Returned from our second 9 night ski vacation at the FS. Hard to believe that their personal service could improve from last year, but it did. We've had experience with only the Fairmont Chateau and the FS, although we have visited several other hotels and condo hotels on the top rated list. There are some issues with regard to comparative reviews of a "condominium" vs. a resort hotel. I can see how a large family would prefer a condominium (with additional bedrooms and kitchen facilities but lacking the services and refined accommodations of a resort hotel), so readers should take this into account.
In short (this IS my 2nd review), the FS is the finest hotel at Whistler, bar none. It is the best operated facility and offers the most luxurious accommodations. It's SOLE drawback is that it is a 5 minute stroll (perhaps 300 yards?) to the Blackcomb base (whereas the Fairmont is at the base). I was convinced that this single issue was going to be problematic since my advancing age and back injuries make any additional exercise after a full day on the slopes to be agonizing. But such was not the case as you arrive and depart from the FS Concierge in your street shoes (sans skis, boots, poles, helmet neck gator and gloves which remain at the concierge). So the stroll becomes a lovely apres ski interlude. Another benefit is that you will pass the upper village grocery along the way for any wine and cheese (etc.) needs.
The personal attention to detail and to guests is simply beyond all expectations. all I will say is that you need to be careful what you may mention by way of a wishful request of any FS staff member. Within 15 minutes, you will wind up attending to a knock on your door with you granted wish! The ENTIRE staff prides itself on personal service. It's a remarkable culture that management has inspired. Truly!
A few additional comments. If you can plan and commit early, the pre-season package pricing (including lift tickets, airport limo transfers and ridiculous full buffet breakfasts) at the FS is significantly less expensive than the Fairmont ... and for a MUCH larger and more luxurious and well appointed suite.
If you want the best while at Whistler, plan on the Four Seasons. There's just no comparison.
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- Four Seasons Hotel Whistler
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