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Four Seasons Resort and Residences Whistler
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Reviews (2,805)
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2,215
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1,755 - 1,760 of 2,805 reviews
Reviewed 15 July 2014

I think the door to Heaven is somewhere inside this hotel. The best service and nicest staff and accommodations of any Four Seasons I have stayed in thus far!! Place is spectacular. Rooms are huge and comfortable. Food (especially their specialty pizzas and expensive morning buffet) are magnificent. Skiing is just a three minute shuttle away and all ski services such as rentals , lift tickets and any assistance is cheerfully provided. Best of all, the employees all just seem ECSTATIC to be working here making the general atmosphere even better. Closest place I have been to Heaven on Earth.

  • Stayed: February 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank cristinaseattlew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 19 July 2014

Dear cristinaseattlew

Thank you for staying with us and for sharing your positive experience with special remarks to the food quality and your guest room.

We are very fortunate to have such wonderful team and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had an outstanding stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Stayed at Four Seasons Whistler earlier this month. Hotel was beautiful , accommodating with nice size rooms. Whistler is the main attraction. Concierge helped us plan our 2 full days that we were there for. Did the Peak to Peak experience as well as hike on Whistler mountain, etc. Could not believe the amount of snow still on top of the mountains. Whistler itself is just beautiful during the summer. We were able to rent bikes right at the hotel. That was very easy and made bike riding all around the various lakes and trails great. We would go back tomorrow!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank smc93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 19 July 2014

Dear smc93

Thank you very much for your kind comments and for staying with us during your Whistler visits.

We much appreciate your feedback and I'll make certain to share your comments with the teams, They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had a "Top Notch" stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to welcome you back and be of assistance when your vacation plans include another visit to the Four Seasons Resort and Residences in Whistler


Warmest Regards

Afonso Cunha
Resort manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Truly a world class resort with first class distinction from the rest of the pack, with extra special merit for their service. The service here is impeccable - from the valet, to the front desk, concierge and pool staff - it is top notch, personalized and very family-friendly. A special thanks goes out to the Rooms Division Manager, Derrick Huggins for greeting my children with the warmest welcome and making our 10th Anniversary and trip so memorable. This place really sets the bar high as there is absolutely no comparison to the other hotels here in Whistler. If you are contemplating between staying here vs. The Fairmont or Pan Pacific, hands down, choose the Four Seasons.

We originally booked a Deluxe room with one king and a pullout sofa bed, however, upon our arrival we were very pleasantly surprised to see that they upgraded us to a Deluxe King Suite overlooking the pool, Sidecut courtyard with a nice view of the mountains. We were also greeted with a nice bottle of chilled champagne, some fresh strawberries with caramel and chocolate sauce and a very nice personal note from Mr. Huggins wishing us a Happy Anniversary. My two kids were so delighted to find personalized giant chocolate chip cookies and a newsletter making them feel just as special as us adults. We were only 10 minutes into our stay here and it has already surpassed our expectations. The rooms are very clean and spacious, with fuzzy slippers and robes, L'occitane toiletries and even little foot stools for our little ones.
The walk from the hotel to the main village only took 10-15 minutes, even with our two small children (ages 4). It was a very pleasant walk, crossing a bridge and a well lit pathway with lots to see and lots of shade, making the walk very leisurely and easy even in the 36 degree heat.

The pool area seemed to pick up after 3:30pm on the weekends and it was quite difficult to get a chair. However, the pool staff made sure to look after us, coming by and asking us if we needed drinks or food. A special shout out goes to Arna, she was very on top of it, making sure I had a topped up glass of wine everytime it was getting empty.

Four Seasons Whistler is a classy resort, without the pretention and stuffiness of some of the others who boast the same level of world class recognition. They are very family-friendly and the staff here is amazing. We will be definitely staying here from now on.

Room Tip: Ask for a mountain view room preferably on the 5th floor or higher.
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank LLBrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 19 July 2014

Dear LLBrand

Thank you for staying with us and for sharing your very positive resort experience .

On the same note and If you feel you had a great experience , we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

the patio at the ever so extravagant Four Seasons in Whistler - always been a fan. Love the outdoor patio when not in use for weddings....BUT lately the food is NOT Four Seasons, especially for the price. Cob Salad for $20 had brown avocados and grey shrimp....small serving and over dressed. The chicken wings - something you would find in a tavern....NOT Four Seasons standard especially if charging Four Season prices. The atmosphere was great - the game tables and the live music.

Stayed: July 2014, travelled with family
1  Thank skooter88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 12 July 2014

Dear skooter88

Thank you for taking the time to reach out to us to provide your comments.

Please accept my sincere apologies for the shortcomings you experienced during your stay. I am disappointed to hear of the issues you encountered as this is not typical of the service we are known for.

I would be grateful for an opportunity to discuss your stay in further detail and please find my contact information below.

With renewed apologies,

Afonso Cunha
Resort Manager
Afonso.Cunha@fourseasons.com
604-902 16 19

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

We arrived here for my sons birthday. We travel a lot only in 5 stars hotels and we have high expectations.
Everything was perfect here, the staff is amazing, so friendly, helpful and nice. Starting with the check in, Viktoria greeted us, checked us in and continue to check in with us through out our visit. Daniel from the from the front desk who gave us us excellent service and organized my sons birthday morning at the restaurant. My son got to his room almost every day treats for his birthday that made him feel very special. Claire from the restaurant was super sweet and helpful.
Janus from the cleaning staff was very helpful for my family.

The service in this hotel in general is excellent. The rooms are gorgeous, the pool is a lot if fun and the view is spectacular.

I have to say that it seem as if each and every staff person genuinely cared about us. I wish I remembered more names.

Highly recommended, we can't wait to come again.

Stayed: July 2014
Thank Danahelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this reviewResponded 12 July 2014

Dear Danahelman

Thank you very much for your kind comments and for staying with us during your Whistler visits.

We much appreciate your feedback and I'll make certain to share your comments with Viktoria, Daniel and Claire. They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel we were able to "Wow" you during your stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to welcome you back and be of assistance when your vacation plans include another visit to the Four Seasons Resort and Residences in Whistler


Warmest Regards

Afonso Cunha
Resort manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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