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“Nice rooms, nice breakfast.”

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Best Western Plus Saint John Hotel & Suites
Ranked #3 of 19 Hotels in Saint John
Certificate of Excellence
GreenLeadersBronze level
Reviewed 24 October 2011

This place is a typical chain hotel. It's new, which is nice since the rooms are all in great condition.

We had no issues with checkin or checkout. It was nice to have a hot breakfast option for a change. It wasn't perfectly hot when we got there, but that's likely because we were there 20 minutes before breakfast was set to finish.

I wouldn't say this place is anything out of the ordinary, but it is certainly up to the standards I would expect from this type of property.

  • Stayed: October 2011, travelled with friends
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2  Thank CaperGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSsaintjohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 28 November 2011

Thank you for taking the time to write your review. We are happy to hear that you enjoyed your stay with us, and we appreciate the details of your stay in order to continue improving our services in the future. We hope you will stay with us again should you be in Saint John!

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405 - 411 of 463 reviews

Reviewed 17 October 2011

Good clean room, comfortable bed.......nice friendly staff
A Boston Pizza one block away.
Good location off the highway.

Room Tip: from my understanding all rooms are the same, very good.
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  • Stayed: September 2011, travelled as a couple
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1  Thank happy181789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSsaintjohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 19 October 2011

Thank you for taking the time to write a review for our hotel. We are happy to hear that you have enjoyed your stay and found it comfortable. Have a wonderful day.

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Reviewed 4 October 2011

I was sent to Saint John for a project that has lasted for over a year, in that time I spent my time in the lobby talking to all of the great staff, each with a different story to tell. Everyone there was kind, friendly and just plain nice. I got to know each one as a person.The room I was in was the family suite, nice and large, two lcds and wirelss internet. The pool I found was kind of cold but no matter it was nice. This hotel when I was there, I noticed that they are mainly for workers whom are working abroad but this was during the week, on the weekend it was bus tours and teams which all were handled with professionalism and kind smiles. It is a young hotel as far as saint john is concerned but it has a ton of room to grow into becoming one of the better places to stay while in saint john. The location of this hotel is also good if you are just into simple shopping and don't need cliche shops, I tend to be towards the simple shops, like walmart and sobey's which are right next door also Boston pizza right up the street.
I would recommend any one stopping through to stay here and see what they have to offer.
Cheers
Jody Meyer

Room Tip: Suites facing the trailer park, nice and quiet.
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  • Stayed: August 2011, travelled on business
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2  Thank Jody M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSsaintjohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 19 October 2011

Dear Jody, thank you very much for your review and I just want to say that all of our staff here at the BEST WESTERN PLUS Saint John truly enjoyed hosting you for over a year, miss having you here and were very excited to hear from you! You were a wonderful guest! Thank you for all the stories you have shared, and memories (it gives us smiles). We all wish you the very best in life, and hope that everything is going well with you and your family. The staff are wondering how you are. We hope to see you again in the near future and that you are enjoying your new life. All the best to you.

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Reviewed 12 September 2011

I was travelling with a large dog to meet a friend who lives nearby. Saint John and area had a massive power outage just as I checked in and while they were not quite sure what to do they were very helpful. They even phoned restauarants in the area to be sure who was open and had still had electricity. It was the same throughout my stay --- they went out of their way to get answers to my questions.
All the pet rooms are on the main floor and they put us right beside an exit doo when I called before hand to ask.
They are surronded by malls with restauarants and other stores.
The breakfast room was busy but they kept it well stocked even when every table was occupied.
Saint John is not a huge city but it is easy to get to the main highway (5 minutes or less).
Only "complaint" is tha tthe hotel contruction does not prevent you hearing if the poepl upstairs are doing a track meet to get out the room at 6:30 AM as happened one morning.

