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Review of 329 Glacier Lodge

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Average
2 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Whistler, British Columbia

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Chis1166
Oakville, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Surprise Currency Exchange - Not happy”
Reviewed 1 February 2015 for a stay in January 2015
2
people found this review helpful

The place is decent, roomy, very good location in proximity to the slopes. Very functional but not high end by any means. Very dated everything (except tv which was fine). The biggest disappointment was being charged an EXCHANGE RATE. MAKES NO SENSE. I booked in Canada, i am from Ontario, and the place is in BC/Canada. I have a receipt that shows I paid (100% , 30 days advance with no cancellation rights) in the amount of $1079.68. Visa bill shows up with the total showing US fund charge of $1290.36. This represents a difference of $212.04. I reviewed the confirmation and reservation and nowhere did it mention this amount was in US dollars. . In fact when you click on view receipt and then “rental agreement” it states that ” Non Canadian Guests, please note that some credit card companies may charge you a padded exchange rate or a foreign transactions fee. “.

Therefore the implication is that this is “Canadian” if you are Canadian. For this reason, I would not recommend this location or Flip key. Very misleading to say the least.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location was convenient to Fairmont where conference was being held.
Liked least: Surprise extra billing due to US Fund exchange. Makes no sense. booked in Canada by a Canadian and was told AFTER that it was US Funds. Found out through my VISA bill not the company.
Travelling group: Other
Would you recommend this hotel to a friend?   No.
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  • Was your security deposit returned on time?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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