About 10:30 there was an area black out. The hotel was pitch black, no emergency lighting. Then at 3:00 the fire alarm went off so everyone stood around in the foyer while the fiirefighters checked the hotel. Finally foolish us booked by the pool because we do not normally mind noise before 10 PM or after 8 AM but this morning had no sleep in before we left for our flight.
I know the hotel can not control everything but they should be prepared for emergencies and when guests are badly inconvenienced an apology and some appeasing gesture - free breakfast, discounted room, whatever - would be appreciated. On the positive side we could safely leave our car there for 13 nights at a cost and get free shuttle to the airport.More
- Free Wifi
- Free Parking