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“Great service, nice room - but the outdoor pool is too crowded with non-guests”

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Delta Hotels by Marriott Fredericton
Ranked #3 of 20 Hotels in Fredericton
Certificate of Excellence
Nova Scotia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great service, nice room - but the outdoor pool is too crowded with non-guests”
4 of 5 bubbles Reviewed 27 July 2014

We enjoyed a lovely weekend at the Delta in July. The service was wonderful, and rooms comfortable. We had just two complaints: we were on the front-facing side of the hotel with the air-conditioning system on the roof in front of us. It was *very* noisy - it sounded like planes landing all night long. Spring for a riverside room if you can. Also, the "Dip" patio bar is fantastic, beautifully located on the river. But it was insanely crowded with non-guests - who are allowed to use the outside pool. The pool was wall-to-wall people and far too crowded to swim in. It was also very noisy by the pool with loud dance music being played. For our gathering, which included kids and older adults, this was not especially enjoyable and we felt that this was a hotel amenity that we paid to use but could not. On the upside, the salt water indoor pool is open only to guests and was not at all crowded. Overall, we were pleased with our stay and would return.

Room Tip: Request a river-facing room. The view is much nicer and the room will be MUCH quieter.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank GloriaAlexis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta_Manager_FRE, Guest Relations Manager at Delta Hotels by Marriott Fredericton, responded to this review, 29 July 2014
Hello GloriaAlexis,
Thank you for staying with us sharing your feedback online. It sounds like you enjoyed your time with us. It is true the outdoor pool can get crowded on a hot day however if you speak with a Supervisor at the Pool Bar they would be more than happy to find you a comfortable spot by the pool. We hope to see you again soon.
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610 reviews from our community

Traveller rating
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    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Montréal, Canada
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 24 July 2014

NIce patio around the pool area facing the river. Burger, wings, nachos on the pool are worth it. Do not go for the hotel's restaurant. Much too expensive for overcooked rice and samon! When we arrive in our room, we noticed a few huge black spiders around the window. The room was cleaned and they offered us wine and appetizers. However, we had to change room the next morning, having found 5 other spiders during the night ....make sure the window is closed. The second night, the hotel ran out of hot water - a cold shower we took! Windows could be cleaner

Room Tip: the view on the river is nice.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank brigitte007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta_Manager_FRE, Guest Relations Manager at Delta Hotels by Marriott Fredericton, responded to this review, 28 July 2014
Hello brigitte007,
Thank you for choosing Delta Fredericton and giving us your feedback on Trip Advisor. We use guest feedback to help us improve our services on a regular basis. I will be sure to pass along your Food and Beverage comments to our Executive Chef and your hot water concern to our Maintenance Director. I do apologize for the presents of spiders in your room and recommend guests keep their screens closed for this reason. We do clean the outside of our windows on a regular basis using a professional window cleaning company. It just so happens that you missed them by a day. I hope it did not detract so much from your stay to prevent you from staying with us in the future.
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Vancouver, Canada
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

We stayed here for three nights on a business trip in June 2014. The meeting rooms and the hotel rooms were very nice and the view of the river was fantastic. This hotel is not in the downtown area and it is situated in a very quiet spot along the river. We enjoyed the lunch buffet in the restaurant and the clam/seafood chowder we had in our banquet was amazing!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Mikefar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta_Manager_FRE, Guest Relations Manager at Delta Hotels by Marriott Fredericton, responded to this review, 25 July 2014
Hello Mikefar,
Thank you for staying with us and sharing your feedback on Trip Advisor. I am happy to hear you were able to relax at our "Urban Resort" and away from the downtown traffic. It sounds like your banquet was a success as well. We hope to see you again soon when you are back in Fredericton.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 July 2014 via mobile

From the greeting at the front desk on arrival, less than two minute check in and greeted by a really nice room attendant outside my room, it was an "A"One experience from start to finish. Love this hotel.
Had a great experience outside at the Dip patio bar and the food was awesome. It was like a home away from home. Everyone needs to experience the hospitality from the Delta Fredericton.

Stayed July 2014
Helpful?
1 Thank andy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta_Manager_FRE, Guest Relations Manager at Delta Hotels by Marriott Fredericton, responded to this review, 25 July 2014
Hi andy c,
Thank you for sharing your feedback with us. I am thrilled you enjoyed the hotel and services offered on your recent stay with us. The DIP Pool Bar and Grill is having a great positive impact on our guest experience. I am glad you enjoyed your time with us. See you again soon.
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New Brunswick, Canada
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 23 July 2014

I stayed here from from July 4th to the 6th. River Jam weekend. It was raining so they moved River Jam inside. Packed inside and out. Guests of the hotel couldn't find parking onsite as a result. Then Saturday the power went off and stayed off for the duration off our stay. I understand that the staff of the Delta could not help the power situation. However I was hoping for at least an apology from the staff when I checked out, but I guess it was too much to ask for. Next time I will stay elsewhere.

