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“Hotel looks tired.” 2 of 5 bubbles
Review of Canadas Best Value Inn - Saint John

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Canadas Best Value Inn - Saint John
Ranked #11 of 19 Hotels in Saint John
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Hotel looks tired.”
2 of 5 bubbles Reviewed 26 October 2013 via mobile

I stayed here sing because the Hilton was sold out of our corporate rate. The staff were amazing, and helped me out with a couple of issues I had not related to the hotel. However, the greatest staff on earth couldn't help thus place out. The tiling in the bathroom was chipped and broken and the flooring was perhaps original to the hotel, very dated and in poor condition. The furnishings were scraped and in very poor condition. Then the bed....perhaps original to the hotel as well, was a king sized and was so saggy it was pathetic. The line I was given was that the free hot breakfast makes up for any hotel short comings...it was fine, but you have 1 choice on the menu, including only one beverage - so if you want a coffee and juice, there's a charge. Granted the hotel is very dated, but improving the amenities like having a bar and restaurant that is open past 9 pm, and a fresh hot buffet breakfast included with the rate might help. I will avoid coming back, if the corporate rare is not available at the Hilton, maybe I'll look for a hostile.....

Stayed October 2013, travelled on business
Helpful?
Thank Cliff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 reviews from our community

Traveller rating
    83
    58
    64
    43
    54
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Halifax, Canada
1 review
5 of 5 bubbles Reviewed 23 October 2013

I just spent the weekend here, and I have to say, I was impressed with this hotel. The lobby are is clean and bright and vey welcoming. The staff member was very friendly upon check in and quite helpful in answering any questions I had. My room was clean, and the bed had new bedding. I had a great sleep. In the morning the hotel offered a free mad to order breakfast which was FABULOUS!! I will definitely be back-as will the group of friends that stayed here.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guelph, Canada
1 review
5 of 5 bubbles Reviewed 23 October 2013

I recently stayed at this hotel. I was meeting friends for a reunion. The hotel was very nice and clean. Staff were friendly. Room was clean, bright, had a new flat screen TV and the bed had new bedding was so comfy!! I had a great view. The hotel offers free made to order breakfast which was a pleasant surprise. Service in the hotels restaurant was great. All in all my stay was a great one!! Would definitely recommend this hotel--GREAT PRICE!!

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tristan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 21 October 2013

We stayed at HJ in Saint John for one night while touring the East Coast. Price was more or less reasonable in comparison to other hotels however the hotel is in bad need of renovations. All furniture is tired, to the point it is now retro in style, banged up and scratched. Carpets were not only old but dirty, baseboards with water marks, peeling paint etc etc. fixtures I n bathroom appeared to be the original, seemingly management is trying to squeeze every last penny out of the place before refurbishing. Location is convenient with a view of the harbor and walking distance (1 km) to shopping. For breakfast a choice of options are available and it was quite good and included in the room. Service was fine. Overall very average.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank jgw52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, Canada
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 19 October 2013

Hotel overlooks the Harbour. Good location. Rooms were shabby and worn, but very clean. Had a pool but it was always full of young kids. Staff was very friendly . Wifi worked well. Included breakfast from the restaurant, your choice several options from the regular menu.

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnAns99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed 17 October 2013

Biggest surprise here was the included breakfast - I did not have high expectations, but it was absolutely fabulous! Really good eggs, bacon, fresh juice and whatever else you felt like.

The front desk staff were super nice as well.

Rooms were OK, a little shabby, but clean. View from the hotel over the bridge to the town was nice.

Overall, for the price of the hotel, it did it's job and the front desk staff + the breakfast were added kickers.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kylie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 October 2013

Spending 5 nights in this hotel certainly gives me the opportunity to give a full review.

I spent the time with my mother. The lobby is simple yet nice and I was very pleased to find out about free breakfast. There were 11 choices you could get for free and then others that you would have to pay for. However, if you have dietary restrictions, there is very little you can have and after so many mornings, you fid the free breakfast to be repetitive as the menu never changes.

I slept well in the beds however, you could see that the bed was very lumpy as the sheets could not lay flat.

Also, the cleaning ladies sometimes did not replace everything like shampoos or soaps. So we found ourselves using soaps down to the last stubs.

One plus side is that it is a 15 minute walk to Uptown, Saint John.

Overall, there was nothing overly special about the hotel but it's comfortable enough for someone needing an affordable place to stay.

Room Tip: I stayed on the fifth floor which was great. You had a wonderful view of the ocean and ports. Very b...
See more room tips
  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Giselle Tucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canadas Best Value Inn - Saint John

Property: Canadas Best Value Inn - Saint John
Address: 10 Portland St, Saint John, New Brunswick E2K 4H8, Canada
Phone Number:
Region: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 19 Hotels in Saint John
Price Range (Based on Average Rates): £
Hotel Class:3 star — Canadas Best Value Inn - Saint John 3*
Number of rooms: 133
Official Description (provided by the hotel):
Discover the historic port city of Saint John and all it has to offer while staying at the Canadas Best Value Inn Saint John, the best choice for business and leisure travelers alike. Ideally situated only a few kilometers from Fort Howe and downtown Saint John, our hotel is conveniently located off the Saint John Throughway and Main Street on Portland Street. Key local attractions include the New Brunswick Museum, Reversing Falls, and Carleton Martello Tower National Historic Park. Our knowledgeable and helpful staff can recommend what best suits your travel itinerary. Our property offers an array of modern amenities including an ATM, business area, multi-lingual staff, meeting facilities, newsstand in lobby, picnic table, and guest laundry facility. Pets are welcomed, restrictions and charges may apply. Start your work or sightseeing day in fine form with free full breakfast. After a day of sightseeing, guests can relax in our indoor heated pool and Jacuzzi, or enjoy a meal or a drink at the Vegas Bar and Grill, our on-site eatery. Each of our 131 guest rooms feature home luxuries such as free Wi-Fi, microwave, mini-fridge, hairdryer, coffeemaker, 32 inch flat panel cable TV, iron, ironing board, desk with lamp, table with chairs, and clock radio. Canadas Best Value Inn Saint John is your best choice within Canada's "Original City". We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Fredericton or Nova Scotia. At Canadas Best Value Inn Saint John our goal is to provide our guests a great experience, not just a place to stay. At Canadas Best Value Inn Saint John, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Howard Johnson Fort Howe Plaza Hotel Saint John
Fort Howe Saint John
Canadas Best Value Inn - Saint John New Brunswick

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