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“Good location and comfortable”

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Holiday Inn Express & Suites
Ranked #1 of 20 Hotels in Fredericton
Certificate of Excellence
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good location and comfortable”
Reviewed 27 August 2014

This place is conveniently located near to most of the ladnmarks and city centre. Not far from highway. Quiet enviroment. Room was clean and comfortable. Breakfast included. Lot of parking. Close to major restaurants and gas stations. HIghly recommend.

Room Tip: Facing east on the third floor
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank philipc713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review, 30 September 2014
Hello, Philipc713!

Thank you so much for taking the time to write a review of your stay with us!

I am so happy to read that you enjoyed yourself, and that you would "highly recommend" our property!

We hope to see you again soon!

Best regards,
Brenda Perrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

479 reviews from our community

Traveller rating
    369
    93
    12
    3
    2
See reviews for
137
123
12
153
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Canada
Level Contributor
211 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 August 2014

The hotel was undergoing renovations when we arrived, but the noise was kept to a minimum after 5:00 p.m. The room we had was clean and comfortable, except for a very noisy fan in the air conditioning. The breakfast buffet was quite good, and there is free coffee at all times. The staff were very friendly and accommodating. The Wi-Fi is somewhat unpredictable, but when it worked it worked well. There is no pool, but that is made up for by the other nice features mentioned above. All in all, good value for the money.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank unitedfarmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeviewFredGM, General Manager at Holiday Inn Express & Suites, responded to this review, 25 August 2014
Hello, unitedfarmers!

Thank you for sharing your experience at our hotel with your fellow travellers!

It is wonderful to read that the service you experienced made your stay an enjoyable one, and that the complimentary amenities we have to offer provided you with great value.

I am very happy to share that our WiFi was upgraded last week to a new FibreOp connection! We are also working with a local vendor to supply technical support to our guests in the event that they have any issues connecting to the internet. I just wish we'd had it in place during your stay!

We look forward to having you back for a visit! Next time around, look for us under our new name: Holiday Inn Express & Suites is coming to Fredericton in mid-September!

Best regards,
Brenda Perrin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint John
1 review
Reviewed 13 August 2014

I've driven past it for many years on business trips. It's very nondescript from the outside. But on this trip, there was nothing else available. And wow! What a great experience. Great rooms and staff.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeviewFredGM, General Manager at Holiday Inn Express & Suites, responded to this review, 25 August 2014
Hello, Mike B!

Thank you so much for taking the time to comment on your experience with us!

I am so happy that you were finally able to give us a try, and that the service our staff provided gave you a "wow" factor! We aim to always ensure every guest has an exceptional experience with us, and it is wonderful to read that this was accomplished for your time with us!

We look forward to having you with us again soon.

Best regards,
Brenda Perrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nepean
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

Overnight stay for two. The suite was very nice looking, but had an odd smell from the hardwood floors. Got very little sleep because of the room doors making a huge thud when closing. Very disappointing.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeviewFredGM, General Manager at Holiday Inn Express & Suites, responded to this review, 25 August 2014
Hello, Paul M!

Thank you for taking the time to comment on your stay with us.

I am thrilled that you liked the look of our new rooms! We have had great feedback from many guests about our renovated suites, and are pleased that you liked the layout.

We sincerely apologize that the noise from other guests during your stay resulted in a less than satisfactory experience. Suites are typically a great option for guests who are concerned about noise, as the door between the bedroom and living room can be closed to offer more of a buffer from any potential disruption from corridor noise.

We hope to have you with us again, and appreciate your feedback!

Best regards,
Brenda Perrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
154 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 5 August 2014 via mobile

This hotel is conveniently located beside the highway. They have recently renovated their rooms to modernize them. We appreciated having a microwave and mini fridge in our room. They also have a desk and chair plus free wi-fi so you can catch up on your work if you need too. We also liked having the extra plugs on the night table for our electronic devices. They serve a hot buffet type breakfast in the morning with Vanhoutes Coffee in a very well lit room. The staff is exceptionally friendly especially the Manager Brenda who went out of her way to take care of a small issue we had. This is the perfect place to stay if you are on a business trip or passing through on your way to the rest of the Maritime provinces. I was advised that in Sept., this hotel will change names to the Holiday Inn and Suites. Thank you for reading my review.

