Booked three nights here over Family Day weekend. The location is convenient, directly across the street from the Winnipeg Airport Terminal. Had a great rate of $128 through preferred hotels. The staff are mostly well trained and friendly. The hotel is new, modern and clean.
The hotel smelled of jet fuel in the hallways. You could hear jet engine noise inside the room, but being at the airport but I suppose this is to be expected due to location.
I was very disappointed that the hotel would not allow a late checkout without a fee of $10 per hour...any comparable hotel (we've stayed often at The Fairmont and Inn and The Forks) would accommodate a late check out if the room is not needed (which ours wasn't) and not nickle and dime it's guests. It's quite insulting and I would not return for this reason. So lakeview Grand, you won't have repeat business over insisting on a $20 charge for a minor 2 hour late check out request.
What really got me angry with this hotel was that thy changed our rate from $128 to $170 per night. I had to argue with The front desk clerk who insisted a manager was not on duty for 2 more days to correct the rate. I had to email my original reservation to validate the rate and still it was not corrected. This is absolutely sketchy and unprofessional and also for this reason we would not return. This particular front desk clerk really needs to brush up on her customer service skills.
I would advise to book elsewhere. The rates are competitive with much nicer and better run hotels in the city.
- Official Description (provided by the hotel):
- Located at the Winnipeg James A. Richardson International Airport, The Grand boutique hotel provides true personal attention, thoughtful amenities, beautiful appointed accommodations and a memorable culinary experience. Your experience will be Simply Grand. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Traveltool, S.L.U., Booking.com, Ebookers, TripOnline SA, Travel Republic (UK), Priceline, Evoline ltd, Cancelon and getaroom.com so you can book your The Grand Winnipeg Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.