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Four Seasons Resort and Residences Whistler
Ranked #2 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed 20 February 2014

. If you go to Whistler and want to experience 7th heaven on an off the slopes head to the Four Seasons!!! the location is a bit "far" but in the end not an issue unless you are in the crazy sub-zero temps and lack of pow pow that we had ... shuttle service is more than adequate but it is just not in the hub ... a small price to pay for an otherwise excellent hotel

  • Stayed: February 2014, travelled on business
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Thank BDM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 20 February 2014

Dear BDM2014

Thank you for staying with us and for sharing your positive experience and the "seventh heaven" service reference.

On the same and If you feel you had an excellent stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance if your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager

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Reviews (2,575)
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1,657 - 1,663 of 2,575 reviews

Reviewed 20 February 2014

My husband and I spent 7 nights here in February. We could not fault anything or anyone at this amazing property. We stayed in an executive suite with a balcony, great view of the ski slopes, fire place, two bathrooms, a living room and large bedroom. It was spotlessly clean. The staff were welcoming, professional, enthusiastic, kind and interested in our wellbeing while at the hotel. The Ski Concierge service is a bonus and a slick run operation. The hot chocolate of warm chocolate chip cookies upon your return from the slopes is very welcome. The hotel restaurant has a great fine dining and casual menu so everyone is catered for. The food is delicious. The hotel is located a short stroll to the ski lift, cafes, restaurants and bars. They also have a complementary shuttle bus around the village for in house guests. The hotel and residence are perfect for anyone during any season. We are already planning our return.

  • Stayed: February 2014, travelled as a couple
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Thank Academy2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 20 February 2014

Dear Academy2000

Warm greetings from Whistler. Thank you very much for your positive comments and for staying with us during your seven night ski vacations.

We much appreciate your feedback and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

On the same and If you feel you had an amazing stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to welcome you back and be of assistance if your vacation plans include Whistler and the Four Seasons Resort Whistler

Warmest Regards

Afonso Cunha
Resort manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

So many wonderful things about our week at Whistler Four Seasons. Firstly our trip was delayed a week before departure in Feb 2013 due to my husband's motorbike accident - the hotel credited the full amount of our accommodation, without penalty, for 12 months. A great start! Fast forward to Feb 2014 - CHECK IN: smooth and easy. THE ROOM: I booked a Premier room (chasing the best view) but was upgraded to 1 bedroom/1 living room/2 bathrooms which still had a lovely view across the pool to the mountains and the second bathroom and extra cupboards for ski gear was wonderful (would book this again), the bed was super comfortable, fireplace a very nice touch & good for drying neckrolls & gloves. SKI GEAR: too easy to just walk downstairs to be fitted out by professionals & skis delivered to the ski concierge. SKI CONCIERGE: It's hard to rave enough about this wonderful service. You never carry your skis anywhere. The ski concierge is a few stairs from the slopes, they bring your boots while you sit comfortably, you walk outside and they hand you your skis. At the end of the day you ski to the red tent beside the lift base, unclip your skis which they take from you, you walk back down those few steps, sit down while the gorgeous friendly staff bring your walking boots and take your gear away to dry overnight. Hot chocolate, cookies and water on hand. This is decadent bliss!! THE SPA: we had massages every second day which were outstanding, some of the best massages we've had and there have been many. The Apres Ski with Kristen got into my hips like my physio, she also studied Thai massage in Chang Mai for 2 years, Heidi awesome for deep tissue (says my 6'2" 105kg husband), Shannon great all round and did an awesome job of releasing shoulders/legs for the flight home. SAUNA/POOL: The steam room and alpine shower flushed all those lactic acids out after a day skiing, then out to the pool area with three great hot spas for a final relax each day. The pool staff were quick to offer drinks/brownies. What sets this hotel apart are THE STAFF!! Happy, friendly, attentive without being intrusive, enthusiastic - the vibe in this hotel is friendly and unaffected despite being a truly luxurious hotel. Sidecut steak restaurant deserves a separate review - loved it so much we ate there twice.

  • Stayed: February 2014, travelled as a couple
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1  Thank natlauf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 21 February 2014

Dear Natlauf

What a great way to start a day and get inspired by reading such wonderful comments. Thank you for staying with us and for sharing your positive experience with special remarks to the Ski concierge, Spa, SIdecut restaurant and the overall service levels..

We are very fortunate to have such wonderful team and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

On the same and If you feel you had an "Faultless" stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance if your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

We went in late March 2013 and it was low occupancy which worked out to our benefit since we were the only ones utilizing the hot tub and bar area outside.

The service was amazing and the proximity to the mountain was perfect. Loved the fireplace and balcony and couldn't wait to ski my heart out every morning.

The Four Seasons never disappoints and is always worth the investment.

  • Stayed: March 2013, travelled as a couple
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Thank Michelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 20 February 2014

Dear Mazzy5983

Thank you for staying with us and for sharing your positive experience during your visit in March 2013.