Stayed August 2014
Helpful?
Thank Emily_Cattelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeviewFredGM, General Manager at Holiday Inn Express & Suites, responded to this review, 6 August 2014
Hello, Emily!

Thank you so much for taking the time to comment on your stay with us!

I am so thrilled that I was able to discuss the issue you experienced, and to be able to find a resolution that gave you confidence in recommending us to other travellers. We do all we can to ensure we have taken care of all the details that will make a guest's stay great. It's wonderful to be given feedback before a guest leaves, so we have the opportunity to resolve any issue that has arisen despite our efforts.

We hope to have you back with us again soon!

Best regards,

Brenda Perrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottetown, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

Malfunctioning air conditioning made for a very warm suite. Newly renovated suite was beautiful. Renovations were still under way on the 1st floor which caused dust/dirt throughout entire property. Staff was nice.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Is_it_kosher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeviewFredGM, General Manager at Holiday Inn Express & Suites, responded to this review, 28 July 2014
Hello, Is_it_kosher!

Thank you for providing us with your feedback regarding your stay.

I appreciate you taking the time to talk to me on the phone regarding the issues encountered during your stay, and allowing me an opportunity to resolve the issue in a way that was satisfactory to you!

As discussed, new air conditioners are on order, but take some time to produce. We have isolated that room as a problem room and will work to ensure it is addressed as soon as possible.

Once again, I am so glad that aside from the air conditioner issue your stay was an enjoyable one, and we look forward to having you with us again soon!

Best regards,
Brenda Perrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glassville
1 review
Reviewed 26 June 2014

This room was very nice and accommodating. we enjoyed the king sized bed very much and we hope to stay again in a similar room. The area was also close to the elevator and ice machine. even though my husband has celiac disease and the bkfst nook doesn't have much selection for him


  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Marion P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeviewFredGM, General Manager at Holiday Inn Express & Suites, responded to this review, 6 August 2014
Hello, Marion P!

Thank you so much for taking the time to comment on your stay with us.

I am so happy that you enjoyed our renovated rooms! I invite you to treat yourself to our 1-bedroom king suite on your next stay. I am certain you would love it!

We are looking forward to our conversion to the Holiday Inn Express & Suites in mid-September. I am confident that our Express Start breakfast would feature more options that would be a benefit to guests whose dietary needs are more specific, and hope that you'll let us know what options you'd like to see available!

We take our guests' feedback very seriously, and use it to ensure we are constantly improving and offering an exceptional experience to every guest, every stay. Thanks once again for your insight. We look forward to seeing you again soon!

Best regards,

Brenda Perrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites

Property: Holiday Inn Express & Suites
Address: 665 Prospect Street, Fredericton, New Brunswick E3B 6B8, Canada (Formerly Lakeview Inns & Suites)
Phone Number:
Region: Canada > New Brunswick > Fredericton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Fredericton
#2 Business Hotel in Fredericton
#2 Romantic Hotel in Fredericton
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Enjoy a whole new level of comfort with a modern, sophisticated decor at Fredericton's newest hotel brand! Expect the best in service with a personal touch, and exceptional value with complimentary amenities including: Express Start hot breakfast; FibreOp Wi-Fi; parking; HDTV flat panel TVs; digital cable; daily newspaper; on-site fitness room; and more. We also offer a lobby lounge (Mon-Thur evenings), same-day dry cleaning services, and coin laundry services. Pets are welcome in most rooms at no additional charge, and we offer an allergy-friendly room option. As a DP Murphy Hotels and Resorts property, we pride ourselves on exceptional guest service, providing "Hospitality...Like Never Before" to every guest, every stay. Conveniently located just off Highway 2 with easy access to downtown via Hanwell Road and Highway 8. Just a couple minutes' drive from Kingswood Golf and Entertainment Centre, Regent Mall, Corbett Centre, UNB/STU, Grant-Harvey Sport Centre, FREX Capital Exhibit Centre, Fredericton Convention Centre, and numerous restaurants. ... more   less 
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Also Known As:
Lakeview Inns Hotel Fredericton
Lakeview Inns And Suites
Lakeview Hotel Fredericton
Holiday Inn Express & Suites Fredericton, Canada - New Brunswick

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