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Reviews (369)
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All reviewsloft suitefull kitchengreat locationdry saunajacuzzi tubown mealssofa bedflat screendvd playercan't beat the locationrestaurants and shopsbit datedoutdoor poolunderground parkinggrocery storeski storageski vacation
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Reviewed 29 January 2014

The hotel is a very short walk to the ski lifts and convenient to everything in the village. Our room had a kitchen and was large. Rooms are different, but ours had a sauna in the room. Staff was very helpful. There is under ground parking for a fee.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank Fungo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainsideLodge, Guest Relations Manager at Mountainside Lodge, responded to this reviewResponded 1 April 2014

Thanks for your review.

I'm pleased you enjoyed your stay, as you observed our rooms are indeed spacious and well equipped.
We take pride in our team providing the best possible service, I'll pass your comments on to them.

Please come see us again on your next trip to Whistler!

Best,
Adam Gordon
adam.gordon@wyn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

My family really enjoyed our stay in Whistler. Mountainside Lodge is a very convenient place for the family, close to the gondola. We had an adjoining room which was great for us and our kids.

I can't give it more than 3 stars however. We loved it, but it is tired.. but its a ski chalet, who cares.

We skiied all day, changed, went out in the village to eat, came back, crashed, then did it all again.

Great value, very nice service, very helpful desk staff.

Issues - could never get into restaurant, looked great, but booked well in advance. Would be nice to have some times available for guests.

A lot of stairs and a bit difficult to get skiis up to resort and down elevators/stairs. Buses trucks very loud on one side of Lodge. Room service only every 3 days.

Room Tip: Get side of the hotel not fronting on main Whistler street.
  • Stayed: December 2013, travelled with family
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1  Thank Houston940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainsideLodge, Guest Relations Manager at Mountainside Lodge, responded to this reviewResponded 1 April 2014

We're so pleased you enjoyed your stay with us here in Whistler.
We pride ourself on the quality of our guest service, and are glad you appreciated the service you received.

The restaurant in our building, Trattoria, is deservedly popular, however is not in any way affiliated with Mountainside Lodge, so we aren't able to amend their reservations policies.

With respect to housekeeping service, in an effort to "green" our hotel operation we schedule this once per stay, but we offer additional housekeeping service on request.

We hope you'll stay with us again in future.

Best regards,

Adam Gordon
adam.gordon@wyn.com

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Reviewed 25 January 2014 via mobile

The accommodations are pretty wonderful if you're alright in relatively small spaces. There's a dry sauna in our room, a wonderful full kitchen, clean and relatively updated. The one downside is that the upstairs bathtub didn't drain effectively--that's never pleasant. The trundle bed is located awkwardly and most ideal for a child and not my 6'4" brother who will sleep in whatever condition and space. The folks at the front desk are lovely and provide all the information we seek. Complimentary ski/snowboard storage is a plus as is onsite parking which was included for us but a hefty $18/day for the economizer. Don't plan on having space for personal phone calls. You should be pretty comfortable with your crew if you come with friends, family or acquaintances.

Stayed: January 2014, travelled with friends
Thank WorldCitizenadj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainsideLodge, Guest Relations Manager at Mountainside Lodge, responded to this reviewResponded 1 April 2014

Firstly, allow me to thank you for your kind words.

We are proud of our front desk service, and are pleased you appreciated this element of your stay! As you mention our rooms all feature a well equipped full kitchen.

I would like to personally apologize for the drainage issue you mention, as I'm sure you understand such things do happen on occasion.

Once again, thank you for taking the time to write this review.
We hope to see you again on your next trip to Whistler!

Warm regards,
Adam Gordon
adam.gordon@wyn.com

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Reviewed 24 January 2014

Stayed here for a week through an Interval International exchange. We had a loft room which gave us more than enough space. Well equipped kitchen including a kettle which is good for us tea loving Brits! Each loft room also has it's own sauna which was great for those tired ski legs. We also used the communal hot tub most evenings which was always clean and full of interesting people!

The location of this hotel could not be better. About a one minute walk to the village lifts one way and a two minute walk to lots of bars and restaurants the other.

The people at the Mountainside also made it a great place to be especially Marylyn and Lloyd on the front desk who could not be more helpful and friendly.

In a nutshell it's not the height of luxury but a great little hotel, in a great location with great staff - just perfect for Whistler.

Stayed: January 2014, travelled as a couple
Thank Dancingbob10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainsideLodge, Guest Relations Manager at Mountainside Lodge, responded to this reviewResponded 6 April 2014

Thanks so much for your review. I'm delighted to hear you enjoyed your stay, and as a fellow Brit I understand the value of tea facilities!

We pride ourselves on quality service so it's great to hear that Lloyd and Marlyn took good care of you during your stay.

We hope to welcome you back soon!

Best regards,
Adam Gordon
adam.gordon@wyn.com

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Reviewed 4 January 2014

Stayed for 4 days right after X-mass. Love it! Close to Whistler and Blackcomb lifts. Walking distance to everything. (Although Whistler is such a small town - you can walk from one side to another in 15 min). Very approachable staff. Nice soap and shower gel (presumably - all natural).
PROS: Quite, cosy, convenient. And you could not beat the price we paid!
CONS: parking is small and very dusty. You can not bring your skies to your room - have to leave them downstairs in the basement locker.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Anna v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainsideLodge, Guest Relations Manager at Mountainside Lodge, responded to this reviewResponded 6 April 2014

Hi Anna,

Thanks for your review! I'm pleased to hear you had an enjoyable stay with us.

Regarding the parking, this can be an issue during winter as a lot of road dirt and gravel gets tracked into the facility. We clean the parking regularly, but as I'm sure you understand it's pretty full of cars throughout December!

We hope to see you again soon.

Best regards,
Adam Gordon
adam.gordon@wyn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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