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“Great room and nice amenities”

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Best Western Plus Moncton
Ranked #9 of 30 Hotels in Moncton
Certificate of Excellence
Reviewed 4 June 2014

Stayed for one night when in town for a meeting. The room was very comfortable and large with a king size bed. The sheets were clean and crisp and the mattress was comfortable. The check in was quick and the clerk even made sure we were registered for an ongoing promotion. The hotel has a small fitness room with treadmill, elliptical, stationary bike and weight machine. The pool was a good size although quite shallow. It was advertised to be heated, but it didn't feel that warm. The included breakfast was very good with lots of eggs, sausages, pancakes, cereals, bagels, toast and pastries. All was good and regularly replenished. The hotel was very busy with the parking lot almost full, however, it was very quiet in the hotel and there was not much outside noise from the highway we were overlooking. It was a great stay and I would not hesitate to return if passing through the area.

  • Stayed: June 2014, travelled as a couple
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1  Thank Katrina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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271 - 277 of 416 reviews

Reviewed 2 June 2014

This BW did not meet the usual standards of BW Plus hotels. The primary issue was the cleanliness of the room. It smelled a bit musty/smokey and there was gross stain that looked like bodily fluids on the decorative cover at the end of the bed. The sheets and coverlet were clean, however -- and the shower was a nice shower -- although there was someone's hair on the bathroom floor. The breakfast was fine -- what should be hot, was hot; what should be cold was cold. And the location was fine.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghislaine V, General Manager at Best Western Plus Moncton, responded to this reviewResponded 3 June 2014

Dear Karen L

Thank you for taking the time to give us your comments and giving us the opportunity to reassess our housekeeping quality assurance system.

You were promised a clean room. We did not live up that promise. I can understand your disappointment.

Guest satisfaction is very important to us. To accomplish that goal, we have made several changes to the way in which our guest rooms are cleaned and inspected before being rented to each guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

I stayed at the Best Western Moncton for a conference. It was the overflow hotel from the Ramada nearby. It was very close to the conference so it wasn't inconvenient to stay there. The lobby does have the strong smell of chlorine from the pool so if you dont like that, heads up. The stairways smelled like perfume but it was not overwhelming and quite nice.

The rooms were very clean and quiet with a large flat screen TV. The beds were very comfortable with many pillows and an extra blanket in the dresser if you need it. Lots of room in the bathroom and I liked the full length mirror on the door for getting ready.

My room was always nicely put together when I got back to the hotel each day.

I did not try the breakfast so I cannot vouch for it. The staff here were always very friendly, smiling, and willing to help out where they can.

Room Tip: Rooms next to the stairwells may experience some noise. If you are a light sleeper I would let them...
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  • Stayed: May 2014, travelled on business
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Thank mvdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghislaine V, General Manager at Best Western Plus Moncton, responded to this reviewResponded 3 June 2014

Thank you for taking the time to write such a nice review, We are glad you enjoyed your stay and hope to see you again in the near future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

I had a very negative experience because the pull out mattress was not very new, clean looking and had no support at all. My back and neck were jabbed by the metal frame and I ended up with sore back and neck sprain. The response of the night desk clerk was negative and dismissive and after threatening a call to corporate BW he put me in a disabled room for the night. My problem was that he thought I was being too fussy, and that the mattresses were fine. They were horrible and no human should sleep on one. They should have been replaced long ago

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Rocco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

The hotel was conveniently located, quiet and provided nice accommodations at a good value. I only had 24 hours in New Brunswick, and it's in a great spot for anyone planning to continue to Nova Scotia.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Best Western
Thank TrvlboundWriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

I stayed in the hotel for a business trip. hotel staff was very helpful, room was clean and got a free upgrade to a suite very nice. breakfast was ok. location is good, however if you drive to far you will miss the entrance

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

Good Hotel but was missing mini fridge. Bed was comfortable but TV didn't have many channels. would stay at this hotel again if it had a mini fridge. Breakfast was good and did enjoy my say overall. Was able to watch hockey games. Employees were friendly and hospitable. Since there is no restaurant, I couldn't keep my food in the fridge.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Moncton

Address: 300 Lewisville Rd, Moncton, New Brunswick E1A 5Y4, Canada
Phone Number:
Region: Canada > New Brunswick > Moncton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Moncton
#7 Romantic Hotel in Moncton
Price Range: £86 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Moncton 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Built in 2003 ... more   less 
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Also Known As:
Best Western Plus Moncton Hotel Moncton
Best Western Moncton
Moncton Best Western
Best Western Plus Moncton Canada - New Brunswick

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