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“Everything we wanted in a hotel”
Review of Chateau Saint John

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Chateau Saint John
Ranked #1 of 20 Hotels in Saint John
Certificate of Excellence
Halifax
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Everything we wanted in a hotel”
Reviewed 21 August 2010

The rooms were amazing! The free continental breakfast had a great selection of food for all palates. The staff were wonderful and friendly. We had no complaints.

  • Stayed August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haligurly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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553 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Gold Coast, Australia
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 August 2010

I am currently on a drive around Maine and New Brunswick. This hotel is so good I decided to stay a second night and slightly change my plans. It is a 5/5 4 Star hotel, rates were very good considering the standard of the hotel and the rates of the other hotels around.

Big flatscreen. Great bathroom. Beds are so comfy. Plently of extra pillow. Fridge. Plenty of parking out the front.

My only complaint would be the cold cold airconditioning in the hotel....maybe thats just a Canadian thing.

You cant go wrong with this place. I am currently staying at the hotel.

  • Stayed August 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozdunkeroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zürich
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 11 August 2010

The architecture of the hotel from the outside is quite strange with those funny towers. Inside and the rooms are typical business hotel style but it is ok. The rooms are very spacious (unfortuately with carpet) and the bathroom has a good running shower. The price/quality is really good. The service is extremely friendly and helpful. There are plenty of parking spaces. The location is a little bit outside the "historic center" and a car is definitly an advantage. However it is only a short ride to the center, ferry station and the biggest attraction of St. John - the reversing falls.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CEALO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 August 2010

We moved a large group into this hotel from another on very short notice and the staff at the chateau were very helpful for our entire stay of nine days. They printed up direction for restaurants take out menus locations etc. We found all the staff from the barkeeps to the housekeeping very professional and helpful. The hotel was very busy but they always found time for any question or request we had.

  • Stayed August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Queenb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 July 2010

My wife and I were pleasantly surprised with the Chateau Saint John. Another reviewed mentioned feeling like you were in a luxery hotel for only a mid-range hotel price, which we very much agree with. Rooms were impecable, the breakfast in the morning was very good, and most importanly, the service was great from all employees that we encountered.

We were very impressed with one gentleman in particular. We had an issue with our toilet plugging (oops!) and called the front desk to see if they could help us. They sent up a gentleman with a plunger, who was more than courteous in this somewhat embarrasing situation. We got to talking, and we had mentioned that we were going to be going to the Hopewell Rocks the next day. He had asked if we knew how to get there, and if we knew when the tides were coming in. We said we weren't going to check it out until later. He then left (and fixed the toilet) and then we left to walk around downtown. (The hotel is close enough to do that) When we returned, a couple of hours later, we found some papers under our door that he had printed off the Internet with directions to the Hopewell Rocks, the tide times, and a page or two about the attraction. We were so impressed that he took the initative to do this without us asking! I wish I could remember his name, but he had just moved in from Calgary, where he used to work the Delta Bow Valley hotel. (I hope the mgmt of the hotel read this and can recoginze him based on that!)

Overall, a great hotel stay. The only downside is that it is not downtown, and while you can walk downtown, it is a bit of a hike. If that doesn't matter to you, then I definately recommend this hotel.

  • Stayed June 2010, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kev_N_Tan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2010

Great experience. . Very spacious room, the bathroom is very big, the whole room is very well decorated. We really liked the light on top of the flush. Partner can get up go to the bathroom without waking the other one, doesn 't light up the whole bedroom.
Continental breakfast very nice. (lots to eat)
Staff is great they went out of there way to help, from registration desk to Manager, very appreciated! Best place to stay in Saint John. Easy access to highway.

will go again!

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Osoin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint John, Canada
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 May 2010

Stayed at this hotel, it is new and the room was very, very nice. There was a fridge to use, and a large flat screen tv, the bathroom was very nice, very luxurious. The room was a good size.

Stayed March 2010, travelled on business
Helpful?
1 Thank letsbefriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau Saint John

Property: Chateau Saint John
Address: 369 Rockland Rd, Saint John, New Brunswick E2K 3W3, Canada
Phone Number:
Region: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Saint John
#1 Romantic Hotel in Saint John
#1 Business Hotel in Saint John
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chateau Saint John 3*
Number of rooms: 112
Official Description (provided by the hotel):
Whether you're travelling for business or pleasure, we are confident you'll agree that Chateau Saint John - Hotel & Suites exceeds the standard of excellence in Atlantic Canada. We are conveniently located downtown Saint John, N.B. (Exit 123) and across from the Harbour Station arena. Designed with travellers in mind, Chateau Saint John - Hotel & Suites has raised the bar on quality, service and comfort. Situated only minutes from the famous Reversing Falls and City Market, the hotel pays tribute to Saint John's long and illustrious history (oldest incorporated city in Canada), through its unique decor. Combining the essence of yesterday with the technology of today. Chateau Saint John delivers an unforgettable experience and ambiance. Chateau Saint John - Hotel & Suites wants every guest to feel like he or she is our most important guest. No effort will be spared by our friendly and helpful staff to ensure all your needs and expectations are exceeded. Make your next visit to Saint John unforgettable! ... more   less 
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Also Known As:
Chateau Saint John Hotel Saint John
Chateau Saint John New Brunswick

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