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“Just Do It!”
Review of Greystone Lodge

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Greystone Lodge
Certificate of Excellence
Melbourne
Level 2 Contributor
5 reviews
5 hotel reviews
“Just Do It!”
Reviewed 8 May 2013

We travel half way around the world to come to Whistler/Blackcomb.

Why would we do this year after year when there are many other places to ski much closer to home?

The answer is a combination of the size and quality of the ski field, the village with it's many shops and restaurants, and last but not least the accommodation. We stay at Greystone Lodge which we regard as our home away from home. Great service at the front desk, quality rooms, relax away from the village centre and still be only minutes walk away from all of the action.

How could it be better? By coming and enjoying the action rather than just reading about it. The ball is in your court!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SeaRay070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVRWhistler, Manager at Greystone Lodge, responded to this review, 21 May 2013
Thank you for pointing out the great reasons you continue to stay at Greystone. We look forward to seeing you again this winter! All the best -Clint Goyette
Acer Vacation Rentals Ltd. - Proudly Managing the Greystone Lodge Front Desk
stay@greystone-lodge.com
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123 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
Reviewed 8 May 2013

Cannot say enough good things about this place. Superb location for skiing/boarding right onto the slopes (only a short walk from the back door of the lodge).

Rooms were divine. We had a 2 br unit, which just has the most beautiful setup. Gorgeous lounge/kitchen/dining area, and bedrooms separate (on opposite sides of the lounge) - so no worries about noise, etc.

Staff were fantastic - answered all my pre-visit questions swiftly, and looked after us when we were there. I would stay again, and again, and again!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MyLeftGumboot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVRWhistler, Manager at Greystone Lodge, responded to this review, 21 May 2013
Thank you for taking the time to review your stay at Greystone Lodge. We look forward to your return visit! All the best -Clint Goyette
Acer Vacation Rentals Ltd. - Proudly Managing the Greystone Lodge Front Desk
stay@greystone-lodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level 5 Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 April 2013

This was our second year in a row staying at Greystone and we loved it this time just as much as last year. We had 6 in our group this year and stayed in a different unit that was perfect for us. All the amenities of a hotel, but the privacy of a chalet in one! The kitchen was perfect because we cooked in a lot, and the ski-out location is great. Pool and hot tub were an added bonus!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadianBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVRWhistler, Manager at Greystone Lodge, responded to this review, 5 April 2013
We are very happy enjoyed your stay at Greystone Lodge. See you again next time.

All the best -Clint Goyette
Acer Vacation Rentals Ltd. - Proudly Managing the Greystone Lodge Front Desk
stay@greystone-lodge.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kirkland, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2013

Dear Resortquest
Please do not advertise room 314 as a condo with all of the amenities of a condo. A microwave next to the TV and a coffee maker on the night stand does not make a condo. This unit was more of a hotel room, w/out wifi...While we enjoyed our stay and the personnel at the lodge were gracious and friendly, the room was completely misrepresented in your advertising...

  • Stayed March 2013, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank anthonyh136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVRWhistler, Manager at Greystone Lodge, responded to this review, 3 April 2013
Dear Guest,

Thank you for your review. We are sorry that the unit did not meet your expectations. As it is managed by ResortQuest Whistler, please contact ResortQuest directly regarding your feedback. In any event we are happy that you enjoyed the stay at Greystone Lodge.

All the best -Clint Goyette
Acer Vacation Rentals Ltd. - Proudly Managing the Greystone Lodge Front Desk
stay@greystone-lodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level 5 Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 29 March 2013

We travelled in March 2013 and stayed in one-bedroom unit 214. It's not a modern, trendy apartment but It was perfect for a family of 2 adults and 2 kids and was very comfortable, warm and we couldn't fault it.

We arrived extremely early into Vancouver airport so instead of waiting for the shuttle and bus service to begin at 830am, we booked a cab with Whistler taxi and the cost was only a bit more than 4 individual transfers. As you can only check in at 4pm we made the decision to book the apartment the night before our actual arrival but it was worth it as we could enter the building with our code and get straight into bed after our overnight flight. We were then up and refreshed later that morning, walked down to get our ski hire then got on the slopes.

The main bedroom has a comfortable queen bed and a single with a trundle that pulls out, so if you are happy to share a room with the kids you can all fit in there, however if you prefer to have separate sleeping quarters then there's a double sofa-bed in the lounge.

The kitchen is well-equipped (just needs some champagne flutes) and although most owners lock away condiments these owners made them available which was great and it also meant that we could leave behind our excess for future guests. I walked to the IGA and liquor store in the North Village and took a cab back with groceries. There are usually cabs waiting outside the IGA and it costs around $7 plus tip to get back to Greystone.

The bathroom is accessible from both the living area and the main bedroom and there were plenty of towels available and a "real" hairdryer. They provided adult bathrobes (for Acer guests) which were good when using the hot tubs and pool.

The Acer reception staff are friendly and pre-arranged lift passes, ski school and hire. The ski passes were delivered to the apartment before our arrival which was convenient.

