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All reviewsroom was cleanon site restaurantnice poolpool and hot tubbit datedcruise shipfridge and microwaveforthowesupperhospitalnbwaterfrontjohn
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Reviewed 14 September 2017

No problem with early check in. The hotel was clean & comfortable. Only one restaurant, although it advertises three. Free breakfast was made to order which was great! Pool had just re opened after remodelling, guys still in there working, but we were allowed to swim.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
Thank mathieuc627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Thank you for your review. Originally the property had plans to open two other restaurants in the building. We now have all three restaurants & menus combine in our main restaurant Vegas Bar and Grill. The hotel was recently purchased in July 2017. The pool area is part of the renovations glad it was re-opened and you had time to enjoy.

Thanks,
Carol Bastarache

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

We booked for one night but ended up staying another as we were pleased with the hotel
and the staff were very friendly
There's things that could be better with the place but we were happy overall things seemed a bit dated
in need of a refurb and reception staff in a uniform would give a better impression on arrival but they
we're very good at there job and helpful .

Room Tip: Maybe put a kettle in the rooms nice to have a drink when you wanted we had a micro wave not the same ?
  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank J2637XOannet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Thank you for your review. Our staff here are awesome. Most of our team are long term employees and understand the business. The hotel was recently purchased and is planning major renovations this fall.

Thanks,
Carol Bastarache

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Reviewed 10 September 2017

Friendly staff and great location.
There was lots of commotion and noise in the hotel lobby and restaurant area, but none was noticeable once we got into our clean room.
We were pumped for breakfast but bummed when we saw the wait.

  • Stayed: September 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank lindsey299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Thank you for taking the time to write your review. Sorry you did not have time to enjoy our breakfast. Hopefully when you come back for a visit you have time to have enjoy our delicious breakfast.

Carol Bastarache

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Reviewed 6 September 2017

This hotel is located near the harbour and the Reversing Falls. Check-in was a breeze as well as the greatly appreciated wake-up call. Another pleasant experience was the view of the Harbour from my room. However, this hotel needs a reno....The carpet in the room and hallway had stains; the shower was moldy and the ceiling was moldy with flaking paint. Then, breakfast was bread with peanut butter or jam from a jar. I was shocked!

Room Tip: Ask for a Harbour View
  • Stayed: August 2017, travelled with friends
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Thank 409janiceh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 7 September 2017

Thank you for your review. We have a wonderful team here at the hotel.

We also have some amazing views from our Harbour Side room. Our property has recently been purchased here in July 2017. We have major renovations scheduled for the fall.

Thanks Carol

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Reviewed 6 September 2017

Needs a reno. Hotel is old, Room was terrible. Bathroom left a lot to be desired. Went to restaurant for dinner.advertised 4oz Filet Worst Dinner we ever had half cooked. Service wasn't bad.Will never stay there

Room Tip: We stayed at same company in Charlottetown PEI world of Difference!!! Very Good People Nice place.Great manager !!!
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank W9867WEdouglasb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 7 September 2017

Thank you for your review. The hotel was recently purchased in July of 2017. We are planning a major renovation here in the fall.

We do apologized you did not enjoy your dinner. I hope this was addressed with our team so that this could be corrected.

Thanks Carol

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