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“Excellence - once again!”
5 of 5 bubbles Review of First Tracks Lodge

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First Tracks Lodge
Ranked #9 of 49 Hotels in Whistler
Certificate of Excellence
Leeton, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellence - once again!”
Reviewed 18 December 2013

Our third time staying here for a 3 week stay... And still such superior quality and service.. We are from Australia and we would not stay anywhere else in whistler...LOVE LOVE LOVE IT! Everything you need is literally right on your doorstep, and if it's not, staff will do their best to make sure it is. Well done First Tracks.. Hopefully will see you again soon!

  • Stayed March 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank macylucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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463 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort McMurray, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 December 2013

Rented the one bedroom suite. Very spacious unit in quiet area and still five minutes from the village, underground parking is 15$/night. Full kitchen with modern appliances, two bathrooms (one full bathroom with jet tub), extra sleeping space, small and cozy den with t.v. and washer/dryer. Fireplace in living room. Strongbox in entrance closet.

Huge balcony accessible from both bedroom and dining areas, overlooking outdoor pool and two jacuzzis and B.B.Q. area. They also have a sauna and shower in changing area.
P.S.: Don't forget to carry your room key to re-enter the hotel after a swim otherwise you can call staff member from phone conveniently located next to swiping device..lol.

Ski/board lockers, really ski-in/ski-out. Gondola is in backyard!

Good little breakfast place on the corner of the main road and Huskies gas station straight across.

Many options for restaurants in the village: see my other reviews and enjoy!

Room Tip: Some third floor unit like the 303 has big balcony, Overlooking the pool is nice and in the weekend...
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Alexandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 October 2013

My wife and I stayed hear in August 2013. The room was huge. Much larger than I expected. It could actually sleep six. There was a bedroom with a private bath and TV. A nice kitchen with a large fridge. The living area had a pull out couch and its own TV. There was a seperate room with a sliding door that closes, off the living area. It too had a pull out bed and TV. There was a separate full bathroom with shower. The room was clean with nice furniture. Very high ceilings. There was a fireplace and heated floors (these were turned off in the summer). You do have to check in at its sister hotel. But its a two minute walk. We had a lot of luggage as we had gone grocery shopping on the way to the hotel and the hotel in which we checked in at sent a bellhop to help us to the room. He arrived at our hotel before we did and was waiting for us in the underground garage. Please note that the parking is in an underground garage. You need to swipe your hotel key to open the garage door. Only small negative was that the A/C is shut off at night. The room gets a bit stuffy. Also, our rooms faced the pool. The pool closes at 10 but if you have the windows open the noise from the pool is disturbing. Ask for a room not facing the pool.

Room Tip: Ask for a room not facing the pool.
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  • Stayed August 2013, travelled as a couple
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Helpful?
3 Thank Jonathan1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 24 October 2013

We spent two wonderful nights in Whistler at the First Tracks Lodge....great deal on a 2 bed & 2 bathroom. Very clean, spacious and comfortable. 4 TVs and only 2 remotes though and it took quite a bit to find the 2nd one. One disappointment is that you have to bring your own coffee, they provide one pouch only. We don't drink caffeinated coffee and tried to swap it for de-caf....nope they don't carry it. We used the pool and hot tubs both nights and it was so nice, no one there.....mid October is not a popular time for Whistler, no crowds...awesome. We took our bikes and biked to Whistler Village thanks to wonderful directions from the front desk....the young people we encountered at First Tracks Lodge were all so helpful, efficient and polite.....the following day we took the truck to the Village to have breakfast/lunch and shop and the fellow at the front desk told us where to park for free, very nice. On thing we did find disappointing is that no pets (dogs and we have 2) are allowed to stay here but they can stay at Evolution Lodge but the rooms are not as nice. We will certainly be back again and during October the prices are great!