The indoor hot tub is big and the outdoor one is small but that didn't matter too much as most of the younger guests used the great outdoor pool instead. Whatever you do remember your access code or change it to a number you can recall as you don't want to be stuck outside the building wet and in your swim wear!

From the ski locker it is around 150 steps to the ski run but if there's snow on the path you can pole your way there and ski most if not all of the way back. Some people say this isn't exactly a ski in ski out location but I would say it's close. Most days that we were on Blackcomb we skied back to the apartment for lunch.

The ski run down to the lifts (magic and wizard chairs) is very easy but not a absolute beginner hill. It was so easy to ski with the kids down to ski school and at the end of the day we would pick them up, take the magic chair up and ski back down to Greystone rather than walk up the hill. BTW, the ski school was excellent and our kids joined in the 5 day program. My kids were sad to say goodbye to their excellent instructors (Dave and a Spanish man).

You can easily walk into the upper village (just down the hill) or the main village (under a tunnel, over a bridge and 1 road). The upper village is closest and has some nice places to eat and drink. CiaoThyme had good breakfast, Merlins good coffee and Milestones good lunch and dinner.

If you are keen on partying then this definitely isn't the place for you! It has a very strict quiet times which made it ideal for families. Last year we stayed in the main village which was fantastic, buzzing but very noisy at night. In the main village you can go ice-skating - it's free and you just hire skates for $5. The village has a family night on Wednesdays during the winter.

Advice:Remember all the Greystone apartments are different so make sure you check the details and photos before boooking. And memorize or change your access code and don't stay here if you want to party. Expect to have a quiet, relaxing, comfortable vacation at Greystone.

Room Tip: Remember all apartments are different so double check the details and photos before booking. This ap...
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hotdog6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVRWhistler, Manager at Greystone Lodge, responded to this review, 3 April 2013
Dear Guest, Wow thanks for taking the time to review your entire stay in Whistler as well as all the great points about Greystone Lodge. We look forward to your next visit. All the best - Clint Goyette
Acer Vacation Rentals Ltd. - Proudly Managing the Greystone Lodge Front Desk
stay@greystone-lodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level 4 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 March 2013

Like most of the lodges in Whistler, quality depends on the unit and the company that is manages the unit. # 315 is managed by ResortQuest. It is 100% functional, did not impact my experience in Whistler... But needs urgent refurbishment. I have sent an email to ResortQuest with all the details, but got no answer so far.

Anyway, Greystone location is really great, a few meters from the tracks close to Blackcomb's base. Free parking. Clean and safe. ResortQuest desk is @ the Aspens, across the street. Everything was working well, no problem at all.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lrotero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVRWhistler, Manager at Greystone Lodge, responded to this review, 24 March 2013
Thank you for taking the time to notify the property manager of the unit you stayed in of the issues within the unit. We hope you will return to Greystone Lodge in the future. All the best -Clint Goyette
Acer Vacation Rentals Ltd. - Proudly Managing the Greystone Lodge Front Desk
stay@greystone-lodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 March 2013

a group of us stayed at greystone lodge in march of this year and i highly recommend this place. the price was right, the accommodation was fine, the outdoor jacuzzi and heated pool were fantastic, the keyless entry was effortless, and it truly is ski-in/ski-out!! i've stayed at other places that claim to be ski-in/ski-out and then required some walking. this one does for sure. (it's not at whistler, it's at blackcomb, but we found blackcomb to be less busy and in fact were able to ski both.) lastly, we all appreciated the plush cotton robes Acer rentals provided, as we were able to wear them going back and forth from the jacuzzi/pool.
i will rent there again!
ken

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ken058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVRWhistler, Manager at Greystone Lodge, responded to this review, 23 March 2013
Thank you for taking the time to review the Greystone Lodge. The ski-in ski-out nature of Greystone is a great advantage to lugging skis to the lifts. The robes were and idea to make trip to and from the outdoor heated pool and hot tubs a little more comfotable. We are happy you enjoyed them! We also note that the lift lines are generally less busy on Blackcomb mountain. This is because the ski runs lead to many different lifts as a part of the mountains' original design. Next year there will be a new lift in the Crystal region of Blackcomb with more capacity to look forward to as well. All the more reason to stay at Greystone! See you next time - All the best -Clint Goyette
Acer Vacation Rentals Ltd. - Proudly Managing the Greystone Lodge Front Desk
stay@greystone-lodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Greystone Lodge

Property: Greystone Lodge
Address: 4905 Spearhead Place, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 55 Speciality Lodging in Whistler
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Greystone Lodge 4*
Number of rooms: 50
Official Description (provided by the hotel):
Greystone Lodge provides some of the finest affordable family oriented ski-in ski-out accommodations Whistler Canada. Greystone Lodge is located at the base of Blackcomb Mountain next to the Wizard Express and Magic Chair lifts. A boutique style condo complex with only 50 units makes Greystone Lodge one of the smaller vacation rental locations in the Benchlands neighbourhood in Whistler. ... more   less 
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Also Known As:
Greystone Hotel Whistler

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