We stayed for 6nights/7days at the Sundial for our annual winter ski trip. The Sundial is a ski in ski out hotel conveniently located at the base of Whistler mountain and the heart of the village. We were given a corner suite on the top floor. We had a mountain view from all of the windows and balcony of the suite. The view is quite stunning and remarkable at all hours of the day.
The suite is spacious, comfortable and clean. The kitchen has granite counter tops and a breakfast bar that seats two. There is also a round table adjacent to the kitchen that seats four. The appliances are a bit dated, but has everything you need in a kitchen (i.e. Dishwasher, coffee maker, electric kettle, cookware, glassware, utensils, kitchen tools). The hotel also provides dish washing soap, paper towels and tea bags/coffee filters.
The living room includes a sofa which is also a fold out bed, fireplace, television with a DVD player.
The bathroom has a granite countertop and heated floors. The tub is a shower combo but it is deep and wide enough if you wish to take a bath. The shower pressure was not that great and the temperature was not consistently hot. The water temperature was a tad notch above lukewarm. We contacted the staff and maintenance tried to help, but it was reported that this occurs at times, especially when the hot tubs in the adjacent rooms and on the roof are being filled. On a positive note, the hotel provides Aveda products for their toiletries.
The bed was very comfortable and cozy. We had a good night's sleep throughout the week. We were on the 8th floor and could hear some noise from the bars adjacent to the hotel which is on the ground level. It did not bother us much but the music and noise may be bothersome to others, so I'd suggest to bring ear plugs if you are a light sleeper.
I'd like to mention that the hotel has a self service guest laundry facility in the basement. This great detail is not listed on the hotel's website or on the previous reviews. This was essential for us since we were traveling for over a week and needed to wash our clothes, especially our snowboard outfits. The wash and dry machines cost $2 each/load/machine. If we had known that there is self service guest laundry, we would've packed lighter.
Another tip, the hotel charges $20/night plus tax for parking. The Whistler Conference Centre charges $10 every 24hrs for garage parking. It is located a short 5-7 minute walk across the village. If you want to save money and don't mind a quick walk, go for it.
Also, you cannot bring your skis or snowboard to your suite. The hotel provides a complimentary ski valet which is located right behind the front desk.
Lastly, the service could have been better. The staff seemed slow to respond when we inquired for service pertaining to our suite, such as the water temperature and needing additional toiletries. We only called twice during our entire stay but both instances we waited for close to 45 minutes until anybody showed up.
Overall, we like the prime location and easy access to the gondolas and mountains. We hope that there will be improvement for efficient and consistent service from the staff.
- Official Description (provided by the hotel):
- The Sundial Boutique Hotel is located in the heart of Whistler Village right next to the Whistler and Blackcomb Gondolas. This location in Whistler Village makes it convenient for shopping, dining, and enjoying all the entertainment Whistler has to offer. All 49 luxurious one and two bedroom suites feature master bedrooms, full kitchens, flat screen tv's and gas fireplaces, including eight suites with private outdoor hot tubs. Personal service is not just a philosophy here, but a part of the way each day unfolds. Sundial Boutique Hotel suites provide breathtaking views of the mountains, and complimentary amenities such as high speed wireless internet, local phone calls, roof top hot tub, and ski concierge services ensure you have all the modern conveniences of home. Outdoor heated pool access is provided in the summer months (June - September) and the rooftop hot tub is open year round. ... more less
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- Also Known As:
- Sundial Boutique Whistler
- Hotel Sundial Boutique