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“Not a great stay”
Review of Chateau Saint John

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Chateau Saint John
Ranked #1 of 19 Hotels in Saint John
Certificate of Excellence
Reviewed 9 August 2014

We were a bit disappointed by our stay. The hotel is not situated in the downtown area, so we had to drive to wherever we were going. The value for the money was not there. Continental breakfast plus scrambled eggs was set up in a disorganized fashion and not very conducive to easy self-serve, constantly having to reach around other guests. We turned off the A/C and opened windows, but still the A/C went on every 15 minutes or so. When we said something at the desk the next morning, they said it does that so it doesn't freeze. (Not likely to freeze in the middle of summer!) Next time we will find somewhere else.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank drmcdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 - 280 of 582 reviews

Reviewed 9 August 2014

We stayed here twice on our trip - once on the way into Atlantic Canada and once on the way out. For $120 or so per night, it was really great for the price. Breakfast was decent but nothing special (lots of options but average quality). Really happy about underground parking and the safety and peace of mind that it brought as we were on motorcycles. For the price, I was impressed overall.

Only two negatives that I can think of: The hair dryer didn't work and in fact had some dangerous mechanical/electrical issues, and the pay per view movies were $20 each which I think is a little excessive.

Room Tip: Both rooms we stayed in were quiet. I'd stay away from elevators as a general rule. The 7th floo...
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Luke R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

Good location, and great breakfast. Most hotels in Saint John were a bit tired and old. This hotel was new and clean. Just off the highway closer to center of town. About 10 mins from Ferry to Digby NS.

Bit of a break in price buy booking with Priceline.com

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
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1  Thank World_Traveller084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

Based on other reviews we had high expectations. But when we arrived, Our room was dirty and the garbage had not been removed. Front desk staff were rude and unhelpful. We were sorry we wasted our money here when there are many nicer hotels in St. John.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ytic99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

Stayed in one of the presidential suites the night of my wedding! The staff were amazing. Best hotel I have stayed in by far. Huge Room, clean, lots of light.. it greatly exceeded my expectations for 150 a night!! The next closest honeymoon suite at a "up scale" hotel was 550$. We checked in late, as it was my wedding night and they graciously gave us until 2pm the next day :)

  • Stayed: September 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jess L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014 via mobile

My family and I stayed at the hotel in June 2014 for about 4 nights. The rooms were big and clean and we had a nice view of the city. The hotel did not have many amenities but it was very nice and comfortable. Especially for $119 a night including a basic complimentary breakfast. We are definitely going back.

Stayed: June 2014
Thank RickM-etal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We pulled into the Chateau on the last minute hopes of finding a spot for the night and were
delighted by the friendly staff, clean and comfy room and free breakfast in the morning. Using TripAdvisor for this selection I can say we were NOT DISAPPOINTED!!!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Jodie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau Saint John

Address: 369 Rockland Rd, Saint John, New Brunswick E2K 3W3, Canada
Phone Number:
Region: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Saint John
#1 Business Hotel in Saint John
#1 Family Hotel in Saint John
Price Range: £90 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Saint John 3*
Number of rooms: 112
Official Description (provided by the hotel):
Whether you're travelling for business or pleasure, we are confident you'll agree that Chateau Saint John - Hotel & Suites exceeds the standard of excellence in Atlantic Canada. We are conveniently located downtown Saint John, N.B. (Exit 123) and across from the Harbour Station arena. Designed with travellers in mind, Chateau Saint John - Hotel & Suites has raised the bar on quality, service and comfort. Situated only minutes from the famous Reversing Falls and City Market, the hotel pays tribute to Saint John's long and illustrious history (oldest incorporated city in Canada), through its unique decor. Combining the essence of yesterday with the technology of today. Chateau Saint John delivers an unforgettable experience and ambiance. Chateau Saint John - Hotel & Suites wants every guest to feel like he or she is our most important guest. No effort will be spared by our friendly and helpful staff to ensure all your needs and expectations are exceeded. Make your next visit to Saint John unforgettable! ... more   less 
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Also Known As:
Chateau Saint John Hotel Saint John
Chateau Saint John New Brunswick

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