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“Bringing the Four Seasons standard back to the FS Whistler”

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Four Seasons Resort and Residences Whistler
Ranked #2 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed 8 March 2009

My wife and I stayed 7 nights over the December holidays and I can say that I’ve seen a huge improvement since we had stayed there the previous summer. The property has taken the time to make the necessary changes to bring this particular Four Seasons up to the standard this hotel brand is known for.

Here is an overview of what we experienced:

1 – First off the staff. We found the staff to be attentive throughout our hotel experience, from the valets to the bus drivers to the spa. They were gracious, attentive, and courteous.

2 – 5280 restaurant and bar – I think this restaurant and lounge suffer from a bad location and poor set up but that being said, we found both to be much improved. First, the lounge. It changed over to a gastro-pub theme and the food was a little pricey but very good each time we ate there. The bar staff was knowledgeable and friendly, recognizing us, remembering our drink preferences, etc…We had our Christmas Eve dinner at 5280 and it was tremendous – a huge improvement from the summer in both service and food. We constantly have cravings for the chestnut soup and their preparation of sablefish was amazing. The lounge still needs to add some life and light to it – hopefully they’ll make the investments to do both.

3 – The room – we stayed in a suite and loved the location, view, etc…The room had all the right amenities and was definitely upgraded recently.

4 – Concierge/Ski Concierge/Shuttle – The lifts are a quick 5-minute walk from the hotel to the Four Seasons ski concierge at the base of Blackcomb. This definitely beats having to take a shuttle and is the next best thing to ski in/ski out you can find. Although busy the ski concierge was efficient in getting me my gear and storing it. The hotel Concierge was extremely helpful in getting us reservations anywhere we needed to go and the shuttle was always quickly available both ways.

5 – Spa/Hot tub – 3 or 4 hot tubs available all the time. They were never crowded and the steaming hot chocolate provided by the server rocked. As for the Spa, my wife has been to several high end spas across the country and found this one to be relaxing and low key, in a good way. The specialists were professional and didn’t push their products too hard like many spas do.

We will definitely stay at the Four Seasons Whistler again and hope they continue to up hold their new standards.

  • Stayed: December 2008, travelled as a couple
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2  Thank greengrows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,384 - 2,390 of 2,587 reviews

Reviewed 3 March 2009

I stayed four 4 nights at the end of Feb. & was really disappointed. I went to the Hotel & wanted two beds because they gave us a king bed room. They told us to get two beds it would be an upgrade of 50 dollars more a night. When we arrived in out room the beds were TINY. I have NEVER seen a bed sooo small in a Hotel. I thought this was a joke. How can you spend more than 300 a night & have a little single bed especially when they sold it as an upgrade. We got in really late so the only place to eat was at the Hotel lounge. They charged 20 dollars for a burger which was just ok. We went to the spa & brought one can of beer to the spa & the server got mad & told us this was our last warning. We did not want to pay 10 dollars for each beer so thought bringing one would not be a big deal. The service at the Hotel was not that good. We stayed at the one in Jackson Hole which was much better. The resort is also far away from the village. You need to take a shuttle if you want to get dinner or go out to the bars. The bar at the FS was a bunch of old guys.

  • Stayed: February 2009, travelled with friends
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2  Thank sol8969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2009

My husband and I skiied Whistler 1/25 - 1/29/09 and stayed at the Four Seasons. We had a wonderful time and would go back in a heartbeat.

The best feature of the hotel for us was the very short walk over to the ski concierge and the great service there, making the beginning and end of our ski days hassle free and quick.

The hotel itself is, of course, nicely appointed - King bed with sitting area, large desk, gas fireplace, scenic balcony views, and oversized closets, good for all those bulky winter clothes. Excellent service. Delicious breakfast buffet and a handsome, cozy pub area looking out to the heated pool and hot tubs - which we enjoyed each day after skiiing. The lobby is alpine handsome, understated. The 80 minute massage at the Spa was very well done.

Go, enjoy!

  • Stayed: January 2009, travelled as a couple
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Thank gonefrom3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2009

Room lovely,
Spa and Ski Concierge - brilliant
Location - a concern before we got there - proved to be a pain, especially as there had been a huge dump of snow. Not much going on at Blackcomb, shopping and restaurants mostly in Whistler. Good if you want peace and quiet.
Hotel shuttle - unreliable, can't reserve - unlike Westin at Whistler. Left us standing waiting for 40 minutes at a restaurant one night after calling for shuttle pick-up.
The restaurant and bar is very poor. Very slow - you are ignored, and food service is poor.
The bar is terribly designed - it is a thoroughfare through to the restaurant... There was an aussie conference whilst we were there. Everyone was in the bar before their 'gala' dinner and you could not easily walk through to the restaurant. Our friends were told that the restaurant was closed, when indeed it was open. Food was lovely though, but limited and fussy menu.
We were torn between the Chateau and The Four Seasons - wish we had chosen the Chateau.
10 out of 10 to Cordelia and Grace in Ski Concierge, and Mr Hassan for trying to address our issues, however, there were too many issues for us to attempt a repeat visit.

  • Stayed: February 2009, travelled as a couple
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1  Thank lovelongboatkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2009

this has to be the best hotel we have ever stayed in over many years and across almost every continent - the room(upgraded on top floor) was absolutely fabulous roomy, classy and very comfortable with every facility
the hotel has every service imaginable and the staff were unbeatable for friendliness,helpfulness and fantastic service
the ski concierge was second to none - slopeside with staff being so helpful carying skis, boots etc - seriously unbelieveably good

  • Stayed: January 2009, travelled with family
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Thank wightgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2009

I booked the Four Seasons at Whistler for 5 days of snowboarding. This hotel is amazing, unbelievable and truly lived up to every one of my expectations on this trip.

I booked the one bedroom suite which had a huge bathroom and separate 3/4 bath and living room. The room was elegant yet comfortable.

Service was impeccable. Every staff member was cordial, polite and attended to every needs imaginable. The little touches offered by the hotel are great .. the hot chocolate, the music, the lights in the courtyard, 24 hour fitness.

In Whistler, there are two mountains: Blackcomb and Whistler The hotel is closest to Blackcomb but it requires a 5 minute walk to the ski lifts. The Ski Concierge which is located directly in front of Blackcomb Mountain is very convenient if you're renting skis/snowboards.

  • Stayed: February 2009, travelled as a couple
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Thank Golod1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2009

stayed 10 nights in a large double executive suite

poor restaurant and service ... awful room service ... inflexible ski concierge ... terrible outdoor hot tubs ... well below mediocre spa ... in-room internet only worked a third of the time ... old fashion, lo-def in-room TV's

didn't deliver the standard that I look forward to when staying at a Four Seasons resort

I recommend that you look elsewhere

  • Stayed: January 2009, travelled with family
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2  Thank wpcmba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort and Residences Whistler

Address: 4591 Blackcomb Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Whistler
#1 Top resorts Hotel in Whistler
#1 Romantic Hotel in Whistler
#2 Luxury Hotel in Whistler
#2 Spa Hotel in Whistler
#5 Family Hotel in Whistler
Price Range: £137 - £1,055 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort and Residences Whistler 5*
Number of rooms: 273
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Also Known As:
4 Seasons Resort Whistler
Four Seasons Resort Whistler Hotel Whistler
Four Seasons Hotel Whistler
Four Seasons Whistler
Whistler Four Seasons

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