Has a definite resort feel; busy, a little dated and not as 'fine' as we had hoped or expected. This is not the Four Seasons Amman or Singapore. Rooms not ready when we arrived at 2.30, and as check in time is 4.00 we went for drinks until our rooms were available, at which time reception would call or come to find us. At 4.45 we returned to reception as they had failed to do either.
Booked a Deluxe room that is specified as having a mountain or courtyard view; our two rooms, 9 rooms apart,both have trees close to the balcony affording no view whatsoever. Lower grade Superior rooms are the same size as a Deluxe and offer a forrest view which is no more than we have been allocated. Have talked to reception about this, have been assured we have been allocated the correct room but they admit they are full so can not move us. There is a possibility we could move tomorrow.
If there is some recompense for this poor allocation or are moved, I will review again tomorrow, if not this review stands....we do not feel that we have been given what we have paid for. In our case the Deluxe room us certainly not worth the upgrade.
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