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All reviews room was clean on site restaurant nice pool pool and hot tub bit dated cruise ship fridge and microwave fort howe supper hospital downtown nb waterfront john
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Reviewed 17 September 2017

One of the worst experience I ever had. The bathrooms are never cleaned, the a/c do not work, the hot water supply is intermittent, the breakfast service has a long wait time. I would never recommend this awful place for a friend ever.

Room Tip: Do not ever stay at this hotel or make recommendations for your friends.
  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
Thank ajoya192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

Very nice property. Front desk personnel were extremely courteous and helpful. I would definitely stay there again. Everyone I dealt with was very helpful. This is an older property but well maintained.

  • Stayed: September 2017, travelled solo
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Review collected in partnership with this hotel
Thank R6873OVjohno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol B, Front Office Manager at Canadas Best Value Inn - Saint John, responded to this reviewResponded 6 October 2017

Thank you very much for taking the time to write us a review. It is always nice to hear that our staff was very helpful, we have an awesome team. The property is older and we do our best to maintain it. Our team is very excited, our owners are planning a major renovations here in the next few months.

Carol Bastarache

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

No problem with early check in. The hotel was clean & comfortable. Only one restaurant, although it advertises three. Free breakfast was made to order which was great! Pool had just re opened after remodelling, guys still in there working, but we were allowed to swim.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
Thank mathieuc627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Thank you for your review. Originally the property had plans to open two other restaurants in the building. We now have all three restaurants & menus combine in our main restaurant Vegas Bar and Grill. The hotel was recently purchased in July 2017. The pool area is part of the renovations glad it was re-opened and you had time to enjoy.

Thanks,
Carol Bastarache

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

We booked for one night but ended up staying another as we were pleased with the hotel
and the staff were very friendly
There's things that could be better with the place but we were happy overall things seemed a bit dated
in need of a refurb and reception staff in a uniform would give a better impression on arrival but they
we're very good at there job and helpful .

Room Tip: Maybe put a kettle in the rooms nice to have a drink when you wanted we had a micro wave not the same ?
  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank J2637XOannet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Thank you for your review. Our staff here are awesome. Most of our team are long term employees and understand the business. The hotel was recently purchased and is planning major renovations this fall.

Thanks,
Carol Bastarache

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

Friendly staff and great location.
There was lots of commotion and noise in the hotel lobby and restaurant area, but none was noticeable once we got into our clean room.
We were pumped for breakfast but bummed when we saw the wait.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank lindsey299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 September 2017

Thank you for taking the time to write your review. Sorry you did not have time to enjoy our breakfast. Hopefully when you come back for a visit you have time to have enjoy our delicious breakfast.

Carol Bastarache

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