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Four Seasons Resort and Residences Whistler
Ranked #2 of 49 Hotels in Whistler
Certificate of Excellence
Vancouver
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great staff ”
5 of 5 bubbles Reviewed 27 July 2014 via mobile

We visited the four seasons for a quick getaway this weekend. Hotel was great from start to finish. Great service at the valet and front desk. Lobby smelled amazing by the way! Our room was facing the mountains and very spacious with a balcony. Not all rooms come with a balcony so make sure you request it if you need one. Overall very well appointed and relaxing. Pool was very small and staff there were a little slow, but very friendly nonetheless, which is most important.

Stayed July 2014
Helpful?
Thank crrrlysu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, 9 August 2014
Dear crrrlysu

Thank you very much for your kind comments and for staying with us during your Whistler visit.

We much appreciate your feedback and I'll make certain to share your comments with the teams, They will be delighted to learn, they truly made such an impact on your stay.

Looking forward to welcome you back and be of assistance when your vacation plans include another visit to the Four Seasons Resort and Residences in Whistler


Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,271 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (464)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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English first
Newfoundland and Labrador
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 26 July 2014 via mobile

I stayed at this beautiful resort for 5 days while attending a conference at the nearby Fairmont Chateau Whistler. I had requested an early check in, and this was accommodated, with great efficiency. My room was gorgeous and beyond spacious, and it was not even the highest room category. I had requested and received a full balcony, which had a beautiful view of the residences next door. The price I got through booking.com was extremely reasonable. The only small thing was that I asked whether or not the room was paid for on check in, as I had used the office credit card through the booking.com website and I was told it was paid in full. I discovered on checkout that this wasn't the case, as booking.com just reserves the room and the rate. Not a big deal, but it meant I had to question the bill on my personal card when I checked out.

The pool area was not large, and on two of the sunny afternoons I went to get a lounger I had to wait as they were all taken. I didn't expect there to be so many people there as I guess I think of Whistler as a winter destination. The good news is that staff took names and policed the loungers very well. They also had towels and lounger "covers" with rolled up towels as pillows that were very lovely. Service was excellent by the pool - there was an extensive drinks menu and a lovely snack menu as well. The down side was that the drinks in particular were extremely expensive. Nearly $20 for a margarita including tax and tip! One staff member took the time to learn my name and greeted me personally on each return visit which was lovely. Be prepared to hear a lot of accents - a lot of Brits and I was told that the staff was 60% Aussie. I don't know how these kids can survive with the cost of everything - Whistler is many things, but cheap isn't one of them!

I had room service on several occasions and it was good, but again very pricey. I also did not find that there was much selection on the menu.

I used the car service regularly and the drivers were always lovely. The vehicles are Mercedes SUVs which looked like they were just driven out of the lots. Not only did they drive me anywhere I wished to go, they also gave me a card and picked me up as well. Exceptional service to have. The only negative I experienced was that when there were several people waiting for a car I was told that the walk to the lower village on the road would only be 10 minutes. Based on that I walked during a very hot part of the day in inappropriate clothes and footwear for what turned out to be more of a half hour walk each way. This ended up costing me an evening out due to heat exhaustion and blisters.

The high point of this resort, besides the absolutely beautiful rooms, was the service. Everyone, from the concierge to the housekeepers, were friendly and professional. I was greeted by every staff member I met, including the lady cleaning the elevator. The resort is impeccably clean and welcoming. I spent most of my days at the Fairmont attending a conference and I found it much busier, and not nearly as beautiful or welcoming.

As an aside, if you do travel to Whistler, do not miss dinner at Araxis, the Gordon Ramsey restaurant in the lower Village. It was incredible.

I have no hesitation to recommend this hotel to anyone.

Stayed July 2014, travelled on business
Helpful?
2 Thank Feckless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, 27 July 2014
Dear Feckless

Thank you for staying with us and for sharing your positive experience with special remarks to the staff, the guest rooms and the pool service.

As I mentioned in previous responses, we are indeed very fortunate to have such wonderful team and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had an outstanding stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.


Looking forward to your return and to be of assistance if your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arizona
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 July 2014

Driving up from Vancouver airport along the Sea to Sky highway that hugs the coast line to Whistler, the views just get more spectacular. The property nails the ""ski lodge" feel, and, like Cheers, 'everybody knows your name.' I may be a little cynical, but it was a nice training touch. Located in the Upper Village, it is only a 10-12 minute walk to the center along an easy loop. We dined on the main Lounge patio first night and thoroughly enjoyed Joey 's interaction as our server. Second night we considered a town favorite, but decided we had not had enough of Joey and were lucky to have him again. A bit lumpy bed, but great views, attentive staff and a perfect vibe.

