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“Awesome Hostel!”
Review of HI-Whistler

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HI-Whistler
Banff, Canada
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Awesome Hostel!”
Reviewed 17 January 2014

Very clean and friendly staff. The rooms were large and looked like a hotel room with bunk beds. We had our own washroom with shower which was great. The kitchen was large so great for cooking. The bus ride was about 20 min from the village and cost $2.50 so it wasn't a big deal that the hostel was not in the village. There were no meals included but there was a little cafe on the main floor with some food, coffee, etc. Overall I would definitely stay here again!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephbest10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
    71
    94
    33
    8
    5
See reviews for
22
48
68
4
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 January 2014

This hostel has plenty of potential as it's modern and a 15 min bus ride from the Village ($2.50 each way though)! I'm really not sure how they won an award for cleanliness. I've been in a dorm for 3 nights, arrived with unvacummed carpets, stains on tiles, dirty bathroom & my room stinks! I asked yesterday for a quick vacuum but no such luck! The kitchen is a disgrace and the young blokes supposedly cleaning it, don't really clean at all, just walk around aimlessly whinging that they hate the kitchen! Worst HI Hostel I've ever stayed in!

Room Tip: Go private if u can! Ask for a bed in dorm away from toilet, you can hear everything!
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  • Stayed January 2014, travelled solo
    • Value
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    • Cleanliness
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Helpful?
3 Thank Louie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun F, General Manager at HI-Whistler, responded to this review, 6 January 2014
Thank you for taking the time to review your stay.

I do apologize that we have not met your, or our, expectations. I've already passed your feedback onto our Housekeeping Supervisor, and our Assistant General Manager, who is responsible for our front desk team. For you to bring cleanliness concerns to our team, and they not be dealt with, is frankly, unacceptable.

Our Cleanliness scores on sites like this, internal comment cards and other booking portals, in addition to our friendly, cheerful staff is something that we pride ourselves on, and we will take the appropriate steps to rectify the issue.

Your review indicates that you may still be in-house, if that is the case, please come to the desk, and ask for myself, as I'd love the opportunity to discuss this matter further.

Kind Regards, Shaun Freeman - General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 January 2014

My partner and I stayed in a private room, private bathroom at HI Whistler. Was more like a hotel, towels/soaps etc on the bed, large flat screen TV in room. Room had big windows looking out over the grounds and mountains, was bliss! Was pricey, approx $140 per night (hence the 4/5 rating), but that's Whistler for you. Very quiet, clean, and lovely relaxing common areas. Bus stop to village right outside which runs until very late - takes around 15mins to get to village. Staff incredibly helpful. Would highly recommend, as long as you're ok with the distance to village.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank Nelle1_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grosse Pointe Farms, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2013

This was one of the best hostels I have been to. I did this trip solo and met so many great people at this hostel. The rooms and hostel were very clean and the staff there were friendly. The price was right at the bus trip to the slopes was only about 10 minutes. I would recommend this place to anyone wanting to visit Whistler and save some money or anyone going solo who would like to meet new people.

Stayed February 2013, travelled solo
Helpful?
1 Thank matttt1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellingham, Washington
Level 5 Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 October 2013

Everything was booked (or extremely expensive) for the weekend we needed to visit. Fortunately, this place didn't break the bank. For a hostel, this place was great. However, we could hear EVERYTHING going on beyond neighboring walls. The location is also pretty far from the main town. Not too much of a problem for us, but I could see that as a potential problem for others. There's also not good ventilation in the rooms - it got pretty warm during our stay. I would consider staying again, but would try the private room next time.

Room Tip: Go for a private room if it's available.
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  • Stayed August 2013, travelled with friends
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Helpful?
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 October 2013

Spend a few weeks travelling around Canada in the summer and this was by far the best hostel we stayed in. Its more like a hotel than a hostel. We booked a private room and it was massive with TV and lovely bathroom. Everything was so clean and the kitchen and lounge areas were super. Its a little out of town but there is a bus stop right outside so didn't matter. Loved this place!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Del28186470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 September 2013

This newly build hostel is definitely the most classy one I've seen. The decor is modernistic, everything is kept very clean. There is an elevator in case you have heavy luggage, the private rooms have a flatscreen tv and towels (big and small) and shampoo+soap just like in a regular hotel. The lounge serves breakfast and dinner which was delicious but not cheap (we paid $22 for a wrap and a BLT and 2 pops). Maybe not the best choice if you travel without a car because the hostel is located about 7km out of town, even though I was told the is a bus that runs between the two. There was also a small store across the street that sells food that may come in handy.

Room Tip: We had a room on the corner of the building which provided an amazing, almost 180 degree view of the...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PixieD81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HI-Whistler

Property: HI-Whistler
Address: 1035 Legacy Way | Whistler Village, Whistler, British Columbia V0N 1B1, Canada
Region: Canada > British Columbia > Whistler
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 55 Speciality Lodging in Whistler
Price Range (Based on Average Rates): £
Hotel Class:2 star — HI-Whistler 2*
Number of rooms: 56
Official Description (provided by the hotel):
Opened in July 2010, the HI-Whistler is a purpose-built hostel that was originally used as part of the Whistler Athletes' Village during the 2010 Winter Olympic Games. This brand new facility sets the standard in hostelling with all the amenities you'd expect and then some.There's more to HI-Whistler than just a place to sleep. Grab a coffee and snack at Cheaky's Cafe in the hostel lobby, lounge on the outdoor decks with mountain views, store your bike, skis, and boards in the equipment storage room, hang out in the media room with its 52" HDTV and meet some cool new folks over a free game of pool or foosball in the games room. ... more   less 
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Also Known As:
Hostelling International Whistler Youth Hotel Whistler

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