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“Beautiful hotel away from the village!” 5 of 5 bubbles
Review of Nita Lake Lodge

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Nita Lake Lodge
Ranked #1 of 49 Hotels in Whistler
Certificate of Excellence
Hong Kong, China
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Beautiful hotel away from the village!”
5 of 5 bubbles Reviewed 29 March 2014

My husband and I spent 3 nights at the Nita Lake Lodge mid March 2014 during our trip to Vancouver. The minute we arrived at the hotel, the staff came greeted us and helped us with our luggage (which was sent directly to our room) before directing us to their underground garage. Check-in was fast and our lift tickets and lessons / rentals were all made available at check-in. We are very impressed with their efficiency given hotels in Canada do not always have the best software. Oh and before we made a booking with them, we emailed them a few enquiries and their staff were always so patient (and fast in response) in answering our questions and giving us travel tips.

We had a lake view studio suite and the room was big with a tall ceiling and a functional fireplace which was very useful in drying our ski gloves and other gear after a day at the mountain. Bathroom was also big with a huge bath-tub. There was also a fully-equipped bar with toaster, fridge and kettle etc in the room. Bed was comfortable though the furnishing in the room is a little old - that said, the room is extremely clean.

We had breakfasts at the Aura which was lovely. Food at the lounge area which we had for a quick lunch on our first day after the drive from Vancouver was so-so though. Overall, prices of food at the hotel is very reasonable.

The property faces a lake and there is a trail that runs halfway around the lake from the hotel. We had a walk on the trail just before our dinner one evening and it was so quiet and tranquil. It was snowing during our trip so the lake was frozen and looked awesome.

The hotel offers a shuttle service to Creekside and the Village twice every hour so getting around Whistle was not an issue at all. The hotel staff driving the hotel was so friendly and asked us where we planned to have dinner. When we told him we were heading to Rim Rock Cafe on Creekside, he asked if we had a reservation. We said no and he immediately called the Cafe and made a booking for us last minute (literally just 2 minutes before we walked into the hotel). He even dropped us off at the Cafe and taught us how to walk back. If it wasn't for him, we wouldn't be able to dine at the Cafe as it was a very popular restaurant in the area.

Overall, the staff at the hotel are all very very friendly and would help us with everything, from taking care of our snowboarding equipment to loading/unloading luggage from our call. They would also call you to remind you of your reservations at the hotel's restaurant so the services are very personalised.

We have travelled to quite a few places, including resort chains in Asia which are known for their services. I must say Nita Lake Lodge is one of the best serviced hotels we have stayed in. I would recommend this hotel to any travellers who are looking for a quieter place to stay away from the village.

Room Tip: Go for a lake view suite!
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KCMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,743 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (595)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 March 2014 via mobile

The hotel is lovely, the rooms are beautiful. The service was horrid! Twenty minute check in process, after the reservation was incorrect. Then I was told the room would not be available until 30 minutes after hotel check in time! The cafe in the morning had poor service, lots of staff, but still 10 minutes for a latte, with no line up!

Stayed March 2014
Helpful?
1 Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, 28 March 2014
Dear Karen,
Thank you for taking the time to write a review of your experience.
Please accept our sincere apologies for your disappointment with your stay. I will be following up with our team to understand what caused a delay with your check-in. We strive to provide a check-in service which is quick, informative, friendly and welcoming to match our intended level of service throughout your stay. I am truly sorry to hear that this is not the experience you had.
I would love the opportunity to talk to you personally to hear more details this and any further feedback you may have and look forward to speaking to you soon.
Kind Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 27 March 2014

We stayed at Nita Lake Lodge for a week for a family wedding in February. We requested a room with mountain views and we were not disappointed as we looked out over snow covered slopes. Nita Lake is very comfortable with all the facilities we needed. Our room was lovely and warm when we arrived late afternoon after a long flight and we soon discovered the luxury of warm bathroom tiles. The heating was easy to control and we had a gas fire as well to create a special feel. Although snowing most days we did venture out onto the balcony to enjoy even wider mountain views. The Lodge sits right next to Nita Lake, snow covered while we were there but we enjoyed walking onto it to make a snowman to join another already there. It's an easy walk into Whistler Village, and the staff gave us a map to follow, although the way is signposted. For those not wishing to walk, the Lodge shuttle bus runs regularly to and from the village all day and into the evening. The shuttle is at set times, not on demand, but taxis are a simple option if needed.
Creekside shops are just a 5 minute walk away and more shopping is available in the Village.
The Lodge caters well for all meals with an excellent range of food and drink.
Without exception the staff were all welcoming, friendly and most helpful and we would definitely recommend Nita Lake Lodge for those visiting Whistler at any time of the year.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gwen008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, 30 March 2014
Dear Gwen,
Thank you so much for your review!
We are so pleased to hear that your Whistler trip lived up to expectations and the lodge provided you with a 'winter wonderland' experience!
It is great to hear that you enjoyed your stay for Heather and Nick's special day; It was really lovely to meet you and we looking forward to seeing you at the lodge again in the future!
Kindest Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Qld
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

