The Alpine Lodge WOULD be a perfect place to stay in Whistler on a budget, it is a little ways out of the village but is easy to get to by bus. I was very excited to be staying there this past February until I met the owner. When my friend and I arrived at the Lodge the owner Jeff asked for identification and a method of payment, we were only staying for one night and so had already paid for our accommodation through the deposit he had taken. When we told him this he said he did not charge our credit card and that we were wrong since he is the sole operator of the lodge. We were able to bring up our credit card statement on an itouch and show him that he had indeed charged the card, he abruptly went into his office and began searching through his records for the charge. He wasn't able to find his record of charging the card and said to us he would refund us the charge and were not permitted to stay with him unless he found his record... we were absolutely shocked and had nothing to say... he did find it and abruptly told us we were in room 2 and to choose which ever 2 beds were not occupied. We felt so uncomfortable and unwelcome we put our things away and decided to head into the village and stayed away from the lodge until we returned to sleep, we left early the next morning.
I thought the lodge was beautiful but would never recommend the place to family or friends as I would never want someone to feel as uncomfortable as we did. Alpine Lodge is an open concept theme, as if you are staying in somebody's home, a place where you would want to feel completely comfortable to be walking around and leaving your things unattended (we had locks on our luggage).
- Official Description (provided by the hotel):
- Alpine Lodge offers all the amenities that one would expect of a true ski lodge. Situated on the edge of Whistler Village, Alpine Lodge boasts large, well appointed bedrooms - most with private bath and all with mountain views. Includes sauna area with steam bath, jetted Jacuzzi. Large dining area great for groups. ... more less
- Reservation Options:
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