  • Stayed October 2013, travelled with family
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Review collected in partnership with Whistler Blackcomb.com

Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2013

Lovely spot, we have been a few times now as friends own a place there. Rooms at the front south side would be quietest. The quality of the furnishings and cleanliness is top notch. Pool area is lovely. You can walk to groceries and Starbucks etc and of course, during ski season, ski in ski out :)

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank Yogitravelgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 October 2013

Set at the base of Whistler Mountain, in the Creekside Village, First Tracks Lodge is literally steps from the Creekside Express Gondola, shopping, fine dining and après ski. We booked this 3 bedroom condo for our daughters wedding, and it was the most suitable condo for our purposes. The kitchen has everything you can ask for and the space in all of the bedrooms as well as in the dining and living room is sufficient for a family of eight. Our daughter and her friends got ready in our apartment in the morning of the wedding, and we all had enough room to accommodate them , even the hairdresser.
The pool area with a BBQ to use at any time makes going out for dinner not a necessity. Specially nice for a Family with young children. The view onto the gondola from our apartment would even be better in the winter. We would love to come back in the winter.

Room Tip: I assume all apartments are awesome in the First Track Lodge, try and book one with a view towards t...
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  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank Mexx_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ovations, Director of Sales at First Tracks Lodge, responded to this review, 25 October 2013
Firstly, thank you for taking the time to provide the wonderful feedback of First Tracks Lodge. Secondly, congratulations on your daugther's marriage! It's great to hear that everything worked out so nicely, and that you all enjoyed your time at First Tracks Lodge and in Whistler Creekside. We hope to welcome you back again soon.

Kind regards,

Jaime
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 October 2013

We arrived at the hotel at around 7pm, it is a slight inconvenience that you can't actually check in at this hotel, you have to check in at the neighbouring hotel and after quite a few hours I was initially not that impressed. However, this all changed when I entered the hotel, the underground parking is well located for the hotel and then we went to our room. We had the one bedroom self-catering suite and it was amazing. I couldn't believe how big it was, I have stayed at some good hotels but the facilities in this apartment were of a very top quality. Underfloor heating is standard in the bathrooms and kitchen and the kitchen is equipped with everything you could want to prepare a meal! Unfortunately there were quite a few stains on the carpet, but i'm sure that will be corrected by the start of the winter season.The local supermarket is very expensive for tourists and I advise you go to the bigger market in Whistler village if self catering for food.
The Jacuzzi bath was amazing and the bed very comfortable, unfortunately we didn't realise that coming towards the end of September a lot of the activites are closed. We couldn't get the skyride or get up the mountain at all as it only opened on weekends, the pool was closed for maintenance, and the hotel was generally a ghost town, so my advice don't come at the end of September!
So to summarise, amazing hotel despite the pool being closed, the apartment was fantastic everything you need for a weeks trip. Local supermarket is expensive, and lots of things are closed including some of the local eating establishments. We will be back in season and see this hotel running at it's full potential. Only side note is I left my wedding band on the bedside table, I have emailed the hotel twice and they still haven't replied.......... I hope the staff are honest and it will be returned......

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dawg2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ovations, Director of Sales at First Tracks Lodge, responded to this review, 9 October 2013
Thank you for taking the time to provide a review of your stay at First Tracks Lodge. While I am happy to hear that enjoyed your room, I do apologize for the confusion surrounding the location of our check-in desk. Our 24 hour check-in location is situation in the building next door. We make mention of this in the reservation process on the phone, as well as include a note in our confirmation letters. It seems we may need to review how we communicate the check-in location so it is made more clear.

With regards to your note about your wedding band, I apologize for you not having heard back from anyone yet. I have replied to you in a direct message so we can take this offline.

Kind regards,

Jaime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about First Tracks Lodge

Property: First Tracks Lodge
Address: 2202 Gondola Way, Whistler, British Columbia V0N 1B2, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Whistler
#5 Ski-In / Ski-Out Hotel in Whistler
#5 Romantic Hotel in Whistler
#13 Business Hotel in Whistler
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — First Tracks Lodge 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Located ski-in, ski-out at the base of Whistler Mountain in Whistler Creekside, First Tracks Lodge is an upscale, condo style hotel. This all suite hotel features suites ranging in size from one to four bedrooms. Each suite offers a full kitchen with upscale appliances and granite counter tops, a living area with a gas fireplace, private balconies and one full bathroom per bedroom. This property truly offers all of the comforts of home in a most convenient location. In addition, the Creekside Village is just steps away providing convenient access to a grocery store, liquor store, ski and board rentals, Whistler kids programs as well as a few coffee shops and eateries. ... more   less 
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Also Known As:
First Tracks Hotel Whistler
1st Tracks Lodge
First Tracks Whistler

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