Room Tip: Request mountain view room. They are very accommodating.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seetheworld360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, 26 July 2014
Dear Seetheworld360

Thank you for staying with us and for sharing your positive experience with special remarks to Joey and the overall service levels..

We are very fortunate to have such wonderful team and we have shared your kind words with all Joey and the rest of the team. They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had an outstanding stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

Nice big room, the beds are super comfortable and it's only a 10 minute walk from the village, really enjoyed the pool in the hot summer temperatures. Lovely staff and really enjoyed our two day stay.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank RMR1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, 26 July 2014
Dear RMR 1985

Thank you for staying with us and for sharing your positive experience with special remarks to your accommodation and the pool

We are very fortunate to have such wonderful team and we have shared your kind words with all of our employees. They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had an outstanding stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to your return and to be of assistance when your travel plans bring you back to Whistler.

Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

Just spent a few nights at this property. Had a bit of a rough time with the first room but we were upgraded to a fabulous suite overlooking the mountains. The vistas are breath taking from this hotel. The proximity to the villages is perfect...just a short walk to the shops at the upper village and a nice ten minute walk down to the lower village. The staff is phenomenal. Absolutely, everyone we encountered was terrific. When you book, be sure to ask for a high floor and my personal preference is to face the road because it gives you the best long views of the mountains. The only reason I could not give this property 5 stars is because the mattresses are not the most comfortable. They definitely need replacing. That said, housekeeping was very accommodating with extra pads to fluff up the mattress a bit. The room matters so ask for one high up and updated.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank l a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, 26 July 2014
Dear I a

Thank you very much for your kind comments and for staying with us during your Whistler visit.

We much appreciate your feedback and I'll make certain to share your comments with the teams, They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had a "Top Notch" stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to welcome you back and be of assistance when your vacation plans include another visit to the Four Seasons Resort and Residences in Whistler


Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Went in early July for 1 night anniversary. In room waiting was complimentary champagne and strawberries. Very nice touch. Pool service was good all the way till almost 7pm. Lounge staff excellent, we spent the evening there. After dinner, they even lit the outdoor fireplace so I could have a cigar outside. Many people don't know there is a BC resident package with 15% off and free valet parking. Use it! It's great and makes the stay a lot more affordable for those looking to get a 5* room and service without breaking the bank.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank RSmitty12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, 26 July 2014
Dear RSmitty 12

Thank you very much for your kind comments and for staying with us during your Whistler visit.

We much appreciate your feedback and I'll make certain to share your comments with the teams, They will be delighted to learn, they truly made such an impact on your stay.

On the same note and If you feel you had a "5 all the way"" stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to welcome you back and be of assistance when your vacation plans include another visit to the Four Seasons Resort and Residences in Whistler


Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 22 July 2014

the services were really perfect and hotel condition was really good. My baby loves to stay there. I needed to warm up my baby's millk and staff helped me as soon as possible and brought warmmer for me for next day morning if I need it. They will help you what you need. I will be back soon. it was really good experiences.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Sichien C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afonso c, Manager at Four Seasons Resort and Residences Whistler, responded to this review, 22 July 2014
Dear Sichien C

Thank you very much for your kind comments and for staying with us during your Whistler visit.

We much appreciate your feedback and I'll make certain to share your comments with the teams, They will be delighted to learn, they made such an impact on your stay.

On the same note and If you feel you had a "Top Notch" stay, we would appreciate if you could score us a ten (10) when filling out the electronic survey that you will receive shortly.

Looking forward to welcome you back and be of assistance when your vacation plans include another visit to the Four Seasons Resort and Residences in Whistler


Warmest Regards

Afonso Cunha
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort and Residences Whistler

Property: Four Seasons Resort and Residences Whistler
Address: 4591 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Whistler
#1 Business Hotel in Whistler
#1 Romantic Hotel in Whistler
#2 Luxury Hotel in Whistler
#2 Spa Hotel in Whistler
#5 Family Hotel in Whistler
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Resort and Residences Whistler 5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Four Seasons Resort Whistler Hotel Whistler
4 Seasons Resort Whistler
Four Seasons Hotel Whistler
Four Seasons Whistler
Whistler Four Seasons

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