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“Great stay, nice place, awesome staff”

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Pinnacle Hotel Whistler
Ranked #13 of 49 Hotels in Whistler
Certificate of Excellence
Vancouver, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great stay, nice place, awesome staff”
Reviewed 20 September 2011

We stayed here for 2 nights over the weekend. The room was great- quite spacious and very clean. The jacuzzi tub was a nice touch! Two great restaurants in the hotel. We had dinner at Quattro and it was top notch. We tried to get into the Alta Bistro but it was booked. #2 rated on Tripadvisor. The menu looked fabulous so that will be our spot next visit. I would highly recommend this hotel. Close to everything and well priced.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank svc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,280 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (218)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Seattle
Level Contributor
112 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 16 September 2011

We had high hopes for this establishment. Overall, we would not stay here again. There were some amenities that we feel are important, that were not available.

The good:
-Location was great
-Bed was comfortable
-Staff was friendly / helpful
-Unit was very clean

The Bad:
-Hot tub was broken
-No safes in the room
-No screens on windows
-People came into our room to paint while we were in the room
-They charge a cleaning fee if you don't do your own dishes
-Key card didn't always work to get into the garage
-Only ice machine was behind the desk in the lobby
-Parking was very tight (spots are very small)

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank WorldD_TRaveler789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 September 2011

We booked The Pinnacle on line and were amazed at the quality of the hotel when we arrived in Whistler. We were given an upgrade to a superior and loved the double jacuzzi as well as all the other features! The situation is perfect for Whistler Village. The staff were friendly and welcoming. Would definitely return!

Room Tip: Quality of hotel in general is excellent!
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Maggie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Oregon
2 reviews
Reviewed 14 September 2011

This is a very quaint, clean and friendly hotel with an affordable price tag! The location is ideal set right in the village within walking distance to shops, restaurants and gondola. Very clean with a full kitchenette and spa tub! The staff went out of their way to make sure we were happy and settled and we made friends with the "front desk duo". I definitely look forward to our next stay at this hotel!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Krista G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Squamish, Canada
1 review
Reviewed 12 September 2011

Pool, hot tub, jacuzzi tub and dog friendly hotel; with excellent service!

  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilse7
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 September 2011

What a great facility! The only drawback was that the windows, while amazing during the day, didn't allow for sleeping in during the day, because the blinds only covered the lower part (our room had vaulted ceilings).

Room Tip: bring an eye cover
See more room tips
  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ilse7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
150 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 11 September 2011

When we picked this hotel, we had no idea about the location of this hotel. It was a nice surprise to find this boutique hotel located right in the heart of Whistler Village and walking distance to most restaurants and the foot of Mount Blackcomb.

This hotel has a big waiting area by the reception. The service from the staff was really good: she gave us all the information we needed to know about Whistler. The parking for the hotel guests are free of charge.

I fell in love with this hotel the minute I entered the room. There was a Jacuzzi spa bath in the room and the little black bear sat on the towels by the Jacuzzi was really a nice touch. The room was clean and big. We both loved the balcony – with an unbeatable snow capped mountain view!

The king size bed was clean and comfortable; there was also a fire place in the room that gave a nice romantic touch! The flat screen TV was on top of the fire place. There were sofa, dinning table and chairs in the room too. The room also consists of electrical stoves, baking oven, microwave, kettle, coffee maker and even a dish washer! Anyone could easily make a full meal form this complete kitchen without a problem!

Although there was a Jacuzzi spa bath, there was also a walk in shower in the bathroom with enough amenities. Toilet was clean too. They were very generous with the clean towels.

One little thing I think worth to mention was – there was an I-home power dock with radio for all iphone / ipod user! How convenient! Oh, did I mention the wireless internet was free of charge?

We are so going back to this hotel!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank VanessaMunYee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pinnacle Hotel Whistler

Property: Pinnacle Hotel Whistler
Address: 4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Whistler
#15 Family Hotel in Whistler
#15 Romantic Hotel in Whistler
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pinnacle Hotel Whistler 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
The Pinnacle Hotel Whistler

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