We have stayed at this hotel 3 times in the last month and a half and the service has been exceptional. The staff are friendly and seem genuinely interested in providing the best stay possible for their guests; from providing those extra pillows and blankets to cleaning the snow off cars to making sure we had enough for breakfast.
The beds are very comfortable with a choice of firm or soft pillows. Having a sofa and chair to relax in is an added bonus of the suites along with the wet bar, mini fridge and microwave.
We found the complimentary breakfast superior to most other hotels we've experienced in quality, quantity and variety.
The only criticism we had was that the bathtub was small for those of us that love a relaxing bubble bath.