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“Viscount Gort is excellent!”

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Viscount Gort Hotel Banquet and Conference Centre
Ranked #28 of 63 Hotels in Winnipeg
Certificate of Excellence
Reviewed 8 September 2013

We stayed at this property for 2 nights as my husband had medical testing at the Health Science Centre. They offered us a medical rate with proof of the app't from the hospital. Location was great. Only 10 minutes from the new IKEA store and Polo Park Mall is right across the street. Also nearby was Olive Garden, Red Lobster, Earls. All within walking distance.
The staff were so accommodating and offered excellent service. Kyle on the front desk was so helpful. Offered us a coupon to eat dinner at the hotel. Buy 1 entrée at a minimum $18 price and the second entrée for half price. I believe it was only available Mon to Thurs. Our room was great. 2 queen beds, spacious room with microwave, coffee maker and little fridge. Beds were amazing! I usually expect crappy uncomfortable beds, but these were so wonderful. I usually look forward to sleeping back in my own bed, but not this time! Pillows were great also. Not flat little headache things. Lots of them and a decent size. Pool is also at this hotel but we aren't much into swimming.
Parking was free which really helped us out and they also offered a free shuttle over to the Health Science centre. That was really helpful! and saved us some money. However, the shuttle times were a little inconvenient. We had to leave at 7 a.m. for an 8:30 a.m. app't. But we didn't have to battle the traffic and pay for parking.
We ate dinner in the restaurant. Met Sue who was a wonderful waitress. Not a lot of really healthy choices on the menu. Menu was extensive, food was fresh. But I'm not a big white rice eater, and I don't like things deep fried. Couldn't get any balsamic vinegar....was a little surprised that a full kitchen that does conventions wouldn't have any balsamic vinegar. I did fill out a comment card and the front desk manager emailed me after we left and said they would be talking to the Head Chef with some suggestions. I had left them a list of other food choices that would be good. I had ordered a stir fry which ended up being really spicy and she whisked that away and brought me a brand new meal with a different sauce on it. And she did it with such a positive attitude. Made it really comfortable.
We also ate lunch there after the hospital visit. They have a soup and salad bar for $9.99 which was really good. Full lunch buffet for $12.95. Also good value. They had hip of beef on that.
They also offer seniors discount already at age 55 which got us another 10% off. Really nice! and encourages the guests to stay put and eat there. They have breakfast specials which are reasonably priced. I got an egg white omelet but would've enjoyed having cereal or oatmeal or something like that rather than the eggs, bacon, etc. Also, their fried potatoes are deep fried. Yuck. I so much prefer fried potatoes that are just done on a grill with some onion. A lot better!
Rooms were clean, we stayed on the 2nd floor and found it quite quiet. There is also a lounge down on the 1st floor but we didn't visit there.
I would definitely stay there again. We thoroughly enjoyed it!

  • Stayed: September 2013, travelled as a couple
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Thank Cricket42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 13 September 2013

Thank you so very much for providing Us such wonderful feedback on all the various areas of the Hotel. We are happy you had the opportunity to utilize all of these areas within the Hotel and enjoyed such a woderful stay with Us.
All of the Staff take pride to ensure that each and every Guests receives not only Professional Service but added value and comfort in each and every way, and with each and every stay.
Our location to various attractions of Winnipeg are second to none. With easy transportation right outside our door and or our Complimentary Hotel Shuttle Service makes every visit a new adventure.
We look forward to having you stay with Us again inthe Future.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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384 - 390 of 488 reviews

Reviewed 30 August 2013 via mobile

Stayed here on our way home from Ontario after a long day of driving it was nice to come into a beautiful hotel. It is newly renovated and the lobby area was very nice and well kept. The restaurant and pool were very nice . Our room was great the king size bed was fantastic and the shower was hot and had good pressure. We will definitely stay here again if we are ever in the area!

  • Stayed: August 2013
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Thank Rosemary142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 3 September 2013

We are glad you enjoyed your stay here with Us and had a chance to visit our Dining Room and Pool during your visit.
The Hotel was completley renovated in 2010 to provided the comfort and style to make everystay relaxing.
We look forward to your next stay with Us.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2013

I stayed at this hotel Aug. 21st and 27th. The staff were friendly and helpful. My room was great, and I always appreciate a hotel with a window that opens to let in fresh air. I suggest the hall carpets have a good cleaning or be changed. When I arrived the 7th floor hall carpet was so stained and spotted that I was concerned about what my room would be like. The next time the 2nd floor carpet was the same. But both rooms were clean and lovely.

