows open - location was great for coffee, tapas, dinner etc. close to gondola & liquor store, groceries.
Tiffany booked my Scandinavia spa pkg after I breify mentioned it. The bike valet was top notch with memory & speed. The housekeeper was friendly & efficient.
Best hotel bed I have EVER slept in. I frequently travel - so this is huge!!!!!
Will rebook here in a heartbeat!!!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Suzanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 6 July 2014

Suzanne, we are humbled by your recent review! We are so delighted that we made such a positive impact on your Whistler vacation and look forward to welcoming you back time and time again in the future.

Warm regards,

Ian Lowe

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Reviewed 1 July 2014

Great hotel, great staff, comfortable beds and central to the Village the place to be. They even have a swimming pool and hot tub if you have enough time to use it... its outside but not cold and towels are provided. Me and DH had a great time there and stayed 3 nights. Would use again and we had great views of the bike tracks and gondola up the Mountain too.

  • Stayed: May 2014
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Thank Mrsdibs79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 6 July 2014

Thank you for your recent 5 start review of the Crystal Lodge. We thank you in advance for recommending us to your friends and family.

Sincerely,
Ian Lowe

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Reviewed 1 July 2014

Crystal lodge is great hotel with an excellent location steps from the mountain, restaurants and nightlife. The staff is superior, friendly and sincerely concerned about making your stay comfortable. Just as whistler has something to offer everyone so do the rooms in the hotel. Many rooms are situated on the quiet outer side others are on the vibrant inner side which let's you experience the fun of the village. The hotel really has it all.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Ron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 6 July 2014

Ron, thank you very much for your recent review. With 18 different room types at the hotel, we are confident that we have rooms for the majority of travelers to Whistler. Please let our reservation agents know what you are looking for and we are confident we will exceed your expectations.

Warm regards,

Ian Lowe

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Reviewed 1 July 2014

Usually got to the Harrison got springs for our anniversary we have been very dissapointed with them so we thought we would try some where else after 11 years of going there so our anniversary was very happily celebrated from the cleanliness of out rooms to te polite staff at the front desk and the hallways we will be returning for next years anniversary and maybe bring the kids later this summer I think you have new customers/clients thanks for he little gesture of champange for our anniversary left in our room very sweet surprise never got any recognition at the Harrison hot springs hotel for our anniversary all of the years we have been there thanks again please add us to you email lists for deals that pop up too congrats to you staff for their services and the cleanliness and level of standard you hold yourselves too I wouldn't even tak off my shoes in the room at Harrison last time we were there and the bath room had hair all over it ewwwwww haha so you guys were awesome please praise your staff for me❤️❤️❤️❤️❤️❤️

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 6 July 2014

First off, thank you for trying Whistler for this year's anniversary get-away! We are delighted that Whistler, nor the Crystal Lodge disappointed and look forward to celebrating many more anniversaries with your in the future.

Kind regards,

Ian Lowe

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Reviewed 1 July 2014

I have stayed here before for a boys golf tourney but this time I was with my wife and this hotel is a keeper. Great staff, big rooms, very clean and soooo central!!! Easy walk everywhere and Starbucks right in the complex plus two other restaurants. Great value as well, worth the visit.

Room Tip: Ask for a room away from the main Whistler stroll, facing the Listle.
See more room tips
  • Stayed: June 2014, travelled as a couple
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Thank rusty49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 6 July 2014

Rusty, thank you for convincing your wife to visit the Crystal Lodge. I am so pleased that we lived up to our reputation and that you both had an enjoyable experience. We look forward to welcoming you back with the boys or your wife again in the future.

Thank-you,

Ian Lowe

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Reviewed 30 June 2014

Hotel was very comfortable. Rooms were clean and tidy. Good location close to restaurants and other facilities. The town was busy when we stayed there but once in our room we were not disturbed by any noise. Staff were friendly and helpful.

  • Stayed: June 2014, travelled as a couple
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Thank MarionAnne64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ILowe, General Manager at Crystal Lodge Hotel, responded to this reviewResponded 6 July 2014

Marion, thank you very much for your recent review.

Regards,
Ian Lowe

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Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Price Range: £92 - £601 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler

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