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“New and shiny”
Review of HI-Whistler

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HI-Whistler
Auckland, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“New and shiny”
Reviewed 15 February 2014

This hostel was built in 2010 for the Winter Olympics and it still looks very new, very modern and very clean. Big commercial kitchen, but I recommend bringing your own food from Vancouver - there's no big supermarket nearby, only small stores. It's a $2.50 one way bus trip to Whistler, but if you're staying for any length of time 10 trips and monthly passes can be purchased from reception. Make sure you have the correct change for the bus.

Room Tip: I stayed in 221, a nice room. It's on the same floor as all the facilities, so that's conven...
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  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
    70
    93
    33
    8
    5
See reviews for
22
48
67
4
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 February 2014 via mobile

This hostel is by far the newest/cleanest hostel I have ever stayed in. I stayed here over Christmas and New Years Eve and it had a real family vibe going. Everyone staying there is rad, the common area is great, and the pool table is better. They have the best kitchen area I've seen in a hostel with big fridges to keep all of your food. The staff make everyone feel welcome and make the hostel a sweet place to be at. Had a lot of great starts to the night at this hostel and will definitely be staying there again when I return to Whistler.

Stayed March 2013, travelled with friends
Helpful?
Thank Jay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2014

I stayed at the HI Whistler for 3 weeks from January into early February 2014 and I loved every moment, rooms are well set out and cleaned daily, hostel staff were always friendly and helpful, making it a really great atmosphere. The hostel is out of Whistler Village but I never found it a problem with busses leaving regularly from right outside. Hostel events like Jimmy's Sunday Pub Crawl were really great and a fantastic way to met people!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank CMartin60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banff, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 January 2014

Very clean and friendly staff. The rooms were large and looked like a hotel room with bunk beds. We had our own washroom with shower which was great. The kitchen was large so great for cooking. The bus ride was about 20 min from the village and cost $2.50 so it wasn't a big deal that the hostel was not in the village. There were no meals included but there was a little cafe on the main floor with some food, coffee, etc. Overall I would definitely stay here again!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephbest10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 January 2014

This hostel has plenty of potential as it's modern and a 15 min bus ride from the Village ($2.50 each way though)! I'm really not sure how they won an award for cleanliness. I've been in a dorm for 3 nights, arrived with unvacummed carpets, stains on tiles, dirty bathroom & my room stinks! I asked yesterday for a quick vacuum but no such luck! The kitchen is a disgrace and the young blokes supposedly cleaning it, don't really clean at all, just walk around aimlessly whinging that they hate the kitchen! Worst HI Hostel I've ever stayed in!

Room Tip: Go private if u can! Ask for a bed in dorm away from toilet, you can hear everything!
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Louie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun F, General Manager at HI-Whistler, responded to this review, 6 January 2014
Thank you for taking the time to review your stay.

I do apologize that we have not met your, or our, expectations. I've already passed your feedback onto our Housekeeping Supervisor, and our Assistant General Manager, who is responsible for our front desk team. For you to bring cleanliness concerns to our team, and they not be dealt with, is frankly, unacceptable.

Our Cleanliness scores on sites like this, internal comment cards and other booking portals, in addition to our friendly, cheerful staff is something that we pride ourselves on, and we will take the appropriate steps to rectify the issue.

Your review indicates that you may still be in-house, if that is the case, please come to the desk, and ask for myself, as I'd love the opportunity to discuss this matter further.

Kind Regards, Shaun Freeman - General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 January 2014

My partner and I stayed in a private room, private bathroom at HI Whistler. Was more like a hotel, towels/soaps etc on the bed, large flat screen TV in room. Room had big windows looking out over the grounds and mountains, was bliss! Was pricey, approx $140 per night (hence the 4/5 rating), but that's Whistler for you. Very quiet, clean, and lovely relaxing common areas. Bus stop to village right outside which runs until very late - takes around 15mins to get to village. Staff incredibly helpful. Would highly recommend, as long as you're ok with the distance to village.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nelle1_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grosse Pointe Farms, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2013

This was one of the best hostels I have been to. I did this trip solo and met so many great people at this hostel. The rooms and hostel were very clean and the staff there were friendly. The price was right at the bus trip to the slopes was only about 10 minutes. I would recommend this place to anyone wanting to visit Whistler and save some money or anyone going solo who would like to meet new people.

Stayed February 2013, travelled solo
Helpful?
1 Thank matttt1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HI-Whistler

Property: HI-Whistler
Address: 1035 Legacy Way | Whistler Village, Whistler, British Columbia V0N 1B1, Canada
Region: Canada > British Columbia > Whistler
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 55 Speciality Lodging in Whistler
Price Range (Based on Average Rates): £
Hotel Class:2 star — HI-Whistler 2*
Number of rooms: 56
Official Description (provided by the hotel):
Opened in July 2010, the HI-Whistler is a purpose-built hostel that was originally used as part of the Whistler Athletes' Village during the 2010 Winter Olympic Games. This brand new facility sets the standard in hostelling with all the amenities you'd expect and then some.There's more to HI-Whistler than just a place to sleep. Grab a coffee and snack at Cheaky's Cafe in the hostel lobby, lounge on the outdoor decks with mountain views, store your bike, skis, and boards in the equipment storage room, hang out in the media room with its 52" HDTV and meet some cool new folks over a free game of pool or foosball in the games room. ... more   less 
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Also Known As:
Hostelling International Whistler Youth Hotel Whistler

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