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All reviewsqueen loftgreat locationwhistler villagehot tubbit datedwould stay againsofa bedcentral locationsmall balconyoutdoor poolfull kitchenkegkitchenettepowdersaunastoveutensils
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Reviewed 26 January 2013 via mobile

I stayed at this hotel during a recent skitrip. Although the location is excellent, this hotel is in need of a refurbishment. The fold-out beds are rather short and every time you move you fear you are waking up the whole hotel. The spa lacks a changing room or lockers. The sauna takes an hour to warm, unfortunately the timer only runs 30 mins. The hotel has underground parking but charges a hefty CAD $18+tax/day for it. At the price they charge for the rooms, there are better options in Whistler imho.

  • Stayed: January 2013
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1  Thank Ive348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhistlerVillageInn, General Manager at Whistler Village Inn + Suites, responded to this reviewResponded 20 February 2013

Thank you for your review. Only 15% of our value rooms have Murphy beds. I agree that our Murphy Beds were not the most comfortable beds available in this hotel. We have listened to our guests that is why we recently replaced all our Murphy Beds mattresses with a brand new Queen-size Stare Suite plus Deluxe Mattresses. These are very high quality and extremely comfortable mattresses. We have two spas in the hotel both have changing rooms. The saunas do heat up to the allowable temperature in just a few minutes. We do abide by all health and safety regulation to insure that the saunas are operating properly to the maximum temperature allowable to ensure a safe temperature for all guests. Some people like it very hot but most do not. The parking charges at this hotel are one of the lowest in Whistler. There are lower priced alternatives to parking at the hotel if you enjoy a ten minute walk from the hotel. There are higher priced options when it comes to the diverse variety of hotels in Whistler however the Whistler Village Inn & Suites provides unsurpassed value and location.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2013

Great location, only 2 minute walk from the lifts. Rooms are generally older, however stayed in loft with kitchen. Bed was uncomfortable, however requested an extra duvet and lined the bed to make it more comfortable. Fireplace: have to buy logs which are 3 hour autolit logs, doesn't provide much heat especially when the flue has to be open. Generally the heating in the room was poor however reception gave us a portable heater. Would most likely stay elsewhere next time however nothing wrong with staying at this hotel for the money we paid. Also construction occurring whilst there but didn't hear any noise.

  • Stayed: January 2013, travelled as a couple
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Review collected in partnership with Whistler Blackcomb.com
1  Thank Getaway428895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2013

We were thrilled with our stay. We stayed in a queen loft suite with a full kitchen over looking the pool and hit tub. The walk to the lifts was minutes and it is right in the centre of the village. The Keg and a bar are right on the property and Starbucks right next door for an afternoon hot chocolate.. The staff is amazing. The hotel is a little older but it was clean and well kept. The only problem we had was a non working toaster, discovered while cooking breakfast. We called the front desk and they delivered a brand one within 5 minutes, I would recommend this hotel !! Parking at $18 per night, plus tax, was annoying, but average of the area.

Room Tip: I booked direct with the hotel. Next time i would try to negotiate the parking into their rate.
  • Stayed: January 2013, travelled with family
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2  Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2013

I stayed one night here, and got a great deal through a friend. The place was horrible. Even with a large discount, I did not want to stay. The room looked like it had not been updated in years, the fireplace did not actually heat the room, it was just for decoration, the fire logs were delivered without a lighter or matches, we could hear the neighbours all night, the heater barely did anything, and housekeeping knocked on the door at 8am!
The front desk lady was very nice, but seemed quite busy. Matches were eventually delivered to the room but the fire logs did not produce any heat. The murphy bed was fairly comfortable, and the only bed in the room.
For the prices they charge, you could stay elsewhere in the village with much nicer rooms.

  • Stayed: November 2012, travelled as a couple
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Thank HawaiiLove1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2013

Staff were very friendly, went above and beyondamenities to make our trip the best experience. Friendly, clean, excellent personal service. Fantastic - really liked the hot tubs to unwind after a long hard day on the mountain.

Great location. Foot step away from chair lifts and just off village stroll next to all the restaurants and shops.

This hotel has been one of the best places we have stayed at and we will be sure to be returning.

Definitely gets a Thumbs up :)

Room Tip: Suites were great :)
  • Stayed: December 2012, travelled with family
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2  Thank lovelyceri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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