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“Excellent value, heating/AC needs upgrading”

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Holiday Inn Express & Suites - Saint John
Ranked #3 of 19 Hotels in Saint John
Certificate of Excellence
GreenLeadersSilver level
Reviewed 28 April 2009

I stayed for 2 nights at this nice hotel and was enchanted by the service they provide. The room and bed were extremely comfortable, TV and programs great. The only problem is the heating/AC equipment, that needs constant adjustment and makes a lot of noise. Should they fix this - changing the equipment will be necessary - then the hotel will really be a perfect & valuable stay in St. John.

  • Stayed: April 2009, travelled on business
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Thank DKanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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382 - 388 of 419 reviews

Reviewed 1 March 2009

I don't think that there was anything that we didn't like about this hotel. Extra touches everywhere.

  • Stayed: February 2009, travelled with family
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Thank MamaMacNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2009

I come to this hotel on a monthly basis. I have allways been satisfied, unlike other places I stayed before. From the desk clerks to the maids, everyone is polite and collaborative. Most rooms have little fridges and some have a microwave too. My room on this stay was spotless (like usual) and appeared almost new. This hotel definitily deserves something higher than a 2 star rating (at least a 3 or a 4). Pool is warm and clean. I recommend.

  • Stayed: February 2009, travelled on business
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Thank SlyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2008

We spent one night in this hotel on our way up to PEI.

The welcome was very friendly and professional. They don't have a restaurant, but helped us find a chinese restaurant that delivered to our room.

The room was large, clean, with a very comfortable bed, a large TV and an internet connection.

They serve a continental breakfast featuring hot and cold dishes of good quality.

For the price, one of the best hotels I stayed in during our trip.

  • Stayed: September 2008, travelled as a couple
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Thank deeml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2008

I booked this hotel after reading reviews on tripadvisor. Hotel was in great location and was near downtown Saint John. Room was nice and bathroom was good. I was suprised with my welcome letter on my first night, they put some chocolates, M&Ms, Crispers and a bottle water for me. This is a first for a Holiday Inn for me. The staff was friendly, only draw back is sometimes front parking is all full and you need to park downstairs which can be a little sketchy because of scrubby bar with some drunks standing around downstairs.

Stayed: August 2008
Thank NelNel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2008

We stayed here for one night with a voucher that was purchased at a charity auction and when we checked in they gave us a free upgrade to a King size room.
The room was beautiful, just recently redone, new furniture. I'm not sure what the other rooms were like but ours was a suite with a separate sitting room and kitchenette. Also we loved the new pillows they have labelled either firm or soft, a very thoughtful touch.
A great place to stay, we now try to stay at Holiday Inn Express whenever we can.

  • Stayed: January 2008, travelled as a couple
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Thank Phin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2008

The staff was very friendly and helpful. They were quick to suggest places to go and provided directions. The room was clean, warm and fresh. There was very little noise from outside which was impressive since it was quite busy in that part of the city. The hotel was close to shopping malls. There wasn't a lot of parking available. The breakfast was quite good, a contenential buffet. The cinnoman roles were delicious.

  • Stayed: September 2007, travelled with friends
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Thank CaperD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Region: Canada > New Brunswick > Saint John
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Saint John
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
Price Range: £82 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
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Also Known As:
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Express And Suites - Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick

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