Room Tip: Phone the hotel ahead to get the best main floor rooms.
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  • Stayed: September 2011, travelled solo
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2  Thank Pegger45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSsaintjohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 14 September 2011

Thank you for taking the time for such a detailed review. We are also very appreciative of your patience and understanding during the major power outage. This event was a first of its kind for us, and we certainly look forward to having a better program next time to serve you better. Your feedback regarding the noise will be noted to our staff so that we can make this aware to guests that are situated on the groundfloor by the stairs in the future. I am really happy to hear that the staff were friendly and courteous to you, and our guests and we will strive to continue to make your stay a pleasant one in the future as well. Thank you again for your review and it was a pleasure having you with us. Best regards, Jasmine Mosher

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Reviewed 12 September 2011

Stayed at this hotel for 1 night in August 2011. The hotel is new probably only a couple of years old. The rooms were nice and it's located across the street from places to eat and shopping malls. There was lots of room to park the car. The only bad thing I can think of is the pool is very small and boring.

  • Stayed: August 2011, travelled as a couple
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1  Thank TiggerPEI_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSsaintjohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 14 September 2011

Thank you for submitting your review. We are happy to hear that the location was convenient for your needs, and the parking was easy for you. We also appreciate your feedback on our pool, and perhaps this is something we could work on by adding extra features such as music or decor... This is a good feedback and we will work on this. Thank you again for your review! Sincerely, Jasmine Mosher

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Reviewed 26 August 2011

I was very happy with the Hotel . Large clean bed , Clean comfortable room , Good Internet , Variety of TV channels to watch . Loved the pool and the pool area the pool furniture was modern looking . Quiet area. Breakfast was hot and had a good choice of food . It even had a fridge and microwave . Handy to Walmart and other shopping .
If I am Saint John I will stay here again .

  • Stayed: August 2011, travelled as a couple
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3  Thank Dartres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSsaintjohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 31 August 2011

Thank you for submitting your review for our hotel. We are very happy to hear that you enjoyed your stay with us, and look forward to upkeeping our customer service and cleanliness in order to serve you to the best of our abilities. Great feedback such as yours really encourages our staff to do their best, and any feedback on what we can improve on helps us to do better next time, so thank you again for your time in submitting a review. Best regards, Jasmine Mosher

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Reviewed 24 August 2011

We booked this hotel last minute through another website, and we were happy. It's just like the other new Best Westerns in Atlantic Canada, the location is in the middle of a bunch of stores. It was nice to just be able to walk from the hotel and go shopping. If we go back to Saint John we will be staying here again. Breakfast was very packed, they should maybe add a few more tables or even just have a larger breakfast area.

  • Stayed: July 2011, travelled with family
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2  Thank JCDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSsaintjohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 31 August 2011

Thank you for submitting your review. We are happy to hear that the location was convenient for your shopping needs, and that our front desk staff made your stay very enjoyable. We understand that the breakfast room was very full for you, and that adding more tables could be an improvement for a better stay in the future. We will add it to our to-do list since I do agree that in the summer time, the breakfast room gets very crowded sometimes. Thank you again for your input and hope you have a great day! Yours sincerely, Jasmine Mosher

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Additional Information about Best Western Plus Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Region: Canada > New Brunswick > Saint John
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Saint John
#2 Romantic Hotel in Saint John
#3 Family Hotel in Saint John
#3 Business Hotel in Saint John
Price Range: £66 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Saint John Hotel & Suites 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Saint John Hotel & Suites! This beautiful, new hotel is within convenient walking distance to shopping, restaurants & a movie theatre, and has 77 rooms to choose from, including whirlpool rooms and suites. Guests will enjoy complimentary hot breakfast, parking and Wi-Fi, as well as a mini-fridge and 42" LED TVs in all rooms. Facilities include an indoor heated pool, fitness centre, a 24hr business centre and 3 meeting rooms. Earn airline miles or points towards free stays by enrolling in BW Rewards for free! ... more   less 
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Also Known As:
Best Western Plus Saint John Hotel Saint John
Best Western Plus Saint John Hotel And Suites
Best Western Saint John
Saint John Best Western
Best Western Plus Saint John Hotel & Suites New Brunswick

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