I stayed at the Alpenglow and expected it to be like any normal hotel stay where you check in with the front desk, but this was not the case for me and i did not even think to look at my booking sheet, so firstly I had to trek across the village to find the company i had to check in with then go back to the hotel to get to my room. Personally I have never come across this and found it a strange process it just makes sense to be with the front desk company over any where else and I have learnt my lesson and will be booking with MVA for any future stays. I had a peek in their rooms too, they are more well kept and maintained then the management company i was with.
Anyway, after this my stay was mostly pleasant apart from 2 of the 3 front desk staff, one of which i didnt see very often but when I did she always had a scowl on her face an older lady long blonde hair, just really didnt seem to want to be there and never said hello, i just avoided her. Then there was the British girl, whenever I dealt with her she was always rude and never helpful, she too has quite the scowl. The only one who was ever helpful, always went out of her way, even went above and beyond sometimes was a young girl, short blonde hair, i believe her name started with T but don't quote me. She is absolutely amazing with guests, she was the front desks only redeeming feature. She helped me out so much, always polite and did far more for me than was ever expected of her. She made what started off as average into an exceptional stay. Thankyou so much and I feel terrible that I have forgotten your name. Tell your boss the only reason im booking again and with Mva is because of you!
The hotel itself is in a good location nice and central.
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- Also Known As:
- Alpenglow Hotel Whistler