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“Amazing Service... A Night to Remember”

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Viscount Gort Hotel Banquet and Conference Centre
Ranked #28 of 63 Hotels in Winnipeg
Certificate of Excellence
Reviewed 30 December 2013

A staff member decided on November 18th, 2013 that she would be retiring from the teaching profession and would really love a "little reception" for about 50 people. I contacted several hotels and other venues in Winnipeg. Richard Summerton, in sales, got back to me almost immediately. I went the next day to look at the room and go over a few details with him. Richard made it so very easy for me. The retirement reception, held on December 18th, 2013 was an evening for the retiree to long remember. I received so many compliments the next day about it. The food was a highlight... hot and cold hor d'oeuvres were served along with a beautiful cheese and dainty tray...so appealing and delicious.... a big thank you to the chef. From the friendly bartender (Larry) who did a fantastic job, to the serving staff....so sweet and helpful, Gerard's attentiveness (Banquet Manager) and another charming man who brought in the coat rack...just amazing top notch service. The room looked so lovely and festive as it was the Christmas season. This hotel has always been a favourite of mine as its location is quite central. This is the second event I have held at The Viscount Gort. The first was a sit-down retirement dinner for 75 people a few years back and it turned out well too. Thank you Richard for getting everything right! Your professionalism and attention to detail was greatly appreciated!

  • Stayed: December 2013, travelled on business
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Thank Melissa1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 1 January 2014

We are delighted everyone enjoyed the Retirement Event here with Us. Richard, Larry, Gerard and our Chef take pride to ensure that every event is planned and executed so that every detail is not overlooked.
Thank you for taking the time to provide Tripadvisor with a review about your rescent event and we look forward to hosting another one again with you.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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371 - 377 of 495 reviews

Reviewed 22 December 2013

Frist time staying there and was very plased with all of our stay.Dinning room was excellent and the food was great. Staff was at the desk and dinning room and bar were excellent. we would go back again any time.Mrs K Farren.

  • Stayed: December 2013, travelled as a couple
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Thank neilandkath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 24 December 2013

Thank you for choosing Us for your resent stay and providing a review on your first visit.
The Hotel prides itself in providing professional service, comfort and quality to each and everyone of our Guests and we are glad you had a chnace to experienc it on your recent stay.

We look forward to your next stay here with Us.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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Reviewed 10 December 2013

Our group, Agility in Manitoba, has used the Ramada Viscount Gort hotel for our AGM for the last 3 years. This past year has proven to be as wonderfully organized and serviced as previous. Our server, Mark, was pleasant and efficient. The room was wonderful and the price comparable. Our sales contact, Richard Summerton is always helpful and responds right away to any questions we have. We wouldn't hesitate to use their facility again and would recommend it to others.

  • Stayed: November 2013, travelled on business
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Thank AIM20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 13 December 2013

We thank you for providing Us the opportunity to host your Association over the few years and providing this wonderful Tripadvisor Review .
Mark is a valued employee to the Hotel and has been with Us for many many years. His Professionalism and Loyalty to Us and to our Guests shows in everything thing he does.
Richard always ensures that he is available to his Clients to provide his utmost attention to all there details.
We look forward to hosting your event agian next year.


Sincerely,
Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

Meeting arrangements, room, equipment and staff prompt attentive and superb!! We had good meeting room, prompt request responses for flip chart; screen, and projector. Friendly, well-trained staff! Will definitely return!

Room Tip: Rooms are all quiet, but for best rest, take 5th or 4th floors.
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  • Stayed: November 2013, travelled on business
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1  Thank Lynne001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 26 November 2013

Thank you for providing your meeting experience with Tripadvisor.
We take pride in providing the utmost in Professional Service to each and every Guest.
Our Staff know how important it is to plan and arrange a meeting and will ensure that every arrangement is ready when you arrive.

We look forward to planning your next event.

Sicnerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

We frequent the Viscount Gort hotel staying there multiple times per year.Everytime we go we we receive a warm greeting the desk staff even remembers our 9 year old daughter by name making her feel very special. Rooms are All recently redone comfortable quiet and clean with the most comfortable beds. Pool area is great and you won't find a better more friendly staff anywhere in the city, We recommend the hotel to everyone and look forward to many more great stays in the future .

