Firstly, I did not experience this hotel during the winter time period and as such the rates during the summer are significantly lower.
My stay was only for 1 night, and I will write of my experiences.
Hotel Location is quite nice, it is on the edge of the village so you will need to walk approximately 5-10 minutes to get to the village but it is a nice walk and anyone can do it. I would like to see improved signage for guests driving to the hotel as there isn't anything to would clearly indicate where the hotel was.
Valet service: there is none nor was there a porter that was there to assist us in unloading, loading or welcoming the guest. There was one "porter" working on arranging luggage for what seemed to be a group arrival but there was serious lack luster effort.
Check In experience: the lady that checked us in a pleasant enough, decently professional and touched upon all the right points. Mistakenly told us that we were in the wrong wing which led to us parking in the wrong section of the parking lot. Assigned us to the furthest rooms in the wing which usually wouldn't be an issue but we were with a 7 month pregnant lady and the extra walking shows there was a lack of attention to detail or know the needs of her guests.
Room: Decent enough, generally cleaned up to expectation. Kureg coffee machine and Aveeno bathroom amenities is a nice touch in this hotel category. The rooms was originally a single King but for an additional $10CAD we were put into a room with 2 Queen sized beds. The duvets in the rooms definitely need to be changed as all the material had worked it way to the edges.
Since we were only there for one night, we did not experience the Housekeeping service and no turndown was offered but none was expected for this category of Hotel.
Check-out: Fast and efficient. The bill was accurate (with additional bedding charges and overnight parking), and the Receptionist even informed that we could continue to park there until departure but no in & out privileges.
Additional: This Hotel is mainly focused on the adventure, Down Hill mountain biking scene that prevails in the summer time and less towards the tourist niche. They even offer complimentary GoPro camera's for the guest to use if they so choose and complimentary 1 hr bike rental for the guests to roam around the Whistler area. We didn't take advantage of this as the Village area is strictly no biking and we weren't going far enough to require the use of bikes.
Overall: Very good value for money as the lodging is decent, service is unobtrusive. If you are looking for a higher level of service there are other choices in Whistler.
- Official Description (provided by the hotel):
- A snowballs throw from the bustling village centre, and a few more footsteps to the Ski lifts, our fun and sociable team welcome our guests with stylish design, modern features, and comfortable and unique amenities.From your moment of arrival in our open and contemporary lobby, you will enjoy details and amenities unique to most village accommodations. From in-room technologies, HDTV channels, complimentary wireless and high speed internet, and iPod docking stations, to our full fitness room, over-size hot tub and year-round outdoor pool, Aava will pamper you with comfort, style, and friendly service.If traveling on business, our meeting spaces, and Banquets and Catering team will ensure the details of your meeting or function are unique and flawless.Come see for yourself - and join us at Aava - A modern mountain escape on the edge of the action in beautiful Whistler Village. ... more less
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- Also Known As:
- Coast Hotel Whistler
- Whistler Coast Hotel