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“friendly, helpful owner”
Review of Regent Motel

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Regent Motel
Ranked #11 of 19 Hotels in Saint John
Reviewed 18 August 2014

My husband, son and I stayed at the Regent Motel on route to North Conway, USA and my husband left his iPhone case behind. I contacted the owner who mailed us the phone case and also called us to follow up that we received it. Great customer service and would recommended staying here on your travels.

  • Stayed: August 2014, travelled with family
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Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 24 reviews

Reviewed 26 July 2014

Very nice owner. Cheap & Best Living at clean and calm place with all amenities. You can have free internet facility and coffee at Motel. You can also purchase pops and cigarettes on payment at the motel I will again visit in August 14.

Room Tip: Rooms on west side are very clean and quieter.
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  • Stayed: February 2014, travelled with family
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1  Thank Bal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Very run-down, dirty mats, melted lamp shades, moldy bathroom with holes in the walls, lumpy beds with broken springs and a really loud fridge. Any money is too much for this room (no. 3). The 1 star is for the unprofessional but friendly desk person. We're well travelled, used to very basic lodging and not difficult, but would sleep in the car before going back there.

Stayed: July 2014, travelled as a couple
1  Thank CJ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

The room I stayed in was small, but really all I needed. It had a flat screen tv, free wifi, fridge and microwave. Everything was very clean and tidy! I usually always pick my motels off tripadvisor and gave few thoughts when I came across this one after reading the comments I probably would have avoided it. BUT I'm glad I didn't!

  • Stayed: May 2014, travelled solo
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1  Thank Rachelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

As we were traveling on a budget and with pets and needed to stay for a couple of nights in Saint John we were looking for a reasonably priced place to stay. Regent Motel fit our requirements and we were exceedingly satisfied with the service. Although the rooms are dated, as had been mentioned in the reviews we read, ours was definitely clean and the beds provided a comfortable nights sleep. The availability of a fridge, microwave and wireless in our room was a bonus. Owner besides being a genuinely friendly and accommodating person, is a fountain of knowledge about places to see and eat and did a great job at making our stay a very good experience. Would definitely stay here and again and would recommend it to friends.

  • Stayed: August 2013, travelled with family
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3  Thank Katherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

I was sceptical upon check in as the reviews were fairly mixed. We were checked in by a very friendly man, who couldn't do enough for us over our few days stay, he printed out directions for us, helped us find places and advised us on different places to visit and genuinely seemed interested in our days out. The motel room itself was fine, clean and tidy, bed sheets and bathroom were clean, which was good. We had a pleasant stay. You get what you pay for.

  • Stayed: March 2014, travelled as a couple
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2  Thank Marg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

My wife and I spent one night here on Sept. 19, 2013 in a "superior" room that had a 2-star Priceline rating (room # 2 or 3, sorry I can't remember which). Our room was clean, and the refrigerator, microwave, TV, toilet, and shower all worked fine. The room was "adequate" for a one-night stay, but there were a number of items that, in this reviewer's opinion, turn this into a Priceline 1-star rather than 2-star rating:
-- There was a floor lamp that fell apart when moved slightly
-- The toilet base was supported on a wood plank (the toilet worked fine, but we were fearful that some strange bug might crawl out)
-- The toilet paper holder wouldn't turn to unroll the paper (a second used roll was placed on top of it)
-- Bath towels and washcloths were thread bare
--There was a soiled bath towel, presumably from a previous guest, hanging on the back of the bathroom door (this can happen in the best of lodges, but still worth noting when this happens)
-- The Priceline site noted "Featuring views of the Bay of Fundy," and that is technically correct if one uses lawyer-speak, but extremely misleading because the Bay is about five miles away and you can get only a partial view of the water over the tree tops, if you stand on the street next to the motel.
-- The Priceline site also noted "breakfast buffet" as an amenity, but we asked the friendly desk clear about this and he said that they don't offer breakfasts this time of year--but upon our careful inspection, the Priceline site did not actually refer to this as a "free breakfast buffet," so this is perhaps only another example of misleading, yet not technically illegal, information.
-- No smoke detector, even though there was a spot where it appears there used to be one

In general, the room's run-down appearance suggests that repairs/improvements have been neglected over a long period of time. I would guess this motel has been here for more than 50 years, and will at least give credit to the owners in trying to keep the rooms clean for their guests: but the "superior" room was surely not worth the $75 we paid, particularly given that we were traveling in the off-season! By all means, feel comfort in staying here, but don't expect more than a Priceline 1-star quality.

Room Tip: Ask to see the room, before checking in, and be sure to check that the bathroom is not only clean bu...
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  • Stayed: September 2013, travelled as a couple
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1  Thank KenC_1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regent Motel

Address: 2121 Ocean West Way, Saint John, New Brunswick E2M 5H6, Canada
Region: Canada > New Brunswick > Saint John
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #11 of 19 Hotels in Saint John
Price Range: £39 - £46 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regent Motel 2*
Number of rooms: 18
Official Description (provided by the hotel):
Regent Motel has rooms to accommodate almost any size families or travelling groups. This family owned and operated business offers comfortable, affordable accommodation, free wireless internet, and much more. Motel is just few minute's drive off exit 114 and exit 96 when coming off from highway 1 and 7, respectively and ten minutes from uptown Saint John. ... more   less 
Reservation Options:
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Also Known As:
Regent Motel Saint John, New Brunswick

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