  • Stayed: August 2013, travelled solo
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Thank CKCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 3 September 2013

Dear valued Guest,
Thank you for providing us all of your comments on your resent stay here with Us. We take all comments very seriously as we want to ensure any issues which are not up ot our Guests standards are reviewed and fixed immediatley.
Again, thank you for bringing this to our attention.
We look forward to you next stay here with us.

Sicnerely,


Tracy Wilkie
General Manager
Ramada Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2013

My boyfriend & I stayed at the hotel for 1 night, as we had a wedding at the hotel that night and thought it would be a nice treat. We arrived and were checked in promptly. Service was awesome, the room was perfect....what more could you ask for. The rooms are a good size, very clean, updated, and had everything we needed to make us feel at home! There is ample parking (free), and is located centrally across the street from the largest shopping mall in Wpg, lots of restaurants closeby, etc.
The next morning we went for breakfast in the hotel and enjoyed the buffet, which had tons of variety and everything was excellent!! There was everything from having an omlette made for you, crepes, quiche, ham, fruit, cheeses, bacon, etc. The service and staff were very friendly and I would definitely highly recommend to anyone staying in Winnipeg!!

Room Tip: We were on the 4th floor. A/C was great, had a balcony to get some fresh air. Tons of sun in the ro...
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  • Stayed: August 2013, travelled as a couple
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Thank Tammy O O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 3 September 2013

Thank you for taking the time to provide Us with a wonderful review about our Hotel on Tripadvisor
We are glad you like our renovations and had a chance to not only stay in one of our Guest Rooms but enjoy our wonderful Sunday Brunch as well as partake in a Wedding held in our Royal Room.
We have everything right here at the Hotel to offer but are also very close to Polo Park Shopping Mall and various other Shops and Restaurants should you like to visit our City.
We thank you again for provind Us with great comments about Us and your stay.

Sincerely,


Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2013

This August, 2013, our veterans group called the Hong Kong Veterans Commemorative Association held their national convention at the Ramada Viscount Gort. Our convention was a great success, and especially because we chose this hotel. Where do we begin with the accolades, there are so many wonderful things to mention about our experience. Our event coordinator was Richard Summerton and he went out of his way to make our experience a great one. Richard was amazing. Hey, you gals out there looking for a wedding venue be sure to give Richard a call, he has the best suggestions, and aims to please. Gerard is the banquet manager and truly also went out of his way to make our dining experiences so wonderful. He's a keeper and may he have a long career at the Ramada Viscount Gort. The restaurant staff are so friendly and the food is all made on site and is out of this world, just like mom used to make. The front desk staff helped us with every need we had, the shuttle service was on time and great for our veterans coming in from other provinces. The rooms are nice and big and all renovated. The banquet areas are modern and were beautifully presented to our delegates. I think you get the picture. We could not have been any happier with our choice using this hotel, we would highly recommend it for any conventions or just a night's stay. Of all the hotels in Winnipeg choose the Ramada Viscount Gort, you won't be disappointed. Sincerely, The HKVCA

  • Stayed: August 2013, travelled on business
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1  Thank CUPID26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 3 September 2013

Thank you for the numerous compliments of our Hotel and Staff We really enjoyed hosting your National Convention and being part of this Celebration.
The Staff of the Hotel take pride in providing the utmost in Customer Service to all of our Guests as we know how much time and effort it takes to put this all together.
We will do what ever we need to, to make every Guest have the most ejoyable experience at our Hotel and to ensure that every expectation is met to there satisfaction.
We look forward to hosting your next Conference.

Sincerely,


Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2013

I stayed here with many family members to attend a family wedding this summer, and found the hotel to be quite comfortable. My room was spacious and clean (I also loved the bath products provided!). We ate a couple of meals in the hotel restaurant, and the service was excellent. I was also pleased that although I arrived on an early flight, I was able to use the fitness room while I waited for my room to be ready. This was greatly appreciated!

  • Stayed: July 2013, travelled with family
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1  Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 16 August 2013

We appreciate you taking the time to provide Us with your wonderful comments on your stay here.
Our Hotel Staff take pride in the Hotel to ensure that each and every Guest receives Professional Service each and every stay.

Sincerely,


Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2013

We stayed at the Viscount-Gort for three nights.

