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“Newly Renovated Lovely Rooms”
Review of Comfort Inn East

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Comfort Inn East
Ranked #14 of 30 Hotels in Moncton
Reviewed 17 March 2014

Although I am a bit spoiled staying in reasonably priced, although well-used "budget" hotels such as the Comfort Inns in the United States, my wallet is a bit shell-shocked when I cross the border.
Bad winter weather at the end of the day led me to this place and the sign said "100% Renovated" which seemed to be a good thing.
Although still about double the price of what I am used to I must say it was money well spent. The second floor room (Rm. 237) was completely new and something I might have seen in the US of A for 50% more.
This was a lovely treat. I highly recommend it.

  • Stayed: March 2014, travelled solo
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2  Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greta D, General Manager at Comfort Inn East, responded to this reviewResponded 30 April 2014

Please accept our gratitude for the kind review you shared on TripAdvisor, I am delighted to see that you had an enjoyable stay with us and that you found the service and facilities to be of an excellent standard.

I do hope that the next time you are in Moncton you will consider staying with us again.

Sincerely,

Greta Lynn Drapeau
General Manager
Comfort Inn Moncton East

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Reviews (187)
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123 - 129 of 187 reviews

Reviewed 6 February 2014

The Hotel room was clean except a juice box straw on the ground next to our bed. The room was nice, did not smell like smoke like some reviews suggested. The bed was hard, I could not sleep well at all because of this although my wife slept fine. No pool, no restaurants, no bar... This hotel is fine but nothing stand out.

  • Stayed: January 2014, travelled as a couple
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1  Thank GhislainCormier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greta D, General Manager at Comfort Inn East, responded to this reviewResponded 30 April 2014

First I would like to thank you for using TripAdvisor. It is guest feedback that encourages us to improve in areas that did not meet and exceed expectations

Reviews such as yours allows us to examine areas that are in need of improvement and we plan to share your comments with our management team as a way to implement change.

Sincerely,

Greta Lynn Drapeau
General Manager
Comfort Inn Moncton East

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

You're obviously thinking of the Comfort Inn before their recent renovations and thinking "WHAT?!?" They definitely stepped it up with their recent successful renovations. Been there quite a few times before due to the location and price, but now, I expect to go there even more. The rooms are lovely and well appointed...they have a free warm breakfast and the girls at the desk make you feel like you're part of the family. Winning combination...loved it!

  • Stayed: January 2014, travelled on business
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2  Thank lnado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greta D, General Manager at Comfort Inn East, responded to this reviewResponded 5 February 2014

We are thrilled to hear that you enjoyed your stay at the Newly Renovated Comfort Inn Moncton East and would like to thank you for leaving a glowing review.

We are very proud of our new product and offerings and are very happy that you enjoyed the finished product. We know that all the great product in the world means nothing without great service, so we truly try to go above and beyond everyday. My team is very excited that you felt the service you received was excellent.

We will look forward to your next stay with us and hope we can live up to your glowing reviews once again.

Sincerely,

Greta Lynn Drapeau
General Manager

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Reviewed 20 December 2013

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Easytobook.com
1  Thank Terry L T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Greta D, General Manager at Comfort Inn East, responded to this reviewResponded 31 January 2014

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Reviewed 25 November 2013

Hotels need to have elevators when there are multiple floors. Carrying our heavy luggage up (and down) the stairs is not fun. Continental breakfast provided, they even have a waffle maker. No amenities though which is unfortunate considering all the other hotels in the area have big signs saying they have. Nonetheless, we did have a pleasure stay here. It was nice that we had fridge and microwave in the rooms and a nice TV. I do like the location of it, close to the highway and close to the mall.

  • Stayed: November 2013, travelled on business
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Thank baritonekeith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greta D, General Manager at Comfort Inn East, responded to this reviewResponded 27 November 2013

Dear Baritonekeith

I would like to thank you for the taking the time to write a review of our hotel after your recent stay and we thank you for raising both the positive and constructive comments.

We take all comments seriously and strive to make our property better with each stay, hence the reason we have just competef a comprehensive 100% renovation project on the entire property, unfortunately, an elevator was not part of that scope. We do offer a 100% smoke Free environment and full hot breakfast is included.

Due to our great location, we hope you give us the privilege of hosting you again during your future visits to Moncton.

Take Care

Greta Lynn Drapeau

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Reviewed 2 October 2013

We had a wonderful stay at this newly renovated property. The staff at this property are wonderful. The great thing about this property is that its close to the highway and not right down town and very close to the Casino.
The lady that does the breakfast in the morning is a wonderful asset to this company and made our morning a great start!!!

  • Stayed: August 2013, travelled as a couple
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Thank NSAdventureSeekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greta D, General Manager at Comfort Inn East, responded to this reviewResponded 27 November 2013

Dear DeanaJohn

It truly was a pleasure for us to read your review and we feel as if you summed up our property perfectly. We are thrilled that you enjoyed our newly renovated property.

We appreciate the positive feedback and our breakfast, who prides herself on her guest interaction, will be estatic that she made such a positive impact on you. I certainly know how fortunate I am to have her work with me and my team.

We hope you are back to Moncton in the near future and that we have the privilege of you staying with us again.

Sincerely,

Greta Lynn Drapeau

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Reviewed 9 September 2013

The Comfort Inn is very close to the highway and close to downtown. Our room had two queen beds and were comfortable. We were surprised that we could hear any noise from the traffic at night. The room had a small refrig and microwave. We enjoyed our stay.

  • Stayed: August 2013, travelled as a couple
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Thank bowfalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greta D, General Manager at Comfort Inn East, responded to this reviewResponded 10 September 2013

Thank you for your recommendation of the Comfort Inn Moncton East, we are always delighted that you enjoyed your stay and we are happy to hear that you would return on your next trip to Moncton.

We will look forward to welcoming you back. Our hotel is truly "All New Just for You".

Take care and have a great day,

Greta Lynn Drapeau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn East

Address: 20 Maplewood Dr, Moncton, New Brunswick E1A 6P9, Canada
Phone Number:
Region: Canada > New Brunswick > Moncton
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #14 of 30 Hotels in Moncton
Price Range: £61 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn East 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Comfort Inn Moncton East has a newly renovated lobby area, all bedrooms including carpet, vinyl, drapes, bedding, 32inch LCD flat screen TVs & new vanity and tile in the bathrooms. Relax in our new breakfast room & enjoy our complimentary hot breakfast. This hotel is 100% Smoke Free. Located off Highway 15, Comfort Inn Moncton East is within 7 kilometers of the Moncton International Airport, Caledonia & Dieppe Industrial Parks and Moncton Coliseum. We are pleased to offer free WiFi and free parking. All guest rooms have fridges and microwaves. Stay in Comfort with us to see why the smartest travel plans begin with our Moncton East/Dieppe hotel. ... more   less 
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Also Known As:
Comfort Inn Moncton
Moncton Comfort Inn
Comfort Inn East Moncton, Canada - New Brunswick

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