Gloria Little

  • Stayed: July 2013
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Thank Glorialittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 26 November 2013

We thank you so much for providing such a wonderful review on Tripadvisor. Our Hotel is ideal for both Buisness and Family Travel not only for the ammenities we offer but for the location of the various malls and attractions within Winnipeg.
We look forward to your next stay with Us.

Sincerely,


Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

I have stayed a few times this past year and continue to find this hotel clean, quiet and generally a good place to stay for the business traveller. Large rooms and good Wifi, staff are very friendly and helpful. Location is great as close to YWG, Polo Park and all things Winnipeg. Will be back again in future.

Room Tip: Be nice to the front desk staff, they can influence your room location and quality of your stay. Upp...
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  • Stayed: November 2013, travelled solo
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1  Thank JLivesInPacificNW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 14 November 2013

We would like to thank you for your continued Loyalty to Us as well as providing a Tripadvisor review about your stay here with Us.
Our Staff want to ensure that each and every Guest has a comfortable, convenient, consistant and enjoyable stay each and every time.
We look foward to your next Visit.

Sincerely,


Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

I recently had the pleasure of working with Richard Summerton, a sales executive, in hosting a family and friend reception after my mothers funeral services. Richard went out of his way in the preparations in advance of the event. I live 1500 miles from Winnipeg and his help was much appreciated. The event went off perfectly, hassle free and on the budge Richard prepared. Onsite Gerard Brewster took on the final responsibilities allowing me to be a guest at the ceremony with all other family members.

Hats off to the staff at the Viscount Gort, Winnipeg

  • Stayed: July 2013, travelled with family
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2  Thank Russell E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRACY W, General Manager at Viscount Gort Hotel Banquet and Conference Centre, responded to this reviewResponded 1 November 2013

Thank you so very much for taking the time to write such a nice e-mail about our Sales and Catering Team.
Richard and Gerard are wonderful assets to the Hotel and we are grateful for the amount of time and energy they provide to all of our Guests. They both want to ensure that every part of an event goes smoothly as they know how much time goes into planning.

Sincerely,

Tracy Wilkie
General Manager
RAMADA Viscount Gort Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Viscount Gort Hotel Banquet and Conference Centre

Address: 1670 Portage Ave, Winnipeg, Manitoba R3J 0C9, Canada (Formerly Ramada Winnipeg Hotel-Viscount-Gort)
Phone Number:
Region: Canada > Manitoba > Winnipeg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Winnipeg
#13 Romantic Hotel in Winnipeg
#15 Family Hotel in Winnipeg
Price Range: £71 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Viscount Gort Hotel Banquet and Conference Centre 3*
Number of rooms: 135
Official Description (provided by the hotel):
Ideally located in the heart of Winnipeg, the Viscount Gort Hotel is just minutes from the Winnipeg James Armstrong Richardson International Airport and across the street from Polo Park, the largest shopping mall in Manitoba. Less than a 10 minute drive from downtown Winnipeg and the Bell MTS Place and the Canadian Museum for Human Rights and only 5 minutes away from the our famous Assiniboine Park, home to the Journey to Churchill Exhibit and Zoo, conservatory, outdoor Lyric Theatre. The Viscount Gort Hotel is an independently owned property that prides itself on its customer service with six styles of guest rooms & suites to choose from. Whether you are a business traveler or vacationing with the family, we have the right room for you. Business or pleasure, Winnipeg's Viscount Gort Hotel offers something for everyone visiting Winnipeg. Our full service restaurant offers full breakfast, lunch and dinner menus. If you are a sports fan, catch the action of your favourite team at Average Joe's Lounge, our sports bar and gaming lounge featuring NFL and NHL specialty TV channels and a wide selection of local and imported beer as well as a full selection of food. Our gaming lounge includes state-of-the-art video lottery terminals ("VLT's") and a billard table. If rest and relaxation is on the top of your priority list, let your stress melt away in our inviting and spacious pool area that also includes a waterslide and hot tub. Other complimentary features included with your stay: Free airport shuttle service, available from 6:30am until 10:30pm Monday to Sunday; free hotel wide wireless internet, weekday newspaper, local calling and parking. ... more   less 
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Also Known As:
Viscount Gort Winnipeg
Hotel Viscount Gort

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