Very nice property. Front desk personnel were extremely courteous and helpful. I would definitely stay there again. Everyone I dealt with was very helpful. This is an older property but well maintained.More
- Free Wifi
Very nice property. Front desk personnel were extremely courteous and helpful. I would definitely stay there again. Everyone I dealt with was very helpful. This is an older property but well maintained.MoreShow less
Thank you very much for taking the time to write us a review. It is always nice to hear that our staff was very helpful, we have an awesome team. The property is older and we do our best to maintain it. Our team is very excited, our owners are planning a major renovations here in the next few months.
No problem with early check in. The hotel was clean & comfortable. Only one restaurant, although it advertises three. Free breakfast was made to order which was great! Pool had just re opened after remodelling, guys still in there working, but we were allowed to swim.
Thank you for your review. Originally the property had plans to open two other restaurants in the building. We now have all three restaurants & menus combine in our main restaurant Vegas Bar and Grill. The hotel was recently purchased in July 2017. The pool area is part of the renovations glad it was re-opened and you had time to enjoy.
We booked for one night but ended up staying another as we were pleased with the hotel
and the staff were very friendly
There's things that could be better with the place but we were happy overall things seemed a bit dated
in need of a refurb and reception staff in a uniform would give a better impression on arrival but they
we're very good at there job and helpful .
Thank you for your review. Our staff here are awesome. Most of our team are long term employees and understand the business. The hotel was recently purchased and is planning major renovations this fall.
Friendly staff and great location.
There was lots of commotion and noise in the hotel lobby and restaurant area, but none was noticeable once we got into our clean room.
We were pumped for breakfast but bummed when we saw the wait.
Thank you for taking the time to write your review. Sorry you did not have time to enjoy our breakfast. Hopefully when you come back for a visit you have time to have enjoy our delicious breakfast.
This hotel is located near the harbour and the Reversing Falls. Check-in was a breeze as well as the greatly appreciated wake-up call. Another pleasant experience was the view of the Harbour from my room. However, this hotel needs a reno....The carpet in the room and hallway had stains; the shower was moldy and the ceiling was moldy with flaking paint. Then, breakfast was bread with peanut butter or jam from a jar. I was shocked!
Thank you for your review. We have a wonderful team here at the hotel.
We also have some amazing views from our Harbour Side room. Our property has recently been purchased here in July 2017. We have major renovations scheduled for the fall.
Needs a reno. Hotel is old, Room was terrible. Bathroom left a lot to be desired. Went to restaurant for dinner.advertised 4oz Filet Worst Dinner we ever had half cooked. Service wasn't bad.Will never stay there
Thank you for your review. The hotel was recently purchased in July of 2017. We are planning a major renovation here in the fall.
We do apologized you did not enjoy your dinner. I hope this was addressed with our team so that this could be corrected.