After checking in to the hotel, we went to unload the vehicle. We were approached by a woman who started rambling about her son's truck breaking down and such - basically trying to get some cash out of us. Kids (2 & 1) were crying after an 8 hour drive, so I managed to get her to leave. After unloading, we told the front desk and they had security go check things out. They seemed to have a good idea of who she was... First impression: scared for our safety!

We tried to take a shower and bathe the kids after a long day, but the tub drain was shut and would not release. After finally being able to remove it, the drain was completely clogged with hair and whatever else. Hotel staff cleaned and replaced the drain the next morning.

On the second night, we went to bathe the kids and, this time, the water was a very disturbing sewage brown. We made six attempts at filling the tub for the kids and brown water would intermittently spew through the tap. 2 straight nights of washing the kids with facecloths.

Hotel staff changed our room on the 3rd day. Finally no more issues! Ohhhhh, wait... We turned off the light to go to bed and were welcomed with a ridiculously bright orange light right outside the window. We could not keep the curtains closed. 2 & 1 year olds thought it was daytime, so no sleep for ANYONE. And the next morning, we find the milk, yogurt, and other groceries frozen solid in the fridge.

SUGGESTIONS to the hotel staff: have cleaning staff clean the drains of the tubs perhaps once a month (gross, yes, but VERY necessary). Also have cleaning staff check fridge temps, to ensure people don't have to wake up to their food and beverages being frozen, or rotten.

Overall, the hotel is nice. Staff was accommodating with all the issues, and the manager on duty when we checked out was sympathetic and offered a free night's stay. Beds were comfy and rooms were clean. Unfortunate series of events, but that is bound to happen once in a while.

Room Tip: Hotel is very close to the airport, Polo Park shopping mall and Ikea. The one thing to mention is th...
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  • Stayed: July 2013, travelled with family
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1  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 7 August 2013

We thank you for providing Us your comments about your recent stay as we take all of them very seriously.
I did speak to our Maintenance Manager who contacted Water Compnay about the water concerns you had on your stay and the issue has been fixed and we appoligize for this. I have also discussed the drain issue with our Housekeeping Manager as well to ensure this is something that is checked everyday as well
We want to ensure that any issuses a Guest has when they stay with Us is addressed right away to ensure there stay is comfortable one.
We will ensure to you that this type of issues are not common and will not happen again.

We look forward to having you stay with Us.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Viscount Gort Hotel Banquet and Conference Centre

Address: 1670 Portage Ave, Winnipeg, Manitoba R3J 0C9, Canada (Formerly Ramada Winnipeg Hotel-Viscount-Gort)
Phone Number:
Region: Canada > Manitoba > Winnipeg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Winnipeg
#13 Romantic Hotel in Winnipeg
#15 Family Hotel in Winnipeg
Price Range: £72 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Viscount Gort Hotel Banquet and Conference Centre 3*
Number of rooms: 135
Official Description (provided by the hotel):
Ideally located in the heart of Winnipeg, the Viscount Gort Hotel is just minutes from the Winnipeg James Armstrong Richardson International Airport and across the street from Polo Park, the largest shopping mall in Manitoba. Less than a 10 minute drive from downtown Winnipeg and the Bell MTS Place and the Canadian Museum for Human Rights and only 5 minutes away from the our famous Assiniboine Park, home to the Journey to Churchill Exhibit and Zoo, conservatory, outdoor Lyric Theatre. The Viscount Gort Hotel is an independently owned property that prides itself on its customer service with six styles of guest rooms & suites to choose from. Whether you are a business traveler or vacationing with the family, we have the right room for you. Business or pleasure, Winnipeg's Viscount Gort Hotel offers something for everyone visiting Winnipeg. Our full service restaurant offers full breakfast, lunch and dinner menus. If you are a sports fan, catch the action of your favourite team at Average Joe's Lounge, our sports bar and gaming lounge featuring NFL and NHL specialty TV channels and a wide selection of local and imported beer as well as a full selection of food. Our gaming lounge includes state-of-the-art video lottery terminals ("VLT's") and a billard table. If rest and relaxation is on the top of your priority list, let your stress melt away in our inviting and spacious pool area that also includes a waterslide and hot tub. Other complimentary features included with your stay: Free airport shuttle service, available from 6:30am until 10:30pm Monday to Sunday; free hotel wide wireless internet, weekday newspaper, local calling and parking. ... more   less 
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Also Known As:
Viscount Gort Winnipeg
Hotel Viscount Gort

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