Our stay from the moment of check in was excellent. The staff were friendly and efficient. Our room was great with all the amenities as described on the web. The restaurant provided excellent food with great choices and as a coeliac I was so happy to get beautiful food that tasted great and was healthy as well. Walked around the lake as dusk was coming in and the views back to the lodge in deep snow was memorable. All in all would highly recommend a stay at Nita Lake Lodge

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lmc962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 26 March 2014 via mobile

The Creek Side is a quiet very friendly Whistler area with access to one of the resort's gondola.
Great service in the hotel by the staff. The rooms are big and beautiful with an awesome bathroom.
We ate one night at the bar and the food was very good at a reasonable price.
We'll come back for shure!!!

Stayed March 2014, travelled as a couple
Helpful?
Thank Macbordo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, 30 March 2014
Dear Guest,
Thank you so much for taking the time to write a review of your stay and choosing Nita Lake Lodge for your Whistler vacation.
We are delighted to hear that you enjoyed your time with us in Creekside and that our team was so accommodating.
Looking forward to welcoming you back to the lodge again soon!
Best Regards,
Nancy Steward - Guest Relations Manager - nancy@nitalakelodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waipahu, Hawaii
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 24 March 2014

Our room was spacious and luxurious! I especially loved the warm tiles in the bathroom flooring and the complementary french press coffee every morning. The Nita Lake Lodge is nestled in a gorgeous culdesac with breathtaking views,very peaceful and relaxing.
Kyle and Sam were awesome! They made us feel welcome and comfortable from the time we arrived,as this was our first time at this Lodge. Kyle went out of his way in assisting us in getting around and making our stay a pleasurable and memorable one! It's people like Kyle and Sam who make a vacation special by taking the time to go the extra mile in service and friendliness. Kyle was able to get us to our scheduled tours (Ziplining,Dog Sledding, Bungee Jump and Snowboarding Lessons) on time and at the proper location. Glen was also instrumental in providing much needed suggestions for best restaurants! Glen also had very helpful knowledge of Whistler and was able to answer all of our questions accurately. We will definately make Nita Lake Lodge our choice when visiting Whistler and will be going back to Hawaii to tell our friends and family of your awesome Lodge!

Room Tip: All rooms are luxurious and full of high-end amenities!
See more room tips
  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeiHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 21 March 2014

Nita Lake Lodge is a beautiful, luxurious and intimate boutique hotel, the only Whistler hotel on a lake, with gorgeous views and surrounded by nature and great walks. If you want to savour the peaceful, natural surroundings of a mountain lodge with all the high end amenities but without the crazy, loud apres ski crowds, this is the place for you! The rooms are comfortable with luxurious decor, dark woods, huge bathroom. I've stayed in one, two and three bedrooms at Nita Lake and all were perfectly suited to my needs. Staff are very friendly. Its hard to leave the hotel after a day of skiing. Fortunately, you don't have to -- great resatuarants right there. Love the cafe for breakfast. Its not cheap, but its worth it. You can walk to the lifts. I admit its a bit of a hassle to get to town but the hotel provides free shuttle service and you get the benefit of being away from it all.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitaGuestRelations, Guest Relations Manager at Nita Lake Lodge, responded to this review, 23 March 2014
Dear Pamela,
Thank you so much for taking the time to write a review.
It is always such a pleasure to welcome you to the lodge and we are delighted to hear that you enjoy your stays at our unique boutique lodge!
Please be sure to contact us when you next plan to visit as we would love to see you again.
Kindest Regards,
Nancy Steward - Guest Relations Manger - nancy@nitalakelodge.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nita Lake Lodge

Property: Nita Lake Lodge
Address: 2131 Lake Placid Road, Whistler, British Columbia V0N 1B2, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Whistler
#1 Luxury Hotel in Whistler
#2 Romantic Hotel in Whistler
#2 Family Hotel in Whistler
#3 Business Hotel in Whistler
#4 Best Value Hotel in Whistler
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Nita Lake Lodge 4*
Number of rooms: 77
Official Description (provided by the hotel):
Nestled on the shores of a stunning glacier-fed lake in Whistler BC, we offer unique and authentic moments on every occasion. Join us at Nita Lake Lodge to experience a fresh take on classic whistler hospitality. Impossible to imitate; our oversized suites, a full-service spa , and innovative local cuisine are just the beginning. Discover how our genuine service with a personal touch will elevate your whistler experience. Take our courtesy shuttle for a short ride or wonder along the lake side trail to the heart of Whistler. Located in the village of Creekside, we are only 500 metres from the base of Whistler Mountain and the Creekside gondola. After a day of Whistler adventures return to your unique lakeside retreat. Named in the top 25 hotels in Canada by TripAdvisor year after year, Nita Lake Lodge proudly re-defines upscale mountain comfort all year long. ... more   less 
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Also Known As:
Nita Lake Hotel Whistler
Nita Lake Whistler

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