Looking forward to your return and to be of assistance if your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

My husband and I spent 7 days here on a ski vacation. Our suite was very comfortable, a large bedroom and bath, a comfortable sitting room with fireplace and balcony, and a powder room with an additional closet for ski essentials. We especially enjoyed the après ski at both the bar and the pool area beyond the spa. The restaurant was also exceptional (ask for a table in the back area of the restaurant for a little more privacy as the bar is very close to the other seating area.) the breakfast is not to be missed - there is a buffet but we ordered from the menu each day and the selections are perfect to prepare you for a day of skiing! My only minor complaint is the fact that the resort is very family "kid" friendly - expect to share the pool & hot tub areas with some kids for après ski as well as the restaurant for romantic evenings.

Stayed: January 2014, travelled as a couple
1  Thank Wineandrosestoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 19 February 2014

Dear Wineandrosestoo

Thank you again for selecting the Four Seasons Resort Whistler as your vacation destination!

We truly appreciate you taking the time to share your comments outlining some of the resort's departments such as, the SPA, Sidecut Restaurant, 5280 Bar and the pools areas.

On the same and If you feel you had an exceptional stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

We hope to have the privilege and pleasure of serving you again in the future and thank you again for taking the time to express your pleasure over your recent visit.

Warmest regards

Afonso Cunha
Resort Manager

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Reviewed 18 February 2014

I don't know where to begin.

It started when I called the concierge at the hotel from my office in Los Angeles. I was pleasantly greeted by Jonathan who went on to help me in planning my proposal to my then girlfriend (now fiancee...she said yes ;) Jonathan was super helpful. He suggested a few ideas and helped get me setup with a helicopter touring company.

When we arrived, it was much of the same. Our bags were brought to the room while we seamlessly checked in. Everyone was always so nice, personable, friendly, and pleasant.

Our room was amazing. Large and beautiful. The building, hallways, and elevators were all beautiful.

I was called in the morning that I was planning on taking the helicopter to propose, and told that the weather condition were not good for flying. After spending a half hour or so with me at the concierge, the two girls (I'm so sorry I forgot your names), were very helpful in suggesting a few spots on the mountain that might work well.

We snowboarded all day while the snow fell in blankets. In the middle of our last run, my girlfriend and I walked into the trees (as suggested), and in the covering of the trees and snowy conditions, I was able to propose and get a teary eyed yes from my now fiancee ;))

When we got back to the room, rose petals, champagne and strawberries with chocolate were awaiting the newly engaged couple. We felt like royalty. We didn't even have to lug our snowboards and gear throughout the hotel and to our room as the ski concierge to care of that at the base of the mountain. And with cookies and hot chocolate awaiting us.

After we called our families, we went to dinner to a restaurant suggested by the hotel. They made reservations for us and must have told the restaurant of our new status because we were given a special table.

We were driven in the hotels private complimentary car service though out the vacation and took the leather seated shuttle bus around town as well. So convenient!

After separating my shoulder the second day of our trip, you'd think we'd be at a huge loss. But the hotel made up for it. Enjoying the hot tubs, hot chocolate, smores by the fire pit, and shuttling us around the amazing village, we still had a great trip.

We will certainly be back to redeem ourselves and take in the rest of the amazing mountain of Whistler/Blackcomb. And there's no way we'll consider staying anywhere but the standout hotel of 4 Season at Whistler. Thank you to the entire staff. You are all incredible!!!!

Jon and Michelle

  • Stayed: February 2014, travelled as a couple
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1  Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 19 February 2014

Dear Jon B

First and foremost congratulations on your engagement and thank you for sharing your positive resort experience with the special remarks to Jonathan at the concierge and the service levels in general, The team will be very happy to learn they made such a positive impact on your stay.

On the same thank you for filling out the electronic survey and for giving us a 10 on your overall resort experience.

Hope you are now fully recovered from your shoulder injury and thank you again for taking the time to share your experience with us.

Looking forward to welcome you back to Whistler and the Four Seasons Resort

Warmest regards

Afonso Cunha
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

The Four Seasons Resort Whistler is an excellent resort destination, where the staff takes great care to anticipate and satisfy their guests needs. My wife and enjoyed the added benefits of hot chocolate after skiing, and the daily wine tasting of local wines. We thoroughly enjoyed our stay!

  • Stayed: February 2014, travelled on business
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Thank Brian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 19 February 2014

Dear Brian E

Thank you for staying with us and for sharing your positive experience by outlining some of the resort's offerings/benefits such as the wine tasting and the so famous après ski complimentary Hot Chocolate.

On the same and If you feel you had an excellent stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Thank you again for taking the time to share your experience with us and I do look forward to welcome you back to Whistler and the Four Seasons Resort

Afonso Cunha
Resort manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort and Residences Whistler

Address: 4591 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Whistler
#1 Business Hotel in Whistler
#1 Romantic Hotel in Whistler
#2 Luxury Hotel in Whistler
#2 Spa Hotel in Whistler
#5 Family Hotel in Whistler
Price Range: £138 - £1,033 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort and Residences Whistler 5*
Number of rooms: 273
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Also Known As:
4 Seasons Resort Whistler
Four Seasons Resort Whistler Hotel Whistler
Four Seasons Hotel Whistler
Four Seasons Whistler
Whistler Four Seasons

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