-Great staff- Friendly and helpful.
-Spacious room for 4 with a fireplace, kitchen and a hot-tub!
-Great shower- this made up for everything else I was unhappy with!
-Really close to the village.
-Huge balcony with a great view!
-Great value for money even during the peak season and a busy week of Tough Mudder Race.
-No concierge. We were dropped off by Rocky Mountaineer coach at the Delta hotel and luckily, their concierge offered to help us with our luggage. Just a 5 minute walk but not a pleasant one if you are carrying heavy items.
-Tiny gym (treadmill and stepper) and tiny pool. However, the village itself has many physical activities to keep you busy!
-Dirty sheets- this one is big. I noticed a nasty stain on my sheets the first day but didn’t complain thinking it would be changed the next day. I noticed the same stain the next day after the room was cleaned but didn’t have time to complain as we were leaving early again. The stain remained on the third day upon our return (after the room was cleaned) and finally I complained to get them changed the next time! So out of my 6 night stay, I slept on clean sheets for 3 nights.
-Laundry: Both the washer and dryer were equally bad. This was the first time I spent a total of $10 for ONE load of laundry! Washed twice as the powder still remained, finally hand-washed and put them in the dryer. Dried twice and still ended up with semi-wet clothes that had to be dried in the room.
Even though the hotel needs to train its cleaning staff, my overall stay was great- in fact it was the best out of all the hotels I stayed in during my 20-day vacation. It is small (around 4-5 floors) and not as luxurious as its competitors in the village but a great value for money and really spacious even for a family of four.
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- Also Known As:
- The Pinnacle Hotel Whistler