Room Tip: River view for sure.
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank KWhopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta_Manager_FRE, Guest Relations Manager at Delta Hotels by Marriott Fredericton, responded to this review, 25 July 2014
Hello KWhopper,
Thank you for taking the time to share your experience with us. Please accept my apologies for the lack of available parking available during the River Jam Event. We do offer free valet parking to all guests. If you experience the same issue in the future just drop off your keys with the bellman or the front desk. The power outage caused by Tropical Storm Arthur that knocked out the power to most of the city is a rare occurrence. All guests experiencing this event should have been offered an apology. We will be sure to use your comments as a training tool to prevent this from happening in the future. We hope to see you again soon.
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Winnipeg, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Very nice modern hotel. Great place for business or pleasure. My wife and I stayed 5 nights, I was on business and she enjoyed the hotel. The hotel has a great pool (very cold) but refreshing after a long day with a view of the river. Very busy area around the pool and The Dip bar sometimes hard to get a drink but overall a fun atmosphere. The rooms were clean and setup for easy business use. Comfortable beds. The hotel has a spa which I am told was "very nice and relaxing". Enjoyed DJ Purdy's lounge on several occasions the staff were super friendly and patient with us as we cheered on our favorite soccer team.
There is a nice walking trail from the hotel along the river to downtown 20-30 minute walk.
Breakfast was a bit pricey for what you got but that seems to be standard for hotel breakfasts.

Room Tip: odd numbered rooms on higher floors have a view of the river and pool area.
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank carpenter8033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta_Manager_FRE, Guest Relations Manager at Delta Hotels by Marriott Fredericton, responded to this review, 25 July 2014
Hello carpenter8033,
Thank you so much for taking the time to tell us about your experience. Your feedback is important to us and we read all feedback daily. The mighty St John River is a beauty and it is worth waiting for the sunset from your room or from our outdoor patio. You can't beat it. We hope to see you again next time you travel east.
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Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 July 2014 via mobile

We had our wedding on the side lawn, July 12, 2014. It was perfect! A beautiful location, with the river in the background. Our reception was held in ballroom A. The food and staff were incredible. We wouldn't change a thing. Special thanks to delta staff, including Emily, our personal wedding consultant and Mindy, the chef. They did a fantastic job.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta_Manager_FRE, Guest Relations Manager at Delta Hotels by Marriott Fredericton, responded to this review, 22 July 2014
Hello Michelle M,
Thank you for choosing Delta Fredericton to host this special occasion. We are delighted to hear your wedding day was a success and you were well supported by Emily and Mindy. We will be sure to share your kind words with them. It would be great to have you back on your first anniversary if not sooner. See you then.
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Additional Information about Delta Hotels by Marriott Fredericton

Property: Delta Hotels by Marriott Fredericton
Address: 225 Woodstock Road, Fredericton, New Brunswick E3B 2H8, Canada
Region: Canada > New Brunswick > Fredericton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Fredericton
#1 Business Hotel in Fredericton
#2 Family Hotel in Fredericton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Delta Hotels by Marriott Fredericton 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Situated on the banks of the St. John River, just minutes from the heart of downtown activity, Delta Hotels by Marriott Fredericton is the perfect blend of city life and waterfront resort. We are Atlantic Canada's only urban resort! Our Fredericton hotel's recent renovation in 2012 provides you with updated public spaces and guest rooms. Delta Hotels by Marriott Fredericton offers a contemporary home base from which you can explore the best sights and sounds of the city. We boast a picturesque location, an array of thoughtful in-room amenities, and hotel amenities and services that are perfect for business and leisure travel. Our Fredericton hotel's spacious rooms and suites are intelligently designed and they feature Wi-Fi access, deluxe bedding, and an ergonomic desk. In our hotel restaurant, URBAN GRILL, you will discover an oasis of culinary pleasures. Our signature spa is a perfect place to unwind and we offer 2 swimming pools on site. Begin planning your visit to Delta Hotels by Marriott Fredericton, a top choice among hotels in Fredericton NB. ... more   less 
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Also Known As:
Delta Fredericton Hotel Fredericton
Delta Hotel Fredericton
Fredericton Delta Hotel
Delta Hotels By Marriott Fredericton Canada - New Brunswick

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