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Holiday Inn Winnipeg Airport - Polo Park
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Reviews (237)
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106
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Reviewed 8 January 2013

I was very impressed, when I stayed at this holiday inn while in Winnipeg for a Wedding. The lobby/bar, as well as the rooms were all very modern, and well laid out. The service and food was great. Didn't feel disconnected from the city as other "airport" hotels sometime door... very close to a great mall, and restaurants (smokehouse across the street was great - especially the chocolate cake!). Best value in Winnipeg.

Room Tip: First floor suites are HUGE!
  • Stayed: November 2012, travelled solo
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Thank Erica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this reviewResponded 28 January 2013

Dear Erica; We are so happy to hear that we where able to impress you. Your comments have made our team proud. It is comments such as yours that gives us the opportunity to work collectively towards delivering a great product. We sincerely thank you for taking the time to post your review. We look forward to welcoming you back.

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Reviewed 3 January 2013

Can't say enough about this place. It's great!! Beautifully appointed rooms, clean, modern. It could be the best chain hotel in Winnipeg and it just might be! You'll love it! We visited just after the Holidays, it was still wonderfully decorated! We did not try dining, but the rooms were excellent!

  • Stayed: January 2013, travelled with friends
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Thank Pellattgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this reviewResponded 28 January 2013

Dear Pellattgirl; Thank you very much for taking the time to write such a great review of the Holiday Inn Winnipeg Airport Polo Park. The best compliment that we can possibly receive is that our guests can say that they would recommend us to other travelers. Thank you again for this. I look forward to welcoming you back to our hotel for any of your future visits to our great city.

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Reviewed 2 January 2013

We decided that a night away from home from New Years was in order. We packed up our one year old and drove maybe 3 km to the newest hotel in the market. After reading some of the reviews I was a bit concerned but immediately entering the lobby any trepidation vanished.

The decor was unlike any Holiday Inn that I have stayed in and rivals most of the "boutique" hotels that I have visited. The staff went out of their way to welcome us and accommodate our helicopter parenting requests.

We dined in the restaurant for 3 meals and again were pleasantly surprised by both the product and serving staff that arrived at our table. We celebrated New Years in the restaurant with the baby monitor at the table and wouldn't have wanted to be anywhere else.

We spent both days at the indoor pool which was clean, bright and incredibly child friendly. We even attempted to use the complimentary interactive video game console in the lobby until our self deprecating laughter was too much.

A huge mention to two staff members in particular that truly made the experience memorable. Our "Maria" who greeted us upon arrival and didn't hesitate to change our accommodations when we asked for 2 adjoining rooms instead of the suite that I had booked. And "EJ" our waiter on NYE, who was obviously new to the job but who went the distance to make sure that our little date night was as memorable as possible.

Although I live in Winnipeg and don't frequent local hotels , I would in a heart beat return. We returned home and immediately downloaded our pictures and laughed and smiled as they came across the screen.

I would recommend this property to anyone.

  • Stayed: January 2013, travelled with family
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Thank vikingchef74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this reviewResponded 28 January 2013

Dear Value Guest; Happy New Year and thank you for your kind words, they are very much appreciated. As you mentioned we are a new hotel, with new staff that has been working very hard to ensure that every guest has a memorable stay, and it sounds like our staff did just that. We are so please to hear that you enjoyed your meals in The Hub restaurant, it sounds like you like our new welcoming concept, it was designed to make every guest feel comfortable while visiting Winnipeg. Once again thank you for your business we look forward to seeing you soon.

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Reviewed 13 December 2012

Try to stay at HIE whenever I get away on business.
Although the hotel is nice, the front desk has no clue what they are doing. Staff was very impersonal and cold. Rooms are well laid out but lack proper sound insulation.
$19.00 will get you something called “breakfast” which is that in name only. (Cold eggs, old, cold overcooked hash browns, coffee and a glass of orange juice.) Really, $19.00 for that?

I guess I will look for Hampton Inn from now on. HIE is sliding down the hill, fast…

  • Stayed: December 2012, travelled on business
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1  Thank Steinbock2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this reviewResponded 28 January 2013

Dear Steinbock2006, thank you for taking the time to provide us with your comments on your stay. We apologize for the less-than-satisfactory welcome and experience you had while staying with us. It is always our goal to ensure our guests leave with lasting memorable moments and I am saddened that we did not accomplish. Please know that your comments will help us to reveiw and improve our standards and levels of service and I hope we will have the pleasure of serving you again in the near future.
.

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Reviewed 11 December 2012

I recently stayed at the holiday Inn Polo Park. Check in was friendly and fast. Rooms were very clean and comfortable and quiet with modern decor and the best hotel pillows I have had in a long time. There is a nice little bar for a drink and restaurant. instead of room service they have a take out service you can take food back to your room. Wifi was excellent never had a problem. The pool is shallow with a few sprinklers for children. The hot tub was clean and the right temp. all is all I would reccomed this hotel it has a great location for shopping at Polo Park and the airport.

  • Stayed: December 2012, travelled with family
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Thank 2007trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this reviewResponded 20 December 2012

Dear valued
Thank you for choosing to stay with us and thank you very much for your kind words, everyone here at the hotel appreciates knowing that they have done their job in providing a memorable stay for each and every guest. We are also happy to hear that you enjoyed our pillows, the Holiday Inn brand has a great pillow program, where we can offer you the pillow of your choice, it's all about the guest having the best sleep ever while on the road. The entire staff appricate the time you took from your busy day to let us know how we are doing. We look forward to welcoming you back to Winnipeg and our hotel. Thank you again.

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